Prem

@ixigo Please keep some real humans there to actually support customers. We have already cancel the plan to travel with this. I am just waiting for the refund which Ethiad agreed to give us. Please liaise with @EtihadHelp and resolve this rather than bot reply.

Hi Prem, We would like to inform you that a full refund is not applicable for the booking, as the in-flight time for the second leg has been increased by two hours only by the airline. As per the airline's policy, they have denied the full refund request. We have shared the flight status from the airline portal with you via email. Thanks!

Booked group tickets for friends on Etihad via Ixigo. Received an email saying arrival time changed and offering refund/request options. @etihad @ixigo

@ixigo Check the email from @EtihadHelp what does this email mean?

@ixigo I don’t understand how you guys are working. Today only received an email from Ethiad stating to help us get full refund in good will grounds and now you are writing something different. Is this a real customer support or Bot working there. @EtihadHelp @etihad

@EtihadHelp I did already but it’s from Ethiad who is not ready to refund.

@Premroka75 Please remove your booking reference from the comment due to data protection. We advise you to continue liaising directly with the travel agent or agency as they are the ones who will better advise and assist you with this. *Noah

@EtihadHelp I already did that and @ixigo responded that airline says no change in flight so refund could not be processed. But see what I want to say. Tickets been revoked but how since we haven’t done this?

@Premroka75 If you have a group booking through a third party, you will need to get in touch directly with the travel agent or agency if you wish to make any changes to the booking. *Noah

@ixigo Total 7 tickets with two different PNR: 9QYSUS and 86JE29 @ixigo @EtihadHelp @etihad

@Premroka75 Hi Prem, we are looking into this and will update you shortly. Meanwhile, we request you to please reach out to us via DM for any further assistance. twitter.com/messages/compo…

@ixigo Such a shame to see big airlines are doing this. Please see. Although I already email ixigo team as well. I hope this will be resolved and whole refund will be initiated. @etihad @EtihadHelp

@EtihadHelp Not able to send DM.

@Premroka75 Hi Prem, we are sorry to hear this. Please share with us more details via DM to further check this for you. *Noah

Feels like the schedule was quietly adjusted just to avoid refund eligibility — without our consent. Really disappointing experience from both @etihad and @ixigo. Customers deserve transparency, not tricks.

When we asked Ixigo for a refund, they suddenly claimed the airline said the flight was “on time.” Then our booking mysteriously showed as “rebooked” with no visible time change. @etihad

@Maruti_Corp We have been calling continuously nothing is happening. Showroom is asking to take money back. What’s is this nonsense. Why did they sell the car with false promises?

@Premroka75 Hi , We are sorry to hear about this. Request you to share your complaint and contact details with us in private message. You can also call on 1800-102-1800 or drop us a mail at contact@maruti.co.in & our team member will be glad to assist you. twitter.com/messages/compo…

@Maruti_Corp @Maruti_Care We bought a Maruti Tour S commercial car from your Laxman Jhula branch, Rishikesh (Uttarakhand) in January 2025. At the time of purchase, the showroom lured us with a fake offer—promising power windows, music system, and speakers if we paid extra.

@maruti @Maruti_Corp #cars

•How will Maruti restore our trust after this disgraceful experience? This is unethical, unprofessional, and unacceptable. We trusted Maruti, but you have proven you don’t value your customers at all. #MarutiFraud #CustomerCheated #6MonthsOfLies #RishikeshMarutiScam

Dear ANI youtu.be/AL7tCjIQNd8?si… via @YouTube @PMOIndia