James West

@BarclaysUKHelp . Account is frozen because "further information is required". Because account is frozen, my bounce-back lone payment has failed. Call centre wait time is always TWO HOURS. How can I unblock the account to pay the money I owe, please? #CustomerService #CustServ

@BarclaysBizChat Thanks Dean. We need to change the account for some of our payments. If we're not able to do that relatively easily, we need to close our account

@BarclaysBizChat how can I speak to someone about my account? Chat is unable to help and says we must call, call wait times are more than an hour but the automation/queue keeps dumping our call?

@keithapearson Thanks again for joining us Keith, we were very humbled!

I made a surprise visit to the ONLE Book Club yesterday as they discussed The '86 Fix. Thankfully, they all had nice things to say. 😊

Money is like fuel. Cars need fuel, but the purpose of the car is not to buy more fuel. Business is the same. The purpose of business is not to make money, it's to advance a greater purpose or cause.

@EllaGrahamHowa1 @D4ve0 We’re Bishopstoke too, you must be unlucky. Hope it comes back soon. And now it’s snowing!

Was that an explosion in bishopstoke just then

@D4ve0 What was it? We assumed it was thunder!

Done Penny. Please could someone call

What’s going on @goustocooking? We’re huge fans/advocates but the order system keeps breaking and we’re being blamed! #custserv #cxp

@goustocooking No, it’s not that at all. We’ve had system errors on three occasions and we’re blamed. We are going to cancel as we’re sick of being fobbed off. Can someone call me please?

@jamesw2020 Hey James, we have experienced high demand with orders so some days recipes are sold out on. Is this the issue you have been having? If not you can send us a DM and we can help with your issue :) Penny

@HelloFreshUK maybe you can save us?

Thank you @hybridscores for spending 42 hours with me this year on @Spotify. You are my #1. #2018Wrapped spotifywrapped.com

I am using Instagram Stories increasingly for myself and clients so found the pointers in this article very useful 👍🏼 vulture.com/2018/11/best-a… @vulture @4evrmalone #socialmediatips

Want to get more sales from your website? Why not come along to the below course and learn how. 27th November in Basingstoke Speakers include @lucy_griffiths and @jamesw2020 …italmarketingfor2019.eventbrite.co.uk

@DigitisedDebate Thanks Andrew!

Good pick-up from @jamesw2020 - as businesses transform so should IT. No bloody revolution just evolution as roles increasingly face the business lnkd.in/gpvmbvu

The perception that employee wellbeing is a “soft issue” must end. Mental health has a measurable financial impact on business servicedeskshow.com/blog-spot/empl… #keepITfit

Business networking is the most effective marketing tool - if you do it correctly!

@purplelily06 @ThomasCookCares @SAMRedSea Yes Tracy, there's no new updates from @ThomasCookCares and they still expect customers to pay balances on future holidays at the hotel

Still no word from @ThomasCookCares . Are we still expected to pay balances for @SAMRedSea or will sense prevail by allowing concerned customers to cancel future holidays without costs? #CustomerExperience #CXP #hurghada