NAB

NAB App & Internet Banking will be unavailable on Sun 24/8 from 2:00am AEST for up to 5 hrs as scheduled maintenance takes place. Card payments via EFTPOS & ATMs will still be available. Thanks for your understanding.

Update: Confirming, this issue was resolved last night and inbound payments are working as normal again. Thanks for your understanding and patience.

We’re aware of an issue impacting inbound Fast Payments and apologise for any inconvenience. We're investigating and working to fix this ASAP. If you’re expecting to receive a Fast Payment, please check the status with the sender. All other payment options are available.

@willb_14 Hi Will, I understand your frustration, if you'd like to send through a DM, we can advise you further. ^SR

@NAB trying to contact three of the people I spoke with regarding my credit card application - all going to voice mail and all very poor quality voice mails detaining their working hours (9-5). Im calling at 12pm. What is the best way to contact them -this is very annoying!!

@kennedylnicole Hi Nicole, thanks for reaching out and sorry to hear about this, that seems strange. I'm keen to take a further look into that for you! in order for me to do so, can you please send through a DM? ^TP

@NAB why am I consistently logged out of the internet banking service on the web and redirected to your app?

@ginofarms Hi there, thank you so much for taking your time for providing this feedback. Have a good rest of your day! ^AT

@smudge_green @NAB It's a people thing. I got lucky and found a great young lady at NAB. Cheryl goes out of her way to guide and help. Thank you, Cheryl. We old folks need a Cheryl at every department we deal with.

@JZiv_nobullfact Good afternoon Joseph, the latest version of the NAB app on iOS is 9.176.2 and with Android it's 9.176.0 - If you would like to discuss this further please send through a DM ^NG

@GooglePlay what version is the @NAB app update on as of today?

@Sam956997021527 Hi Sam! Sorry to hear about this, can you please confirm when you've sent the DM and does it show up with any error message or why do you think it is not working? ^AT

@NAB I have DM so many times already and this is just not working at all You guys didn’t even signed a case manager or anyone to look at my case and also neither you gave any information on my complaint.

Waiting @NAB people to tell resolve issue related to your business is like talking to a wall. They have worst customer service and worst people to talk with. #changebank #nonab #worstbank

@Sam956997021527 Sam, we are unable to check your profile over this channel, you can speak to our business team on 13 10 12 (Monday - Friday, 8am - 8pm AEST, Saturday - Sunday, 9am - 6pm AEST) to discuss this with you.^SI

@NAB Yeah you gonna guide me now but you won’t be resolving anything that’s for sure because you guys have stuffed up my business. I had deadlines to meet and commitment to paid off.

@NAB is completely a bunch of liars and scums sitting in their offices. @ANZ_AU how fast you can help a newly registered and startup company to get back on their feet. Plz DM me it’s very urgent which @NAB left me in.

@lilpapibigsta_ Hi there, Thanks for reaching out to us and I can understand your concern with your account being blocked. Can you please send through a DM to further discuss about your enquiry? ^AT

@NAB You need to sort your processes out! If you’re able to block an account over the weekend, you should have people on call for weekends specifically to be able to unblock the accounts. I now have no money to get to work meaning you’ve stripped me of a big days pay. Reimbursed?

@Michael_Arter Hi Michael, Thanks for reaching out to us and sorry to hear about the issue you're having. , can you please send through a DM to further discuss about your enquiry? ^AT

@NAB what have you done with the App. The quick balances no longer work even though I have it configured and haven’t changed anything in years !

@ozabuza Hi JR, send us a DM and I'll be happy to help check this with you ^TS

@NAB I was sending money by PayID then my internet banking was suddenly blocked and received the message: “We have detected a potential issue and blocked your Internet Banking. Please call NAB on 1300 651 656.” I relocated to the USA, should I call the 1300 number, or +61 3 8641 9083?

We’re aware of an issue currently impacting some of our digital services including the NAB App, Internet Banking and NAB Connect. Our tech team is currently investigating and working to fix this as soon as possible. We apologise for any inconvenience and will keep you updated.

@yettyko Hi Korcan, thanks for reaching out, I'm sorry for this experience you have had with us. If you’d like to chat about it further – please send through a PM. Otherwise – you can lodge a formal complaint online here nab.com.au/feedback. ^SR

@NAB Have you ever tried to call a banker on 132265? NAB have made it impossible to talk to a banker. A “recorded voice” tells you to go to “app” You can never ever get thru and talk to a person! On the app, none of those bankers (or wankers) are available Absolutely disgusting!

@moyutong888 Hi there, thanks for reaching out to us, can you please send through a DM to further discuss about your concerns? ^AT

@haz61283189 HI Haz, thanks for reaching out. Please send us a PM so we can chat further about getting this resolved for you.^AD

@NAB you’ve closed my bank accounts without any warning and none of your contact options now work for me. How do I get help to sort this out?

@an_hoang38644 Hi there, Thanks for reaching out to us, if you need assistance with an enquiry please send us a direct message. ^AT

#طيران_الجزيرة صحيفة الراي/ طيران😳_الجزيرة تعلن تعليق رحلاتها من وإلى إيران موقتا بسبب تطورات الأوضاع بالمنطقة. نتابع الوضع عن كثب على أن يتم موافاة المسافرين بمزيد من التحديثات وفق مستجدات الأوضاع. دعت عملاءها الراغبين في المساعدة إلى التوا... -عبر تطبيق نبض @Nab😡dAp

@ritinsingh86 I understand your concern with this Ritin, so we can discuss this in detail, can you please send through a DM ^NG

@NAB now my internet banking is closed as well. can't use the app, waiting on the call for 30 mins & its an international call. WTF!! #BadCustomerService

@NAB I want an official letter from the bank on when my relationship started with the bank (for overseas tax purposes). I am currently abroad and need this ASAP. Tried calling the overseas number, but quite useless. Please help #CustomerService #NAB

@Tony_McFadden Hi Tony, Please send though a DM so we can look more into this error for you. ^KH

@NAB I'm getting 502 gateway errors from my laptop when I try to log in (Mobile app is working fine). Somebody spill some coffee int he data centre?