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@WestJet Premium ticket → downgraded Companion voucher → forfeited Compensation → partial refund only This is not a meaningful resolution, I also went to the airport without eating, and thought I would be fed, funny enough they made me pay for food onboard.

WATCH: Why taxpayers are still footing bill for airline complaints process? by @cbcErica and @anakomnenic @cbcnews/video/7596116178678877441" target="_blank" rel="nofollow noopener">tiktok.com/@cbcnews/video…

My father has been in hospital for almost 8 weeks. He is incapable of bathing or cleaning himself. The hospital staff have NOT bathed him once. Despite repeated request. And doctor’s orders. This is Canadian healthcareless. How upset would you be if he were your dad?

@call_hub54458 @WestJet only the scammers respond not even actual Westjet

@RelevantYT_ Please follow us so we can help connect you with the team via DM Thanks you.-^💬™

@WestJet has not responded to any of my tweets over the past 24 hours and appears to be ignoring us guests stranded here in Orlando for 17 hours. unbelievable. My loyalty to WestJet is no more. I can’t believe you can even ghost your customers.

@globalnews @GlobalNational WestJets’ last minute flight cancelations, lack of compassion and leaving customers stranded is unacceptable.

@CBCNews @CTVNews @WestJet Rebooking us doesn’t excuse hours of delays, 3+ hours on hold before being disconnected, no live chat, and leaving passengers stranded overnight in Orlando with no assistance. This level of customer care is unacceptable.

@SteveI26827992 @WestJet WestJet won’t do anything unless you give them $. Good at taking it, not good at refunding when they owe it to you.

Dear @Westjet. Pls DM me. Leaving Halifax Sunday. Just want to get to YEG. I booked it. That’s on me, but pls…somehow change my flights so I don’t have a 7 hr layover in Toronto (my least fave city) @ Pearson (worst airport in country) Help me @WestJet. Not joking 🙃

@WestJet Context: downgraded on our outbound flight 2 weeks ago, no goodwill offered. Yesterday I called to change flights due to Winnipeg storms and was disconnected after 3 hours on hold (recorded). Then we waited at MCO for hours until a 2 AM cancellation for no crew, no help.

@WestJet WestJets pure lack of accountability is disgusting. The meal vouchers were not emailed to us, everything in the airport is also closed.

@WestJet Can you just confirm if WS1346 to Orlando and then the following return WS1347 is gonna be cancelled? 3 hour delay now, let us know, we are tired and want to sleep. PS, thanks for not responding to my complaint about being downgraded. Shame what WS became.

@WestJet @Hazzard_66 Nobody will awnser, I spent 3 hours on hold only for an agent to disconnect the call while they were checking with guest support. So unacceptable.

@Hazzard_66 Please continue to try calling in to have an agent request the vouchers be resent. We are so sorry for the wait times.

@WestJet what do you do when your hotel vouchers links are coming through all emails and text with an OOPPS notice? You cancel our fight and we can’t get through on your phones because none of your links are working!

@WestJet Flight WS1346 delayed over 3 hours (10:00 PM → 1:28 AM) with no live support available by phone, chat, or social. Passengers are left without guidance late at night. This level of communication during a major disruption is unacceptable.

Every WestJet flight I have flown since the pandemic has been late. Will be canceling my WestJet world Elite after this after years of membership, I can no longer support an airline who doesn’t value its passengers anymore.

@WestJet this handle is scamming people when you continue to deliver awful and disgusting customer service under the failed leadership or @AHoensbroech. At least do the basic accountability to report this handle @ForAskSUPP so your customer doesn't have to suffer

This downgrade removed multiple paid benefits, yet the resolution offered does not reflect that loss. A partial refund alone is insufficient. @WestJet @WestJetNews

@WestJet Premium ticket → downgraded Companion voucher → forfeited Compensation → partial refund only This is not a meaningful resolution, I also went to the airport without eating, and thought I would be fed, funny enough they made me pay for food onboard.

@JoeBiden Joe - thank you for your unwavering commitment to democracy and America as a whole. Your achievements will not go un noticed. God bless you

@WestJetNews @WestJet Get it right

WestJet has received a second strike notification, in the span of just over a week, from the Aircraft Mechanics Fraternal Association (AMFA), the union that represents @WestJet Aircraft Maintenance Engineers and other Tech Ops employees. Read more: westjet.com/en-ca/news/202…

@linesbylyons @WestJet Just get them to book a Flex fare and cancel it after booking, the credits will reset

My friend has a 1600 credit with @WestJet who tell her if she doesn’t book travel within a month, the credit expires. It’s not points, it’s money she paid for a prior trip that then didn’t happen. They refuse to refund her or extend the credit until she can use it.

@WestJet @WestJet What happened to a culture of caring and your careantee? Mickey isn’t the only thing that left WestJet so did compensating your employees correctly. The strikes don’t look good in the media for WestJet. The WestJet safety record is testament to the hard working AMEs.

An update from Diederik Pen, President of WestJet Airlines and Group Chief Operating Officer on the preparation for labour action on behalf of Aircraft Maintenance Engineers and Tech Ops employees.