Raghavendra Kumar Yadav

@IndusIndGenIn @makemytrip @jagograhakjago It's shared

@RaghavendraKY @makemytrip @jagograhakjago Dear Raghavendra, This is to inform you that the outcall has been completed. As discussed, kindly share the query documents related to your claim at the earliest to proceed further. Feel free to connect with us anytime we’ll be happy to assist. Regards, Team IGI

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श्री सोनम वांगचुक जी से हमारा अति विनम्र आग्रह और सविनय अपील है कि वो अपना अनशन तोड़ दें। उनका जीवन समस्त विश्व के लिए अनमोल है क्योंकि उसमें मानवता और पर्यावरण के लिए उतनी ही प्रतिबद्धता है जितनी की लोकतंत्र के लिए। जिस भाजपा सरकार को जगाने के लिए वो आमरण अनशन पर हैं वो तो एक सिद्धांतहीन, भ्रष्ट तंत्र है, उसकी असंवेदनशीलता और हृदयहीनता में किसी के भी त्याग का कोई महत्व नहीं है अत: भाजपाइयों से सदाचार और हृदय-परिवर्तन की कोई भी अपेक्षा निरर्थक है। भाजपाइयों के लिए किसी के जीवन का कोई भी मोल नहीं है। उनके लिए धन ही प्रधान है। वो भ्रष्टाचार से कमाए पैसों के घमंड में चूर हैं। उनमें बदलाव की आशा करना ही व्यर्थ है। जिनमें अहंकार होता है उनमें परिष्कार नहीं होता। ‘सत्याग्रह’ का महत्व वो क्या जानें जो ‘सत्ताग्रह’ के लालच में मंदिर तक लूट ले रहे हैं। उन्हें न युवाओं के भविष्य से कुछ लेना-देना है, न उनके माता-पिता और अन्य परिजनों के सपनों से, वो तो ख़ुदगर्ज़ लोग हैं। लोकतंत्र का गला घोंटनेवाली महापापी-अधर्मी भाजपा और उसके भूमिगत अपंजीकृत संगी-साथियों के गिरोह को हराने और सदैव के लिए हटाने के लिए आपके मनोबल और नैतिकता की महाशक्ति हर सच्चे भारतीय की प्रेरणा बनती रहे और आप देशवासियों, युवाओं, लोकतंत्र और पर्यावरण के संघर्ष के लिए नकारात्मक ताक़तों के ख़िलाफ़ सदैव प्रकाश स्तंभ बने रहें, यही हम सबकी चाह है और प्रार्थना भी। @Wangchuk66

@makemytripcare Hope so...But better you opt to sell other Insurance company policies with ticket booking.. Where claims details and claim process is very clear and proper support available. I will never prefer buying a ticket through MMT if @IndusIndGenIn policy is available for sale.

As we tried connecting with you over the call but could not reach you, we would like to inform you that we have checked and found that the claim you submitted is currently under process. We hope this resolves your concern and we look forward to serve you in future. - Khushi x.com/messages/compo…

@IndusIndGenIn (2) There is No option in the form to fill the details related to flight cancellation then what should I fill? In 7 Page form should I Only Claim Number and my Signature only?

Dear Raghavendra, As discussed, the required claim documents need to be submitted for us to proceed further. We appreciate your cooperation and thank you for agreeing to share the documents. Once received, we will review the details and keep you informed on the next steps at the earliest. Regards, Team IGI

You remembered everything for your international trip (What is that one thing you tend to forget before travelling?)

@IndusIndGenIn The document Travel Claim form A which is recommended to fill that is for Hospitalization and OPD. Which is not my case. With the blessings of We have not been hospitalized. CLAIM is for the loss due to Flight Cancellation.

@IndusIndGenIn @makemytrip @jagograhakjago I am surprised why they recommended me to fill and submit Hospitalization and OPD claims while this is a request for a claim for flight Cancellation and due to which I incurred additional charges in other flight booking and hotel stays. @irdaindia

Dear Raghavendra, Thank you for speaking with us today. As discussed, the required claim documents need to be submitted for us to proceed further. We appreciate your cooperation and thank you for agreeing to share the documents. Once received, we will review the details and keep you informed on the next steps at the earliest. Regards, Team IGI

@IndusIndGenIn @makemytrip @jagograhakjago Still not the right guidance provided, I have been asked to download Travel Claim FormA and fill it which only have two Type of Claim 1. Hospitalization 2. OPD. Here is Flight Cancellation and I want to Claim under that as per policy.

