QVC

Today QVC Group is taking steps to strengthen for the long term and shape the future of live social shopping, so we can keep bringing you innovative products & unforgettable moments. We’re operating as usual. Learn more at forward.qvcgrp.com.

@Simon_Says_Rain We're so sorry to hear that. Please send us a private message with your order number, and we'll gladly assist you. We deeply apologize for any inconvenience this may have caused. x.com/messages/compo…

@QVC I ordered the 16 count Cherry White Chip, but received a variety pack instead. I tried to chat with customer service earlier today, but after sitting for 30 minutes without anyone joining chat, I gave up. I want to get the correct order. What's the best way to do that?

@twjk401 Hi Beatrice! We are so sorry there is a problem with accessing our website. Please clear your browser's cache and browsing history. If the problem persists, please use a different browser or device. Hope this helps!

@QVC your website is down…can’t place order and will miss free shipping at midnight please Fix This

@RobinLis1 Hello Robin, you can always find coupons by searching the word "coupons" on our site. You will find the page here: qvc.com/content/featur…

@QVC looking for a coupon code - do you have any? couponfollow.com/site/qvc.com via @couponfollow

@09StephE Hello Stephanie. Please be assured when you receive the incorrect item, a return fee is not charged. We're very sorry for your experience. For assistance please email us at QVCSocialTeam@qvc.com

@QVC I ordered some @LauraGeller eyeliner and received 2 of the same color and missing 1. I called customer service, they asked me to return it & they'd send me a new one. Why am I being charged shipping when it was your fault?

@auntiesgrls3 Glad you are enjoying the show!

@QVC Jane Brown and Rick doing gourmet holiday together? WOW! It’s been awhile. I remember they hosted together some time back and were phenomenal. There was a lot of Motown singing that day. LOL! I’ll be seated for this gourmet holiday. #QVC

@TimCastleman So sorry about that, Tim! HELLO30 has a minimum purchase requirement of $60 before shipping & handling and/or tax. Please accept our apologies that that was not more clearly communicated.

Hey @QVC, either you're lying or @Google is lying to their customers. Which one is it? Using a bait and switch code is something I expect from shady websites, not the place my grandmother bought clothing from lol. Please explain.

@den1117888 You can find coupons by visisting this link or searching "coupons" on our website: qvc.com/content/featur…

@QVC do you have any coupon codes? Thanks! couponfollow.com/site/qvc.com via @couponfollow

@putonahat Hi Linda! What a beautiful dress! Sandra is wearing item A747193 - London Times Carwash Maxi Dress. The earrings are her personal item. We hope this helps!

@QVC Good evening! Do you know the item # of Sandra Bennet’s earring and dress? Thank you!

@nyclirryx I'm sorry to hear that, and I understand your frustration. I appreciate your feedback and hope you'll consider shopping with us again in the future. x.com/messages/compo…

@QVC Forget it, I already ordered what I needed from somewhere else, for cheaper than you had it. Guess you’ll never get a dime from me 🤗

Hey @QVC what’s up with orders just being cancelled and no notice or anything??? Really not happy right now

@nyclirryx We'd be happy to take a closer look into what happened. Please send us a private message with your order number, and we'll be glad to review it with you. x.com/messages/compo…

@QVC What’s the point, you cancelled my order???

@TaraBroadway I'm sorry you were charged for a defective return, Tara, if you contact customer service first, they will waive return shipping.

FYI don't buy anything from @QVC even if the product is defective they will charge you $6.95 shipping to Return it such a scam..

@yankeephotocat We’re so sorry for the delay and appreciate your many years with us, Dee. We’ve located your order and see that an inquiry has been submitted today by the rep you spoke with. You’ll receive an update on the shipping status very soon. We truly appreciate your patience! x.com/messages/compo…

@QVC I have been a QVC customer for over 30 years! Recently It seems quality and dependability Is not quite the same. I ordered Davids Cookies 9297368946, on 6/23 and was told it would arrive 6/26. As It has .I called the rep.couldn't find anything about where it is?

@MaryRutled19434 Hi Mary! If this is your first ever purchase with us, you can use WELCOME20 😀

@QVC I'm on your site… do you have any coupon codes available? coupon-follow.com/site/qvc.com via @coupon follow

@shanedk Shane, we do not require an account to remove an email from our system. If you contact us privately with the email address, I'm glad to send it along to our promotional team to look for your email in our system and remove it, if it's there. x.com/messages/compo…

@QVC I want more than that! I want you to change your policy to stop requiring that people create a password just to unsubscribe! Let people unsubscribe just by clicking a link, and obey the List-Unsubscribe requests!

Dear @QVC: YOU ARE SPAMMERS. I am getting emails from you. I never signed up for you. I have never had a QVC account or made a purchase from you, ever. And yet, your unsubscribe link REQUIRES ME TO MAKE AN ACCOUNT WITH YOU!!! Just to not get emails anymore! I mean, SERIOUSLY??? Well, since I actually know what I'm doing, I found your List-Unsubscribe header and used that to send my unsubscribe request. IT DIDN'T WORK! A blatant violation of the CAN-SPAM Act of 2003! People like you need to be reported to every relevant authority. YOU ARE SCUM!!!

@Qgirl27517955 We are very sorry for the negative impact this has had on your experience with us at QVC. We truly value your feedback and have passed this along to leadership in the hope of improving our customer experience.

@QVC who is in charge of your programming? “Christmas in July”???? It is JUNE 20th!!! It’s not even July!!

@gmjk65 My apologies for this frustration gmjk, please email us the order info to QVCSocialTeam@qvc.com, we'd like to check for any warranty assistance that may be available. .

@QVC This used to be a good company but I won't ever buy from them again! They sell items that are defective and don't stand behind them. I trusted them to buy laptops that are so important to our lives and they are trash. Don't buy HP laptops from QVC!

@LauraElizGB Thank you so much for reaching out Hey Lala. At this time, we don't have any information on whether the Kim Gravel Mercury Lanterns will be returning. We recommend checking back on our website or app periodically for any updates on availability. We appreciate your interest.

@QVC Will Kim Gravel’s Mercury glass lanterns be coming back? Please say yes.

@saddlesurfer2 My apologies for that Tina, we'd like to take a look at this order, please DM with the order in question. We are happy to make right if we made an error.

@QVC I followed the instructions & still had to pay.

@QVC Just rec'd a coupon for $15 off which I won't use. Too expensive to send merch back. $10 to ship back sandals for a re-size & I'm in West Chester!