Customer Care Centre Helpdesk Team

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Customer Care Centre Helpdesk Team

Customer Care Centre Helpdesk Team

@O2care_team

147K Following. 359K Followers.

Katılım Şubat 2026
33 Takip Edilen3 Takipçiler
Customer Care Centre Helpdesk Team
Thank you for bringing this to our attention,My name is Anne 😊!As supervisor, I'll be happy assisting on this. Please FOLLOW BACK and send as a DM with the claim details,so that we can assist you promptly.🌹🌹
Eva Sangria@SangriaEva64840

@O2 I went into an O2 store and they said my eSIM profile had been deleted. Any idea how that happened?

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Customer Care Centre Helpdesk Team
@SangriaEva64840 Thank you for bringing this to our attention,My name is Anne 😊!As supervisor, I'll be happy assisting on this. Please FOLLOW BACK and send as a DM with the claim details,so that we can assist you promptly.🌹🌹
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Customer Care Centre Helpdesk Team
Thank you for bringing this to our attention,My name is Anne 😊!As supervisor, I'll be happy assisting on this. Please FOLLOW BACK and send as a DM with the claim details,so that we can assist you promptly.🌹🌹
francestom@francestom

@o2 you have a wrong number registered to my account

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Customer Care Centre Helpdesk Team
@francestom Thank you for bringing this to our attention,My name is Anne 😊!As supervisor, I'll be happy assisting on this. Please FOLLOW BACK and send as a DM with the claim details,so that we can assist you promptly.🌹🌹
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Customer Care Centre Helpdesk Team
Thank you for bringing this to our attention,My name is Anne 😊!As supervisor, I'll be happy assisting on this. Please FOLLOW BACK and send as a DM with the claim details,so that we can assist you promptly.🌹🌹
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Customer Care Centre Helpdesk Team
@Evelynels3 Thank you for bringing this to our attention,My name is Anne 😊!As supervisor, I'll be happy assisting on this. Please FOLLOW BACK and send as a DM with the claim details,so that we can assist you promptly.🌹🌹
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Customer Care Centre Helpdesk Team
Thank you for bringing this to our attention,My name is Anne 😊!As supervisor, I'll be happy assisting on this. Please FOLLOW BACK and send as a DM with the claim details,so that we can assist you promptly.🌹🌹
Dela Sverige@DelaSverige

@Kake5053 @hansi1414 nämligen inte tänkt följa uppgörelsen mer än att stänga O1 och O2 som M+KD fick gå med på i uppgörelsen. När de gick vidare hävdade de att det skulle vara förnybar energi vilket i deras störda värld betyder ej kärnkraft.

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Customer Care Centre Helpdesk Team
@DelaSverige Thank you for bringing this to our attention,My name is Anne 😊!As supervisor, I'll be happy assisting on this. Please FOLLOW BACK and send as a DM with the claim details,so that we can assist you promptly.🌹🌹
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Customer Care Centre Helpdesk Team
Thank you for bringing this to our attention,My name is Anne 😊!As supervisor, I'll be happy assisting on this. Please FOLLOW BACK and send as a DM with the claim details,so that we can assist you promptly.🌹🌹
Jodi🦁❤️@jodi_ice

@VexVelociraptor @O2 Hey, my mum seems to be having similar issues, I was just about to have a look at her phone before contacting O2&saw this…have they solved it? (I hate that they immediately go to dm's so if anyone else has the same issue they're stuck 🙄)

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Customer Care Centre Helpdesk Team
@jodi_ice Thank you for bringing this to our attention,My name is Anne 😊!As supervisor, I'll be happy assisting on this. Please FOLLOW BACK and send as a DM with the claim details,so that we can assist you promptly.🌹🌹
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Customer Care Centre Helpdesk Team
Thank you for bringing this to our attention,My name is Anne 😊!As supervisor, I'll be happy assisting on this. Please FOLLOW BACK and send as a DM with the claim details,so that we can assist you promptly.🌹🌹
simon lamb@simonlamb11

@O2 why am I paying for a service that I am not getting. ? I have 3 mobiles in the house & it’s gone from poor signal to non existent. Seems to be everywhere. Been with O2 for over 25 years think it’s time for a change.

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Customer Care Centre Helpdesk Team
@simonlamb11 Thank you for bringing this to our attention,My name is Anne 😊!As supervisor, I'll be happy assisting on this. Please FOLLOW BACK and send as a DM with the claim details,so that we can assist you promptly.🌹🌹
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Customer Care Centre Helpdesk Team
Thank you for bringing this to our attention,My name is Anne 😊!As supervisor, I'll be happy assisting on this. Please FOLLOW BACK and send as a DM with the claim details,so that we can assist you promptly.🌹🌹
Sian@sianemilyyyx

@hairybttmho @O2 Ha funny you say that, I actually had really good signal in Tenerife!! Here in the UK? I couldn’t even load up Amazon or check on my Eufy cameras!!!

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Customer Care Centre Helpdesk Team
@sianemilyyyx Thank you for bringing this to our attention,My name is Anne 😊!As supervisor, I'll be happy assisting on this. Please FOLLOW BACK and send as a DM with the claim details,so that we can assist you promptly.🌹🌹
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Customer Care Centre Helpdesk Team
Thank you for bringing this to our attention,My name is Anne 😊!As supervisor, I'll be happy assisting on this. Please FOLLOW BACK and send as a DM with the claim details,so that we can assist you promptly.🌹🌹
nick woodward@nick_woodward_

@O2 Yeah, sounds about right. Unfortunately I've not been able to log into my o2 - I've even been in store and they weren't able to resolve the issue - I just get stuck in a loop :/

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Customer Care Centre Helpdesk Team
@nick_woodward_ Thank you for bringing this to our attention,My name is Anne 😊!As supervisor, I'll be happy assisting on this. Please FOLLOW BACK and send as a DM with the claim details,so that we can assist you promptly.🌹🌹
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Customer Care Centre Helpdesk Team
Thank you for bringing this to our attention,My name is Anne 😊!As supervisor, I'll be happy assisting on this. Please FOLLOW BACK and send as a DM with the claim details,so that we can assist you promptly.🌹🌹
@UK_TASK_@uk_task_

@martin_youldon @O2 You can be easily charged at some certain parties, if won't be careful. I would if I was you, to get interrupted the conversation in regards unfair tariffs Ive just received and nig.. phoned/kids noise background, under @O2 communications.

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Customer Care Centre Helpdesk Team
@uk_task_ Thank you for bringing this to our attention,My name is Anne 😊!As supervisor, I'll be happy assisting on this. Please FOLLOW BACK and send as a DM with the claim details,so that we can assist you promptly.🌹🌹
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Customer Care Centre Helpdesk Team
Thank you for bringing this to our attention,My name is Anne 😊!As supervisor, I'll be happy assisting on this. Please FOLLOW BACK and send as a DM with the claim details,so that we can assist you promptly.🌹🌹
Victoria Brown@1978vickib

@O2 @sianemilyyyx I wouldn't bother with a dm, doesn't get you anywhere! Useless.

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Customer Care Centre Helpdesk Team
@1978vickib Thank you for bringing this to our attention,My name is Anne 😊!As supervisor, I'll be happy assisting on this. Please FOLLOW BACK and send as a DM with the claim details,so that we can assist you promptly.🌹🌹
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