Quidco

🍏 iOS users... 🍏 Our Cashback Reminder for Safari Mobile is here 🎉 Download it via the App Store & get reminded of cashback (without having to visit the Quidco site) 📲 • • • Get started 👉 qdco.me/cashbackremind…

@kuro68000 HI please contact customersupport@quidco.com and advise what was purchased and they can help we cannot assist on this platform

@quidco my Quidco Compare cashback is not tracking, and it says I can't raise a claim for it. Your contact page is broken too. How can I get it checked please?

@CezzaWezzatron Hello, Quidco Compare does not accept claims. Car Insurance should track and pay out 60 days from the start date of your policy. If it does not please reach out to the team on socialsupport@quidco.com. Thank you

@quidco I bought car insurance through Quidco compare care insurance on the 31/07/25. It has not been tracked and when I try to raise a claim it says that they do not allow claims to be raised. I should get £45 cashback. What can I do?

@cluedokells Hi Nina, Please clear cookies and cache and if you are still having problems, please reach out to the team on socialsupport@quidco.com. Thank you

@quidco Whats going on with the website, i keep getting a busy message

@cluedokells @ruthm4x @Top_CashBack @asda Hi Ruth and Nina, I'm afriad that Asdando not currently have any cashback rates with us as the moment so we have taken them off Quidco. ​We do not know if or when they would be likely to come back to Quidco with a different cashback offer. ​Apologies

@ruthm4x @Top_CashBack @quidco @asda Asda has gone from TCB too

@Top_CashBack @quidco how come @asda groceries has disappeared from your sites? It was there a few days ago

@ruthm4x Hi at this time Asda are not offering cashback on groceries I am unable to advise when they will back on the site sorry

@Rochelle_Malise Hi if you open Quidco on the web version and click on the bonus if this has a retailers name as in B&Q the bonus is linked. Please message customersupport@quidco.com if you wish for us to check this for you

@quidco Thank you 😊 I've made another purchase a B&Q which has been tracked. It also says my £20 bonus has been tracked, but when I click on 'more' it also says 'please make a purchase' so it's a little confusing. Are you able to confirm my bonus? I can DM a screenshot of my account.

@quidco How long does it take purchases from Etsy to show up as in your account please? I’ve got a £20 bonus, but it expires tomorrow, so I want to make sure I get it! I made my purchase via Etsy a couple of hours ago but it hasn’t shown as tracked in my account yet. Thanks 😊

@Gazinater HI the terms for Matalan do not specify that purchasing this item will effect the cashback so there should be no issue.

@quidco Hey, can use cashback on Matalan if the item is Alder Hey Charity PJ?

@sheptastic74 Hi if the purchase has not tracked in the past 72 hours it would be advisable to raise a missing claim for this purchase.

@quidco The 13th had a £10 bonus day and I bought something from Lenovo that still hasn't tracked. They're now saying it won't ship until August. Should I raise a claim or wait?

@ruchitri1 Hi Ruchita, Please reach out to the team on socialsupport@quidco.com and they can look into this for you. Thank you

@quidco I received an email to opt in for bonus, but when I click on it.. it says my account isn't eligible. What is wrong please?

@w4batgirl Hi Bat Girl, Please reach out to our team on socialsupport@quidco.com and our team can look into this for you. Thank you

@quidco how do I renew a gift card that was redeemed from my Quidco cashback earnings please?

@upthevilla_ Hi K, I can confirm we are a legitimate company but unfortunately we can have some unforeseen delays on claims. Please reach out to us on socialsupport@quidco.com and we can look into your claim for you. Thank you

@themeynell Hi Tracey, I'm sorry to hear that, please can you reach out to us on socialsupport@quidco.com and we can look into this for you. Please advise which insurance company you are trying to click out to and add screenshots of the errors. Thank you

@quidco your retrieve a quote on car insurance isn’t working. Specifically the redirect to the insurer.

@HotelChocolat @Kenny091974 Hi Marc, Please also reach out to us on socialsupport@quidco.com and we can look into this for you. Thank you

@Kenny091974 @quidco We are sorry to hear this, Marc. So that we can take a look into this for you, please could you kindly send us a DM? Many thanks, Abbie@ChocolatHQ

@quidco Hi. I note that this is still pending. It's not a lot of money. But still. Who can I contact to get this resolved efficiently? Thanks.

@Leigh1330041 Hi Leigh, I'm afraid we don't have a contact number you can call but if you email us we can arrange for a call back. Thank you

@marieosullivan You're welcome, let me know if you need further help.

@quidco Thank you 👍

@quidco How do I get past these??? I have literally given up trying to login. It's virtually impossible to get past these stupid checks. 😡😡😡😡

@scowie_ Hi Scowie, Apologies the incorrect date was put on the bonus. It was supposed to go live yesterday (14th), so if you have opted in and made your purchase your bonus should be paid as normal, if the terms and conditions have been met. Thank you

@quidco The page for the Aliexpress bonus that appeared today says that it's for the 18th July, which would be Friday. Is this an error? Cos usually they apply to the current day only.

@Kenny091974 Hi Marc, Please reach out to the team on socialsupport@quidco.com and we can get this looked into for you. Thank you

@Leigh1330041 Hi Leigh, I'm sorry to hear that your account might have been hacked. Our team to not work over the weekend, but they will look into any messages from over the weekend as soon as possible. Thank you

@21stcenturywoff @UswitchUK Hi David, Please reach out to our team on socialsupport@quidco.com and we can look into this for you. Thank you

Hey @quidco & @UswitchUK last September I changed ISP and was awarded cashback. How do I actually get the money as it is now July 2025? @quidco your customer services say it is @UswitchUK who is responsible? TiA