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@PaddleSupport @PaddleHQ Cannot tell if it is a rate-limiting issue but the pricing-localization is nolonger working as expected (despite not changing anything) so please respond as quickly as possible to the private support email sent to sellers@....

@PaddleHQ @PaddleSupport Kindly check sellers@... support email and provide real response to some API issues affecting auth. If it is rate-limiting please just notify immediately

@PaddleHQ is there any option to remove this recent update (red highlight) as it is duplicating price & makes little room for (product/discount) descriptions on some device/screen resolutions. At least make it optional just like optional discount-textlines etc.

@dbillson @PaddleHQ @k__mountford Looking for any data on the provided overlay UI options. - Why only light-gray & dark-gray themes and if any significance on conversion rates? - Also do users perform better on multi-page as compared to one-page variants? - Or is it simply a UI choice without significance?

@PageSection @PaddleHQ @k__mountford There is a lot of variance when it comes to conversion. The highest performing sellers tend to pre-fill and pass through as much information into the checkout like email, location and postcode as possible

Hey @PaddleHQ and @k__mountford, do you not support dark theme for the inline checkout in Paddle Billing? I'm about to launch but can't make the checkout to look decent with my dark theme :(

@dbillson @PaddleHQ @k__mountford Hello @dbillson Can you provide more info/analytics from Paddle on which checkout theme & variant performs better? Is it light-theme using one-page or otherwise? Any short simple suggestions on what is officially recommended for optimal conversion-rates among such options.

@BenjaminHouy @PaddleHQ @k__mountford Hey! You can pass the theme to the checkout settings

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@DeepLcom @DeepLcom For some reason the API does not translate the html H1 tags among others. Could it be because I am using PHP->urlencode() when requesting the API? Please open DMs or see screenshot below. Appreciate any feedback.

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@PaddleHQ Thanks for the update.

@PageSection Hi there, thank you for your patience - our team is looking into this for you and will update you soon. Thank you.

@PaddleHQ Same automated response 3 days ago. No actual updates.

@PageSection Hi there, thank you for your feedback. We've shared this with the team, and they are working on it. I'll let you know when there is an update. Thank you

@PaddleHQ Sent email earlier but got no response. The one-page checkout contains multiple scrollbars which hide the bottom (buy button) CTA - the dropdown content also appears hidden - not fixed since last year. Can someone give feedback?

@PaddleHQ @PaddleHQ Any response? It keeps breaking description text (which also cannot be deleted in dashboard) would like to delete these posts if you have viewed and are working on it.

@PeterHaggett @PaddleHQ Already tried that, the one-page overlay will then not display any product info text. Just numbers without explanation. It cannot fallback or trim spaces.

Ah ha - Maurice, it helps to get context here. Hence why I ask. This is something that I've got noted, but haven't had a chance to address yet. My apologies. However! A single space is a valid input as a workaround for the moment. It's not perfect, but it does solve your immediate problem.

@enda_mckenna @FastSpring I just think that decision by FS admin/management was very inconsiderate of some situations (country/soletraders/nofunding/etc) Otherwise, as always, thank you for the great feedback. Your personal efforts and the inbuilt affiliate function will always be something I consider.

@PageSection @FastSpring Payment processing is highly regulated There’s a KYC, KYB & AML cost associated with maintaining inactive accounts. Rather than closing these stores, we introduced the fee to offset the overheads If you’re curious about what we’re helping companies grow, DM me w/ questions 2/2

@enda_mckenna @FastSpring Its greed and almost twice what Apple charges devs. My gaming app abstractfootball.com cost me $99/year on Apple's appstore as MoR etc. How then can you justify $150/yr for mere one-time iap game purchases (no subs). Regardless, if I ever return to game-dev, may try Fastspring

@PageSection @FastSpring “ Thanks for your reply! The $150 Risk Screening Fee applies only to accounts generating less than $5k/yr This helps cover the cost of maintaining inactive accounts. Once a store processes over $5k/yr, the fee is waived It was introduced last year to ensure sustainability

@enda_mckenna @FastSpring I appreciate the efforts and active responses you make in indie dev threads/forums hence I always keep eyes on Fastspring. Just do not like the current admin/management issues e.g. charging $150 for small accounts etc. But at least you try to reach out so will consider for later

@PageSection Could you consider moving to @FastSpring? fastspring.com/sign-up/

@PeterHaggett @PaddleHQ It is the same complaint from months ago. It simply does not work (price_name cannot be cleared/reset/removed) The price fonts issue (atleast on ipad4 safari etc) is also an issue and I guess no one can recreate it

@PageSection @PaddleHQ Hey @PageSection - I've not been able to recreate this, but I'll drop you a DM to see if we can figure out what's going on here!

@PaddleHQ Thanks. Have deleted the post and will continue in DMs. But this is affecting ads (conversion rate) so please fix as quickly as possible.

@PageSection Hi there, thank you for the feedback - I've shared this with the product team.