@IndusIndGenIn @makemytrip @jagograhakjago (6).. Then I escalated it to the head grievance and still no response was received. Over all It is a big harassment. I never expected something like this. :-(

Dear Raghavendra, This is to inform you that an outcall was made regarding submission of claim documents for Msg Ref No: R11796684. You were requested to resend the documents as the previous shared documents were not in the required format. You mentioned that the documents had already been sent via email and expressed inability to resend them in the correct format. We understand this may have been inconvenient, and we sincerely regret any frustration caused. We’re here to help make the process easier — if you’d like, our team can guide you on the required format so the documents are accepted without delay. Regards, Team IGI

@IndusIndGenIn @makemytrip @jagograhakjago (5).. Since No response was receiv, I escalated this concern to the grievance Nodal officer and then reply was received to contact back to first level contact. Again I called four times to customer care number, after picking up the call and saying hello no one was talking over.

@IndusIndGenIn @makemytrip @jagograhakjago (4)..Now what I understood from the call @IndusIndGenIn making fools to the customer. I ensure not to recommend buying any policy to my knows in the future. Also ensure to raise a consumer complaint in this case. @makemytripcare @makemytrip request not to sell such fake policies

@IndusIndGenIn @makemytrip @jagograhakjago (3).. Without replying over email and not sending the instructions who knows the correct format. The executive behaviour of how she presented herself is not acceptable at all. I have already sent all the required documents as instructed over the first call.

@IndusIndGenIn @makemytrip @jagograhakjago (2)... After sending documents also no response was received. Today When I asked the executive to reply to me over email the correct format.She said she cannot reply over email and she said It can't be processed without resending document and it is recording.

@IndusIndGenIn @makemytrip @jagograhakjago What is the correct format? When I raised claims on 6 Jun 2026, It was told You will receive an email for sending document, but None of email received , I called customer care executive, it told to send documents over email I sent those documents over email on 13 Jun 2026 ..(1)

@IndusIndGenIn @makemytrip @jagograhakjago @makemytripcare All required documents have already been sent on 13th Jun 2026. But No reply received and your executive saying it can't be processed. It's completely harassment.This will lead to consumer complaints.

@RaghavendraKY @makemytrip @jagograhakjago @makemytripcare Hi Raghavendra, Sorry to hear you're facing issues. We've noted your concern and escalated it for immediate attention. Thanks for your patience, we'll get this sorted ASAP. Team IGI

@IndusIndGenIn @makemytrip @jagograhakjago All required documents have already been sent on 13th Jun 2026. But No reply received and your executive saying it can't be processed. It's completely harassment.This will lead to consumer complaints.

@RaghavendraKY @makemytrip @jagograhakjago Hi Raghavendra, Sorry to hear you're facing issues. We've noted your concern and escalated it for immediate attention. Thanks for your patience, we'll get this sorted ASAP. Team IGI

@IndusIndGenIn @makemytrip @jagograhakjago There is No progress at all. Can you confirm how much time it will take? Already 12 days completed since the claim raised.

@RaghavendraKY @makemytrip @jagograhakjago Hello Raghavendra, Thanks for sharing your details with us. Our team is already looking into your concern and will get back to you with an update shortly. We’re here with you every step of the way. Regards, Team IGI

@IndusIndGenIn @makemytrip @jagograhakjago @makemytripcare There is No progress at all. Can you confirm how much time it will take? Already 12 days completed than the claim raised.

@RaghavendraKY @makemytrip @jagograhakjago @makemytripcare Hello Raghavendra, Thank you - we've noted your concern. We're looking into it and will connect with a resolution shortly. If you need assistance before then, feel free to connect with us. Regards, Team IGI

@makemytripcare PFA

@RaghavendraKY Please share with us the mail screenshot where you are trying to claim the insurance and they are not responding in direct messages. This will help us validate the case further. - Khushi x.com/messages/compo…

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@makemytripcare Sent PM.