We are pleased to share Accor’s impressive financial performance for 2025. These strong results are in line or above guidance for the third consecutive year. Many thanks to our Heartists® for their hard work and commitment in driving this progress.
Press release: press.accor.com/full-year-2025…
@NovotelC I don’t understand why a suite cannot be given to families while it has more space than a family room ? We were ready to pay the difference in rate but were refused the upgrade
@PascaleWP Hello, we are sorry for this situation. We invite you to contact our customer service teams here on WhatsApp ➡ bit.ly/3TC7o3N or Facebook Messenger➡ bit.ly/37vLOFO. Thank you.
@AirFranceFR how can we send you a screenshot of a reservation that included a checked luggage but when I paid and received the ticket it doesn’t have any checked baggage ???
@rta_dubai had a case open for school road. Someone took pictures, messaged us on WhatsApp but the issue is not resolved. with the added people in Dubai it’s becoming more dangerous for our kids. I messaged the person but the phone is not theirs anymore . How can I check who is following up
As part of the ‘Road Safety Film Festival’ for youth and university students in Dubai, #RTA continues to support initiatives that raise traffic awareness and promote a culture of public safety among young people. This clip showcases scenes from the winning entries in the 2nd Category, ‘Dangers of Sudden Swerve’, highlighting how moments of distraction and unexpected swerving can affect road safety, and emphasising the importance of focus and staying in your lane to protect lives.
Watch more on our YouTube channel:
@rtadubaigov
ضمن مهرجان أفلام السلامة المرورية الموجّه للشباب وطلبة الجامعات في دبي، تواصل #هيئة_الطرق_و_المواصلات دعم المبادرات التي تعزّز الوعي المروري، وثقافة السلامة العامة، لدى فئة الشباب في المجتمع. نستعرض في هذا المقطع بعض المشاهد من الأعمال الفائزة ضمن الفئة الثانية "مخاطر الانحراف المفاجئ"، والتي تبرز تأثير لحظات التشتت والانحراف غير المتوقع على سلامة الطريق، وتؤكد أهمية التركيز والالتزام بالمسار لحماية الأرواح.
شاهدوا المزيد عبر قناتنا على يوتيوب:
@rtadubaigov
New customer service strategy - reply the same answer or blame third party so you are bounced back from one team to another until you are tired of chasing or busy to lose more time on this @emirates@flydubai@Dior@rta_dubai that has been my experience with the companies lately
@Dior how can I contact customer service ? I entrusted your UAE store with a bag for repair on the 22/11 but I have no clue of the status ? I passed by the store 10 days ago they said it’s too soon to know. We are more than 1 month later. Can I please have some kind of follow up?
@EmiratesSupport Also if you compile all my chats with your customer service you know very well what happened on this booking from the beginning and until now!!!!
@PascaleWP Hi Pascale, thanks for getting in touch with us. We regret to learn about your experience. We'd recommend you to submit your feedback/complaint on our website here: emirates.com/ae/english/hel…
Our Customer Affairs Team will investigate this and get back to you. twitter.com/messages/compo…
@EmiratesSupport@flydubai I would like to raise a complaint one more time on how my cancellation request has been handled for my last trip on the 24th. It’s outrageous. Unbelievable … wasted so much time on this during and despite doing everything properly….
Ping pong and the client is in the middle! I don’t understand how this partnership is operating!!! This morning I asked emirates, they said to contact flydubai. This evening flydubai tells me to contact emirates ! Very efficient