XSupport team

@Culley_Delite Kindly DM us your Email and phone number.^Alex x.com/messages/compo…

@virginmedia not only is the main service down but it's screwed recordings. Such a flaky service... You need to be issuing refunds for this month's bill. Terrible.

@euphybird Kindly DM us your Email and phone number.^Alex x.com/messages/compo…

@virginmedia @newnameorz My bladder is full don't piss me off

@virginmedia you're a bunch of bastards stop fucking up my internet fucking 2 hours to post a shitpost video you should die

@adeyeridre Kindly DM us your Email and phone number.^Alex x.com/messages/compo…

@virginmedia Please check your DM. Thank you

@joehefc94 Kindly DM us your Email and phone number.^Alex x.com/messages/compo…

@virginmedia hi i have been getting no internet for the past days after 5pm router is flashing red it’s been doing it for 2 days on a row

@MacFeep3 kindly check for a miscall and respond.

@RdeB1973 Kindly DM us your Email and phone number.^Alex x.com/messages/compo…

@virginmedia @BBCWatchdog Complaint : C- 1206264895 Please why are you ignoring my complaint responses. You've held my refund for well over 14 working days for which you admitted. You took the monies unlawfully please refund ASAP. Pls look into this .

@Nicky_P_Smalley Kindly DM us your Email and phone number.^Alex x.com/messages/compo…

@virginmedia sort broadband out in S63 please. For last 2 days it’s been off and on. Currently I’m getting 60mbs when we pay for top package. I’ve done all the usual troubleshooting. This morning you text me 5 times to say you’ve fixed it. So why am I watching a blank tv?

@sirtrevsheader Kindly DM us your Email and phone number.^Alex x.com/messages/compo…

@joehefc94 @virginmedia But they are telling me there are no issues reported anywhere, just liars I guess.

@virginmedia 4 nights running now having Internet blackouts with no explanation or timescale for it to be rectified. Biggest mistake i ever made coming back to @virginmedia ,won't be renewing contract.

@hollyst2055 Kindly DM us your Email and phone number.^Alex x.com/messages/compo…

@virginmedia what’s going on with the wifi then mate

@MacFeep3 Kindly DM us your Email and phone number.^Alex x.com/messages/compo…

Hi @virginmedia I’ve had no broadband services all day. The online status tool said it will be fixed at 15.06pm on….. 29th June?!?

@AdeB_UK Kindly DM us your Email and phone number.^Alex x.com/messages/compo…

@virginmedia Done

@virginmedia just received an email about renewing my contract and to click to see the renewal price. The link is dead. Looked at the website but nothing there. Want to see what your offering before i decide to jump ship or not.

@pinguigloo Kindly DM us your Email and phone number.^Alex x.com/messages/compo…

@virginmedia new kit arrived today except they have sent the streaming box not the recoding box asked for and told we’d be charged for. Installing it anyway for now as it’s arrived 2 days later than it was originally meant to and we want our internet and tv. Poor customer svc.

@KlashhGaming Kindly DM us your Email and phone number.^Alex x.com/messages/compo…

@virginmedia Virgin Media Outage Update - Description: Service update. Broadband, Voice and TV fault F012348985. This still hasn't been fixed. No Internet for a couple of days.

@cricketmad100 Kindly DM us your Email and phone number.^Alex x.com/messages/compo…

@virginmedia when will the issues with broadband and tv quality be sorted in sp4 area. It’s been going on about 3 days now

@RoyCadge Kindly DM us your Email and phone number.^Alex x.com/messages/compo…

@dshensmith @virginmedia Complete joke! Having to disconnect my contract too many times from cooling off stage, your equipment returned same day yet you want the equipment, you still trying to charge for a cancelled contract, only going to offer to wipe the bill and give £25 for all the hassle from VM!

@dshensmith advice please @virginmedia I have not been a customer of virgin for over 100 days and I was told that I would have my data removed from your systems after 90 days, I have seen the numbers before from your company and still keeps calling it now harassment please stop!

@rupsy007 Kindly DM us your Email and phone number.^Alex x.com/messages/compo…

@virginmedia hi, is there an issue with tv services?

@CleanzineEditor Kindly DM us your Email and phone number.^Alex x.com/messages/compo…

@virginmedia Thanks. Sadly it's the level of service I've experienced for some years. I've now been locked out by security & am having to await arrival by post of a PIN number I'll need to use before anyone can tell me they're going to help... I'm so, so stressed out...

@virginmedia Been locked out of webmail 5wks tomorrow despite £133/mth fee. (10wks this yr!) Problem escalated 22 May but no fix or contact from team. Now unable to log into MyVirginMedia. Need email add for manager pls who can understand urgency & deal with complaint efficiently

@NathalieYNWA Kindly DM us your Email and phone number.^Alex x.com/messages/compo…

@virginmedia hello I keep letting a red light on my router all of a sudden since yesterday. Rebooting works but then it’ll happen again and no internet. I checked my status and it says intermittent issues in area. Can you tell me is that my router or the actual area? I’m in TW8

@sirtrevsheader Kindly DM us your Email and phone number.^Alex x.com/messages/compo…

@virginmedia Just sent it,last night's direct message also was ignored. Haven't been able to watch any of the world cup this week due to it keep cutting in and out.

@sallison1502 Kindly DM us your Email and phone number.^Alex x.com/messages/compo…

@virginmedia All ready leaving. getting youfibre installed For £30 per month. 1800 upload and download a lot faster than you can offer.

@virginmedia just got off the phone to your call centre. I have been with you for over 20 years I still have an ntlworld Emil address that's how long I have been with you. And now after 20 years you are wanting to charge me £40 extra per month for my package. We its time Togo.