MOUSHUMI SINHA MAHAPATRA

@TheGymGroup I re-joined the gym and while I received email confirming my joining etc, the app shows inactive and doesn’t show any signs of activated membership. Why is that so? It’s been 3 days. Can you help figure out what’s going on?

@BoseUK With great anticipation I bought my first ever bose product.Alas! Now I’m dealing with delivery ‘issues’. I am left with a dilemma and that frankly takes off the anticipation.With no solution, all I can do is send it back apparently.

@TheGymGroup how to change the PIN. Can u please help. I received no support.

@TheGymGroup I would like to change my pin, kindly help with that. Your support article wasn’t very helpful I am afraid.

@ZARA_Care hi! I returned a few items today and I noticed that the return amount showing in the app is less than what it should be. I did an in store return of online purchases. Kindly help me understand the discrepancy?

@IndiaPostOffice Thank you I have received my parcel

@Ms_mpatra Whenever any information will be received will be shared with you.

@IndiaPostOffice please can you provide correct update. I still have not received my parcel. It’s going to be a month now. This has been happening a lot lately.

@IndiaPostOffice I have not received any response from your team though I have DM-d them with my details.

@Ms_mpatra The matter is being looked into, kindly bear with us.

@airvistara poor customer support. Requested help and received a mail to send help in 5 days. Already been more than 3 weeks now still nothing.

@OwenQatarAir I have already sent multiple DMs and yet haven’t heard back.

@qrsupport Hi Team, Sorry to bring this up again but if your coupon codes don’t work or if there is an issue that you are unable to resolve, do let the customer know. Instead of asking 1 question a day and not updating much for almost a week. Not very reassuring.

@qrsupport I have sent a DM just now. How is it that you are not receiving my DMs suddenly when until Monday you did? It’s frankly frustrating to go around having a conversation 1 line per day. I am unable to book my ticket because of that.

@Ms_mpatra @Ms_mpatra We noticed that we have responded to your DM. If you have not received our response in DM, please send us a DM again. We are here to assist you.

@qrsupport Already send image and also emailed the same in the address sent.

@Ms_mpatra @Ms_mpatra Hello again, Patra. Share with us the promotional code you are using and the error you received via DM. We'll get it checked. twitter.com/messages/compo…

@qrsupport hi, I had called because I was constantly getting an error message when I try to book using a coupon code. I called your support team and all I got after 39 mins of call was that it should be working and can be availed only in app or online.

@IndiaPostOffice trying to figure out why my parcel was never delivered to my address and yet the updated status says delivered!? Whom was it delivered to? Since I don’t have it.

@PureGym customer service is poor. Just to change my account details it’s taking more than a month. Still has not been processed. Maybe make provisions in the app to make changes to payment details. That way you won’t have to do much.

@krakenfx what kind of transactions happen that you are unable to find out or track it? Unable to refund it the person from whom it was taken through fraudulent transaction.

@British_Airways very bad customer experience. Customer support takes hours to respond and then when it does I have to retype all details again.

@MyNykaa very sorry situation with your order delivery. The delivery partner does not call and instead says the product was rejected by me.

@qatarairways I am traveling from Kolkata to Birmingham on 13th Dec’ 23. I am facing an issue adding extra luggage.