

Paul Jarman
85 posts




Take the Next Step in Empowering Your Customers with #AI-Powered #SelfService okt.to/mEbzfA

Do your #customers turn to Google first to resolve their issues? 55% of businesses say yes, but consumers say it’s way higher. Learn more perceptions about digital-first #CX in our latest report. >> okt.to/tAl2cJ

Excited to announce that we’re a 2022 #CCWAwards Winner for Workforce Innovation of the Year! The CCW Excellence Awards recognize and honor individuals and teams who have made a commitment to driving superior contact center and #CX performance. #CustomerContactWeek #CCWVegas



I have the honor of speaking with @NICELtd and @NICECXone CMO @EinatWeiss on CX Market Dynamics and Trajectory during the closing of #iLive22 at 2 PM Wednesday, May 25! Register to join us! #CCaaS #WEM

Special thanks to our customer keynote speakers, market analysts, and product experts for an incredible session. Learn how to leverage NICE's platform to deliver frictionless #CX and watch the full customer keynotes here >> okt.to/zRhCv2 #iLive22 #MakeExperiencesFlow

Security, compliance, & privacy should be a central component of every #CX #strategy. A strong data plan will enable businesses to leverage customer information while also keeping it safe and used appropriately. Read more >> okt.to/R8QBiW #CXone #instantgratification



When it comes to CX, be the glorious surround sound, not the cold, greasy fries! Read our latest blog article on what the contact center’s role is in optimizing the customer experience. Read now >> okt.to/w6NIbB #CX #CXone #customerexperience #contactcenters



