Neil Bailey

Paperback and eBook both available on Amazon now! amazon.co.uk/Necessary-Murd…

@picturehouses Hi. Why isn't Greenwich Picturehouse showing The Creator? All your other cinemas are

@SkyHelpTeam Thanks but this doesn’t help those of us with Sky Glass or Stream

@Neilmbailey Hello Neil, I hope you're well. You can find information on Sky On Demand expiry & deletion dates for Sky on this link: bit.ly/3QYedLM Lainy

@SkyHelpTeam Perry Mason has gone from Sky Atlantic! Two episodes of second season to watch and they’ve gone from our Playlist and can’t be found using Search. Help!

@SkyHelpTeam On your NOW app it tells you when a show is leaving

@Neilmbailey Hi Neil, thanks for the suggestion, currently there isn't a specific way of notifying people of went content will drop off on demand. Thanks, Daniel

@SkyHelpTeam But why no warning of its removal on the Stream? If we had known we’d have paced our viewing so we could finish it

@Neilmbailey Hi Neil, sorry to hear about the issues with Perry Mason. That would suggest that the show has now been removed from our on Demand platform just now. It may return again in future. Any other questions, let me know. Thanks, Daniel

@blackcats2k11 @SkyHelpTeam Mine took a couple of days

@SkyHelpTeam how long does it take for the email with the referral vouchers to come through? I accepted the first email which then said I would receive another email containing the vouchers but haven’t received that one yet?!

@Matt_Law_DT I noticed the new Everton shirts feature Stake.com - is there some rule that prohibits two PL clubs featuring the same shirt sponsor in a season?

Chelsea still working on front of shirt sponsor - had been talking to Stake but club have now moved on to other options #cfc

@CFCPys Poch doesn’t start tomorrow. He starts July 1st, as he’s still under contract with PSG through June

Pochettino was pushing for Mason Mount to stay and he looks like leaving.. Pochettino called Ugarte and has been pushing internally with Chelsea to try and get his top midfield target, the deal is now in the balance…. Poch doesn’t officially start until tomorrow and the higher ups are already giving him reasons to be annoyed 😑

@virginmedia I signed up last week for a further 18 months of Ultimate Volt but my contract details online haven't been updated, which I was told would happen within 5 working days. How do I check that my new deal is still going through? I'm out of contract in less than a month.

@SkyUK Looking to sign up for Sky Stream and broadband as soon as my Virgin Media contract expires. What number do I call?

Have you heard? Super reliable, Superfast broadband is just £25 a month for 18 months 🤩

@virginmedia I’m not prepared to pay for new remotes.

@Neilmbailey Hello Neil, When you say evaluate? Do you mean like a trial, or just have think about it until June? ^GT

@virginmedia How can I update two V6 boxes to the 360 software?

@virginmedia I want to see if it’s good enough to entice me to sign up to another 18 months of Virgin. At the moment I’m leaning towards Sky Stream and broadband, but I’ve been a cable customer since the 90s and thought I’d see what the 360 offers. If you can’t do it that’s fine.

@virginmedia Thanks. I want to evaluate 360 before committing to a new contract - is that possible? I'm out of contract in June

@Neilmbailey Hi Neil, in that case you would need to upgrade to the 360 service. You can do this by speaking to the team on 150 / 0345 454 1111. They can go through the package options for you and get the remotes sent out too. Once you receive these, you can then follow the above steps. KF

@virginmedia Thanks. I haven’t got the 360 remote controls mentioned? I have two V6 boxes and I’m on Volt

@Neilmbailey Hi Neil 👋 Thank you for your query 😀 Advice on how to upgrade V6 boxes to 360 can be found here 👉 virg.in/tv360. Please try following this in the first instance, but if you're having any problems just pop back to us. DE

@ThreeUKSupport How can register my interest in 5G broadband in my area? We have it for mobile, but not for your home broadband

@ThreeUKSupport Hi. I live in London SE10 and great 4G coverage on my mobile using Three but your coverage checker says 5G broadband isn't available here. Will this change soon? I'm out of contract with my current ISP in June

@geteero Thanks. Will call them in the morning

@Neilmbailey Thanks for reaching out to us. We do have support in the UK, is included in the article: support.eero.com/hc/en-us/artic….

@geteero Hi. Do you have support in the UK? My Eero’s power adapter has died

@Sonos I’m on a Qobuz Studio subscription. Do I have to change any settings on my Sonos equipment to stream at 24bit High Resolution?