Lee

@My_Metro at what point will you fix these ticket gates so people aren’t charged when you suspend the service after they’ve tapped in?!? It’s just cost me to not board a train and still have to pay for a taxi again!!

@Argos_Online Done

@NapZap Hello Lee, Please follow us and DM us and we will check this out for you. -Chris twitter.com/messages/compo…

@Argos_Online according to your email this is supposed to be on offer today, is that still the case? argos.co.uk/product/7758661

@parcelforce Fat lot of use this is, two days after requesting help. Multiple phone calls, turns out your systems just lack the ability to work correctly

@NapZap We're sorry for what's happened. Please DM the following so we can look into this further for you: - Full name and title - Full address inc. postcode - Contact number & email address - Full details on what's happened, inc. date/time of the incident & tracking number(s) ^Emma

@parcelforce can you tell me why my requested delivery still hasn’t arrived. After paying the customs charge on Friday, I made arrangements to be in the house all day today and it has still not arrived. I cannot afford to take time off for the rest of the week!

@My_Metro Please can you detail the full complaints process post submission, it has taken me nearly an hour and a half to complete a half an hour journey thanks to your poor excuse for public transport

@NapZap I am sorry for the negative experience, please use this link to submit formal feedback nexus.org.uk/contactus ^ES

Dear @My_Metro does the term timetable mean anything to you lot? Do you issue them as some sort of tease as to this is what you might get but the reality is we’ll cancel multiple of the same services daily constantly making people late. Sort your ‘service’ out

@My_Metro There were no announcements at all during the 6 minutes that I stood on the platform at Hadrian Road between 17:24 and 17:30

@NapZap My colleague has been making regular announcements since 17.00 and is making them every few minutes. He is making one now as I type this. You can claim via the refund process. Type refund in the browser and complete the proforma information. Thank you.

@My_Metro why are there no tannoy announcements regarding the service suspension, I am now stuck in Tynemouth unable to get to Four Lane Ends, through your utter incompetence once again! Can you tell me how I claim for a taxi please as I need to get home!

@LoveDartsUK When will they be on sale?

in less than 10 mins see my new dart here youtu.be/AzkbT5TsG-s?si…

@My_Metro can I have the delay repay link please after this atrocious service this morning, 40 minutes wait for a train only to go one stop and be thrown off again. Then have to wait to pack into another overcrowded train is completely unacceptable!

Hey @stockton_globe I’d appreciate it if your security staff could refrain from loudly talking over Jason Isbell, it’s the height of ignorance!

@rossrobertson91 @My_Metro Yeah but there is no bus replacement for the stations I need, it’s an absolute joke

@NapZap @My_Metro Can see their response from a mile off ‘since we had bus replacements in place we will not be able to refund this’ con artists

We have a severely reduced service this morning due to an earlier power supply issue at Gosforth depot. We will be operating trains Airport – Pelaw, Monkseaton – Pelaw, in both directions. This service will be to an approximate 20 minute frequency.

@My_Metro To add to this there are no support staff at all at Four Lane Ends so I am unable to ask them, I am having to get a taxi so would appreciate you telling me how I can claim this back

@My_Metro Is there not a straight yes or no answer? You have removed service to a large part of the network that is inaccessible by bus from where I need to get to. I don’t really have time to fill out contact forms as I need to get to work and I want to know if you are going to pay for it

@My_Metro Is there a way to charge back taxis as I need to get from four lane ends to Hadrian Road and currently that is impossible

We have no trains operating elsewhere in the system. Ticket acceptance is available on Stagecoach, Arriva, and Go North East bus services. While our staff have worked hard to increase the service to system wide, it has not been sustainable to operate a full system. ^SF

@ThreeUKSupport the worst customer experience around, paid for delivery on a nominated day. Told by live chat it was all fine and it’d be here tomorrow. Then informed that it wouldn’t be here 20 minutes later. With no confirmed or guaranteed delivery date! Sort yourselves out!

@ThreeUK the worst customer experience around. If you cannot fulfil orders don’t take them, best of all don’t take extra for delivery and then not deliver. Worst of all don’t have someone promise delivery and then 20 minutes later tell me it’s delayed with no guaranteed date!

@REFLEX_CD_VINYL Smashing thanks 😊 see you in a bit

@NapZap No, Maximo Park will be on stage at 7pm. See You There!!

Don't forget tonight the doors open 6pm and show is 7pm!!