Oracura

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Oracura

Oracura

@ORACURA

Transforming India’s oral care beyond brushing. Built on science. Designed for change. The choice of 1M+ Indians. Trusted & led by Dentists.

India Katılım Aralık 2014
3 Takip Edilen4.5K Takipçiler
Oracura
Oracura@ORACURA·
@jkanse Hi, We apologise for the inconvenience caused, could you please help us with your order ID or contact details via DM, our team will get in touch with you at the earliest.
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Jaideep
Jaideep@jkanse·
@ORACURA received this. Is completely hard cannot be used.
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Oracura
Oracura@ORACURA·
@jkanse @SagarAwatade Hi Jaideep, we're sorry to hear about your experience. Please DM us your contact details and Order ID, or email them to support@oracura.in. Our team will get in touch with you shortly and look into this for you.
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Oracura
Oracura@ORACURA·
Every great transformation begins with the right people. At @ORACURA , we're transforming the way people care for their smiles, and we're looking for creative minds to transform with us. If you believe in creating meaningful work, we'd love to hear from you. 📩 Please mail us your profile, deck, pitch or past work at social@oracura.in
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Oracura
Oracura@ORACURA·
@msbhalla Hi, We apologies for the inconvenience caused. Thank you for sharing the details, our support team will get in touch with you for the same.
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Manpreet
Manpreet@msbhalla·
@ORACURA ORD228853. Ordered sb300 just last week. Even after charging it fully, the toothbrush does not work and continuously shows a red light. Can you please assist me with a replacement or guide me on the next steps to resolve this?
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Oracura
Oracura@ORACURA·
Hi Anjali, Thank you for bringing this to our attention. We're sorry for the inconvenience caused. We've shared your feedback with our team so we can review the checkout experience with our payment partner. Could you please help us with your contact details via DM, our team will assist you.
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Anjali
Anjali@anjalihegde·
Hey @ORACURA I wanted to order from your site but GoKwik won’t let me proceed ahead without agreeing to receive promotional emails from you. Why are potential customers being forced to ads if they don’t want to?
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Krupesh Patel
Krupesh Patel@krupeshmpatel·
@SagarAwatade @ORACURA Can I request you to provide an invoice for the order that has been delivered? Calling to customer care didn't help, message to whatsapp number and DM on X also didn't help.
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Oracura
Oracura@ORACURA·
Argentina got away with it. Your teeth won’t. Last-minute saves belong on the pitch. Not in your bathroom. Floss before your smile needs a VAR miracle. #worldcup
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Oracura
Oracura@ORACURA·
Hi @apolitical45322, we're really sorry to hear about your experience. We understand how frustrating this must be. While Amazon is handling the refund process, if you're unable to get the issue resolved, please feel free to reach out to our support team with the details. We'll do our best to assist you from our end. You can also shop any available Oracura products directly from our official website at oracura.in. If there's anything else we can help with, just send us a DM. We're here for you.
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apolitical
apolitical@apolitical45322·
@AmazonHelp The link has expired . Pls resend. I placed two orders. One for ORal B one Oracura. Both came in unsealed packages. I refused it. Now, I am charged for Open box. Please redo the delivery and this time pls send in sealed boxes You cannot penalise a customer for your fault
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apolitical
apolitical@apolitical45322·
@ORACURA @amazonIN 1. ORacura arrived without seal. Clearly used item 2. Amazon charged me open box cost and did not refund Day light robbery by Amazon. Are there any offline stores where I can buy Oracura?
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Oracura
Oracura@ORACURA·
Hi @apolitical45322, we're really sorry to hear about your experience. We understand how frustrating this must be. While Amazon is handling the refund process, if you're unable to get the issue resolved, please feel free to reach out to our support team with the details. We'll do our best to assist you from our end. You can also shop any available Oracura products directly from our official website at oracura.in. If there's anything else we can help with, just send us a DM. We're here for you.
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apolitical
apolitical@apolitical45322·
@AmazonHelp I ordered tissues. The delivery agent took this back too as I rejected the Oracura. What nonsense logic is this? Why does tissue fall under this rule? Also, why am I being charged for an item that you failed to deliver properly !!!
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Oracura retweetledi
Aashish Mehrotra
Aashish Mehrotra@AgniBankai·
Electric toothbrushes just “vibrate” Let me show you some bristle action.
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Oracura
Oracura@ORACURA·
@OyeImSuhail @SagarAwatade Hi Suhail, we’re really sorry for the delay and the experience you’ve had. This isn’t the level of service we aim to provide. We’ve escalated your case with our support team on priority and they’ll share an update with you at the earliest. Thank you for your patience.
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Suhail Manzoor
Suhail Manzoor@OyeImSuhail·
@ORACURA @SagarAwatade you customer support needs to get 100x better the current model is the worst i have come across in a while. There is no ownership no updates. You might get a reply in 2-3 days depending on the mood of the customer support executive.
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Suhail Manzoor
Suhail Manzoor@OyeImSuhail·
Hey @ORACURA raised an issues with your team for a brush i ordered just 2 months back last Tuesday it has been a week I was supposed to get a replacement shipped. I am getting 1 message every 2 days can you please get this checked on priority
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Oracura
Oracura@ORACURA·
@OyeImSuhail Hi, This is not what we aim for our customers. Could you please send us a DM with your contact details and order ID? We’ll have our team look into this on priority and provide you with an update as soon as possible.
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Oracura retweetledi
Sahil Sangani 🇮🇳/acc
Sahil Sangani 🇮🇳/acc@sanganisahil·
I just ordered for myself looking at the hype on X about oracura my dropshipping mind cannot comprehend the profit margin they have. there are almost 10+ things in a 2000rs product other than main product itself. when i saw the packaging i was blown away with the depth of work they have done for their product apart from working on the product itself. just wow. India will soon need to move out of mediocre products that don't focus on customer heavily.
Oracura@ORACURA

