ParcelForce//Complain//ChatHub

@Shiwon_NZ_Ao @Shiwon_NZ_Ao Thanks for messaging with Us! I'll be happy to assist you! Please share the following via DM Full name phone number Email address. Thank you.

Hey @parcelforce you’ve messaged me via my login on the app that my parcel was due today. You have ALL delivery details on the app. Royal Mail deliver using the same details every day. You’ve now returned the parcel to FINLAND citing ‘insufficient details’!! What gives?

@parcelforce what an absolutely terrible service. 48 hour service guaranteed but you did not deliver this. Trying to speak to a human is impossible!! Only servo that allows this is you business centre #whatajoke #feelinganniyed #Neveragain #GreatcustomerserviceNOT

@parcelforce not if you're a small business owner you can't ! the new click and drop system is an absolute joke! before I could book print and have collection on the old system. Not on the new one you can print labels, but you cant book a collection! so whats the point of printing fing labels

@parcelforce after 15 years as a small business customer, we are off, we have contacted every today to discuss terms, your new click and drop system is an utter joke, try asking your customer service who are fielding phones calls all over the place !!

@parcelforce Parcelfarce !!

@parcelforce can you tell me why my requested delivery still hasn’t arrived. After paying the customs charge on Friday, I made arrangements to be in the house all day today and it has still not arrived. I cannot afford to take time off for the rest of the week!

@NapZap @NapZap Thanks for getting in touch with us and sharing your experience. FOLLOW BACK and send us a DM with more details on the complaint, including your reachable whatsapp number for a quicker review and communication, apologies🙏. Regards Seth 🌹 Customers Care

@CTOFPO @CTOFPO Thanks for messaging with Us! I'll be happy to assist you! Please share the following via DM Full name phone number Email address. Thank you.

It’s not the size of your parcel, it’s what we do with it. We can collect from your door with our two-day service. Book online: ms.spr.ly/6186lVUIi

@CTOFPO @CTOFPO Thanks for getting in touch with us and sharing your experience. FOLLOW BACK and send us a DM with more details on the complaint, including your reachable whatsapp number for a quicker review and communication, apologies🙏. Regards Seth 🌹 Customers Care

@RhysHolmes @RhysHolmes Thanks for getting in touch with us and sharing your experience. FOLLOW BACK and send us a DM with more details on the complaint, including your reachable whatsapp number for a quicker review and communication, apologies🙏. Regards Seth 🌹 Customers Care

Great parking by @parcelforce on a pathway stopping disabled people getting past.

@carmelitab50 @carmelitab50 Thanks for getting in touch with us and sharing your experience. FOLLOW BACK and send us a DM with more details on the complaint, including your reachable whatsapp number for a quicker review and communication, apologies🙏. Regards Seth 🌹 Customers Care

@chloneyisland Thanks for messaging with Us! I'll be happy to assist you! Please share the following via DM Full name phone number Email address. Thank you.

Hi, I've DMed already

@parcelforce I need help with my parcel - please can you give me the Liverpool depot number so I can pay my customs fee

@ResearchSurgeon @ResearchSurgeon Thanks for getting in touch with us and sharing your experience. FOLLOW BACK and send us a DM with more details on the complaint, including your reachable whatsapp number for a quicker review and communication, apologies🙏. Regards Seth 🌹 Customers Care

don’t ever use @parcelforce to send anything! told my package out for delivery today by text! next thing - delivery failure, your package now returning to sender even though it tracks to the delivery office next door. no answer from service team. it’s a joke!

@burgundyisbest Thanks for getting in touch with us and sharing your experience. FOLLOW BACK and send us a DM with more details on the complaint, including your reachable whatsapp number for a quicker review and communication, apologies🙏. Regards Seth 🌹 Customers Care

Amazing how many fake & scam #Parcelforce accounts respond! But not the real one? Obviously dont give a @@@@!

@parcelforce So how long is someone supposed to wait to get through to customer services? Worse than the bloody delivery drivers! Parcelforce are rubbish!!!

@chloneyisland @chloneyisland Thanks for getting in touch with us and sharing your experience. FOLLOW BACK and send us a DM with more details on the complaint, including your reachable whatsapp number for a quicker review and communication, apologies🙏. Regards Seth 🌹 Customers Care

@burgundyisbest @burgundyisbest Thanks for messaging with Us! I'll be happy to assist you! Please share the following via DM Full name phone number Email address. Thank you.

@euphoric_Spiffy @euphoric_Spiffy Thanks for messaging with Us! I'll be happy to assist you! Please share the following via DM Full name phone number Email address. Thank you.

@AarronLowson @AarronLowson Thanks for getting in touch with us and sharing your experience. FOLLOW BACK and send us a DM with more details on the complaint, including your reachable whatsapp number for a quicker review and communication, apologies🙏. Regards Seth 🌹 Customers Care

@RoyalMail @parcelforce Where is my 24 hour tracked parcel?