Payfast by Network

Phishing scams: If you have received a suspicious SMS from a party claiming to be @PayFast, we suggest you report the SMS to your network provider as a phishing scam. Remember: DO NOT click any suspicious links! #payfast #phishing #ecommerce

@MariusGroenewa5 @hoektoe Hi Marius and thank you for reaching out to us. Apologies for all the confusion caused by multiple communication platforms. Kindly provide us with your merchant ID so that we may look into this matter for you, consolidate the communications and essentially resolve this matter.

@hoektoe @Payfast This happens when you email support as well. You have to wait almost 2 weeks and reply to the email you sent just to see that the ticket is being recreated without you getting any response from them. Twice.

The best chatbot experience I have had , 10 questions and immediately resolved, oh wait just closed cause No Consultants Available @Payfast

@stylz03 Hi There, thank you for the feedback. We have escalated your query as a matter of urgency.

@Payfast Sent to your DM hours ago still no response. Just like I said communication almost nonexistent

@stylz03 Hi there, sorry to see this. We'd love to help - please could you DM us with your contact details and we'll escalate this ASAP.

@hoektoe @Payfast Yeah @Payfast sucks when it comes to communication. More than a month now I have created an account but still in pending verification. Tried all channels no response yet. Maybe they have enough customers they don’t need anymore

@hoektoe Sorry to see this. We'd be happy to help resolve your issue if you'd be open to it. We'd just need you to DM us with the details and contact information.

@diskipedia It will take 48 hours if all of your documentation is submitted. If you experience any issues, please send us a DM and we will happily help.

Hi @Payfast. How long does document verification take for a newly registered account. Tx.

@spy_shop_sa Please note, that you can send emails to support@payfast.help, thank you kindly.

@Payfast No way of reporting this to payfast, all their emails bounce!

PLEASE BOLO for this phishing email using @Payfast details. Subject: #1774607632 - [Card Verification Notice]. Sender: Payfast by Network <mtaserver.offermann-verpackungen>. DO NOT CLICK ANY LINKS!

@Sph3M_ Thank you for the feedback. Please send us a DM with your contact information and we'll escalate this for you right away.

@Payfast I was emailed this response, which I’m not satisfied with. Has any action been taken against Alora seeing that there are numerous complaints about them on Hello Peter, which were shared with you on email.

Hey @Payfast, still waiting for a response to my email. Your silence is making me think you’re protecting scammers.

@KG_The_Mbaa Good morning, we work with most banks, could you DM us with the details so we can investigate this?

@Payfast which of the local South African banks do you not work with because I’m struggling to make payment using your platform

@MariusDiv Hi Marius, sorry to see this. Please can you DM us with the ticket number or your contact details and we will escalate this for you.

So @Payfast takes 30+ days to verify my account after 12 emails with 4 different employees. Then upon denial, no steps to resolve the issue or any follow ups. Just we dont want to work with you - piss off?

@OrganicBaddie We'd be happy to help. Please send us a DM with your contact details and/or merchant ID and we'll send it along to our team

@Payfast good afternoon, can you please assist me as I’m struggling to log to my account with the new updated system. Please

@pauloxleyspare @GadgetZA @Jas2Bann Thank you for the quick response. We have escalated this to the team as a matter of urgency.

#FinTech | Digital payments strengthen SA SMEs New Payfast research shows small businesses increasingly rely on digital payments to improve efficiency, writes @Jas2Bann. @Payfast 🔗gadget.co.za/digitalpayment… gadget.co.za/digitalpayment…

@pauloxleyspare @ITNewsAfrica Thanks for reaching out, Paul. We have responded on Facebook and on X. Please DM us with your contact details on your preferred social media platform, so that we can pass this along to our team ASAP.

Lula Collaborates with Payfast by Network to Embed Growth Funding for E-Commerce Merchants dlvr.it/TQrX9S

@pauloxleyspare @ITWeb @networkonsocial Thanks for reaching out, Paul. We have responded on Facebook. If you'd prefer to inbox us here on X, please send us your contact details so that we can pass this along to our team.

Digital payments power SME growth in SA, says a new report. #digitalpayments #SMEgrowth #fintech @Payfast @networkonsocial itweb.co.za/article/digita…

@koudelamariana Hi there, thank you for reaching out. We don't see any messages or message requests from you, can you try again?

@Payfast Can you check your DMs pls

@daphney_nosi Thanks Nosipho, we have responded :)

@Payfast can you check your DM