No, @SagarAwatade hasn't changed careers 😄📦 @amazonIN Prime Day just keeps our warehouse a little busier! Grab your favourite oral care essentials before the best deals are gone. Sale ends tomorrow!

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Oracura retweetledi
Aashish
Aashish@aashgoyal·
Twitter has forced me to buy @ORACURA, let’s see how it goes!
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Oracura retweetledi
Sagar Awatade
Sagar Awatade@SagarAwatade·
Amazon Prime Day 1 delivered an almost 3X jump in sales and 4X in units ! 🚀❤️ The real happiness isn’t just in the sales. It’s in seeing more consumers begin their journey towards better oral health and healthier habits. 🦷✨ Transform daily. We’ll take care of the rest. ❤️😍
Sagar Awatade tweet mediaSagar Awatade tweet media
Oracura@ORACURA

No, @SagarAwatade hasn't changed careers 😄📦 @amazonIN Prime Day just keeps our warehouse a little busier! Grab your favourite oral care essentials before the best deals are gone. Sale ends tomorrow!

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Oracura
Oracura@ORACURA·
No, @SagarAwatade hasn't changed careers 😄📦 @amazonIN Prime Day just keeps our warehouse a little busier! Grab your favourite oral care essentials before the best deals are gone. Sale ends tomorrow!
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Gajender Yadav
Gajender Yadav@imYadav31·
Messages like these truly make my day. Been using @ORACURA for over a year, and thanks to @SagarAwatade ji’s oral care awareness posts, I started taking it seriously too. Recommending is one thing. Seeing people act on it feels special. Code BOOK1A & BOOK1A10 for monster savings.
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Oracura
Oracura@ORACURA·
Hi Gunjan, we’re truly apologies for the inconvenience and understand your frustration. Our website is currently undergoing an upgrade, which has temporarily impacted parts of our support experience. We’re actively working to resolve this and the issue will be sorted soon. Thank you for your patience and understanding.
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Gunjan Mehta
Gunjan Mehta@Gunjan_2706·
@ORACURA Your AI assistant is worst, Please replace it with human, That idiot cannot understand a simple language. This is the service you provide...?? @SagarAwatade Worst experience ever.... your Stupid AI Can't even understand basics, telling me to mail every single time.
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Kota Kalyan Kumar
Kota Kalyan Kumar@kotakalyankumar·
@ORACURA @SagarAwatade Why we have to register for warranty, if we bought from website directly could have eliminated the friction point atleast for direct customers...now I don't know the serial number or batch code for the flosser no mention on invoice...able to find for brush
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