Roy Fisher

@virginmedia Hi, can't log in to MyVirginMedia, service status says it can't find my account, calling 150 from landline says service is temporarily unavailable. Would an early night and trying again tomorrow be the best course of action?

@BarclaysUKHelp just received this text, I've not made any requests is there a problem? We've received your request to transfer your Smart Investor Investment ISA to . We'll complete this as quickly as we can.

@GroheUK Hi Claire, just wanted to say thanks to the customer service team, they answered all my questions and were really helpful 👍

@Ozzig Hi there! Thank you for reaching out. You're doing the right thing in terms of cleaning. Please reach out to our customer service team on 0208 283 2840 as they will be able to provide you with advice on the O ring. - Claire, GROHE UK

@GroheUK Hi, we have a couple of these showerheads and I'd like some advice about cleaning them and replacing the washers as they are disintegrating. Can you help ? I've taken one apart, soaking the rubbery bit in white vinegar and washing the metal parts in soapy water.

@marksandspencer Thanks Liz, not sure if that was a yes/no So I'll keep an eye on the website and order when things are fixed.

@Ozzig Hello Roy, our store stock moves fast and we wouldn’t want to disappoint you. Head to one of our stores to shop our latest food, clothing, home and beauty ranges. - Liz

@marksandspencer Had my online order cancelled on Saturday, any ideas when I can reorder please? ( Our local store doesn't have the items ) Thanks.

@marksandspencer Thanks Amelia. I'll keep an eye on the website for updates. Is the "find in store" feature also a victim of the attack? ( If we could find everything in one store we'd consider a road trip )

@Ozzig Hi Roy, thanks for getting in touch. We're really sorry for the inconvenience. We can’t confirm that at the moment, but we are working very hard to get operations back online - Amelia

@Nestle @SmartiesUKI @Tesco Don't worry, I threw it away, not looking for anything just letting you know. It was bought from Tesco at the petrol station in Chorlton.

@Nestle is this Smarties egg okay ? Looks odd, smells okay, tastes okay-ish.

@nestle @SmartiesUKI inside looks odd too.

@nectar Hi Sayed, thanks for the quick reply. I meant more along the lines of prevention rather than investigation. One workaround could be allowing me to disable use of my card using the app like banks do with debit cards. I'd happily take that option until a solution is found.

@Ozzig This is thoroughly investigated by our specialized internal team and all finding passed along to the relevant authorities. Sayed

@nectar has there been a data breach as along with lots of other users on X I have also received a. Email telling me I've treated myself by spending my points at a place I've never been to. @sainsburys @ebay @argos

@nectar @sainsburys Worked it out. Forgot you don't need a physical card or a logged in app. You can generate them yourself and in sufficient numbers end up finding active accounts. Can you confirm this is at least being addressed? The more I search, the more customers I find the victim of this.

@nectar @sainsburys @sainsburys how do your staff let complete strangers spend my Nectar points in store without any proof of id ??

@nectar @sainsburys @eBay @argos So managed to get my Nectar card cancelled after it was emptied out. Main concern now is @sainsburys "My ID" and the other parts of the organisation it's used for. I've reset my password just in case and also removed payment card details. Is my data safe ?

@pmb200 @madcow42 @nectar 1000 taken from mine 133 miles away in Didcot.

@madcow42 @nectar I had 1000 points taken today followed by the remaining 10,000 points 40 miles from where I live. Looks like a wider issue. Nectar will sort it but irs very inconvenient and no explanation of how they gain access to your account.

@nectar There appears to be suspicious activity on my card, someone has spent 1000 of my points in a store I’ve never heard of. You’ve even emailed me to say I’ve spent them, when I’ve been working all week and been nowhere near a Sainsbury’s store!

For reference it was also 1000 points.

@RobMedford @virginmedia Ours appear back to normal.

@virginmedia @RobMedford I have the same symptoms on wired connections, as do many others. Ours began just before lunchtime.

@RobMedford Hello rob, sorry to hear of the issues experienced with your connection and packet loss. Do you experience this over a wireless or wired connection? Do the issues persist when not using the VPN?