reMarkable

@appariciojunior Hi! While writing is our main focus, smooth reading and annotation are just as important. We’re working to improve this, and your feedback on EPUB performance really helps. Please share it via our Wishes & Ideas form: tinyurl.com/TellUsrM so we can track it for future updates.

Request for @remarkablepaper, please update your reading epub system, it's slow, the refresh speed is like Kindle 10 years ago. Having an epub with a pen to mark things, take notes, and share would be a dream, but the state of the e-book experience right now is not good.

@MeesyMe @salesforce Hi, we recognize that "adjusted" may seem minor for a big change, and we understand your concerns. The update allows us to continue investing in the Connect ecosystem while ensuring a high-quality, distraction-free experience for our community. Your feedback is truly appreciated.

@remarkablepaper @Salesforce "Adjusted"? It has gone up by 33%. A little hefty in anyone's book.

Where focus meets scale. Miguel Milano, president and chief revenue officer at Salesforce, led the initiative to make reMarkable an essential tool for distraction-free work at @Salesforce. Discover how reMarkable can empower your business: brnw.ch/21wX1Ui

@stonecoldpat0 Thanks for trying reMarkable! We're glad the syncing and writing feel are enhancing your academic reading. We appreciate your feedback on our current features and will pass it to the right team. Enjoy your reading and note-taking!

Trying out the @remarkablepaper for reading academic papers. So far so good: - Easy to sync with drive/dropbox. - Feels like writing with a pencil. Main downside is inability to connect with hotel WiFi as no browser. But hotspot via phone works fine. Also, would be nice if marker can jump between pen/highlighter via a gesture or button. Note: I’d probably make a dedicated drive/dropbox; as anyone who gains access to your remarkable account will also gain access to the drive.

@cristiandi_dev Hi Cristian! We’re sorry to hear about the slowdown and errors after the update, this isn’t usual. Our Customer Care team at reMarkable is here to help. Please contact us here: tinyurl.com/rMContactUs so we can assist you.

@remarkablepaper hey guys since the last update the remarkable paper pro feels super slow and I'm getting errors, before the update I wasn't 😞 have u guys had reports about that behavior?

@AlastairGrayson That can be a concerning hurdle for your workflow, JT! Please contact Customer Care with screenshots or photos so we can investigate further: tinyurl.com/rMContactUs.

@remarkablepaper Hey guys, your 'web interface' for ReMarkable 2 has a very nasty bug in it: timeout. Try to copy more than a couple of megabytes in and "timeout". It still works if you wait, but trying to copy it out? Never. You really need to fix this.

@Julie_B_78 We'd love to help you get those documents syncing again, JB. Please reach out to our customer care team at support.remarkable.com/hc/en-us/reque…, as they'll be happy to assist you further.

Hi @remarkablepaper ! A few days ago, I could import .docx documents on my Remarkable2. I tried again today, and it looks like it's impossible now. When I try to import a new doc, I have only access to pdf and epub docs. Could you explain to me what I am doing wrong?

@edtarleton Thanks for your suggestion, Ed! We appreciate your feedback about imported files landing in a working folder for better organization. We'll share this with our product team. You can also submit it as a feature request through our Wishes & Ideas form: tinyurl.com/TellUsrM

@remarkablepaper please can you update so files are imported into the working folder 📂 not the root.

@scottphillips88 Hi Scott! I understand the difficulty you're experiencing with installing the desktop app. Please submit this issue to our Customer Care team and include any photos/videos showing the problem so we can help resolve it as quickly as possible: tinyurl.com/rMContactUs

@remarkablepaper I bought a remarkable 2 today. It's impossible to install the desktop companion app on Windows. There is no way to advance beyond the License Agreement during install......

@_dan_hannan Hi Daniel, we’re really sorry to hear about your experience. We’re unable to assist directly here, but could you please send us a DM with your case details? We’d be happy to take a closer look and help get this resolved as quickly as possible.

@remarkablepaper I bought your product last week. The marker is defective and I reached out to your “live person” chat and I have officially wasted hours of my day and still don’t have this resolved. For a product that is supposed to make your life easier the CS dept is bad

@NotObjektvinfo Hi there, and thank you for sharing this. We're sorry to hear you feel this way about access to your work. The feature you're describing isn't available right now, but we truly appreciate the feedback and will share it with the right team for consideration.

@remarkablepaper 💩🫆 You are denying access to my intellectual property and I'm not sure why that wouldn't be something you would tell your customers explicitly. E.g., "We observe no decent, reasonable standard right now for IP protection, only for cybersecurity protocol use as a hostage-maker."

Hi @remarkablepaper I barely got to know my reMarkable 2, although the first helped me write two books. Do you have a reliable "find your device" program? The devices are expensive; rM cloud storage access made both worthwhile. How do I get app access sans device? #0meterMadrid

@tesladriver2022 Hi there, thanks for your feedback! We understand your desire for this feature on your reMarkable. Please submit requests or comments here: tinyurl.com/TellUsrM, and we'll pass them to the right team.

@rex_third We're genuinely sorry to hear your experience, Rex. To help get this properly sorted, could you send us a DM through one of our official channels like Instagram or Facebook, and include your case ID? We’d love to take a closer look and work with you to find a solution.

@remarkablepaper @Michael_Urwin I've already chatted with someone on your site. They told me to buy another one. Lol

Buttons have become glass touchscreens. What was once colorful is now gray. Amber Case @caseorganic, founder of the Calm Tech Institute, says we’re losing dimensionality in our environment. And modern technology is making everything flatter, blander, and, yet somehow, more demanding. So how can we preserve those precious tangible, textured experiences, and make better tools? Watch Amber's insightful talk from reMarkable Campus in Oslo to find out.

@rex_third @Michael_Urwin Hi Rex! I’m really sorry to hear about your experience after trying two devices. While we can’t resolve this directly here, if you could send us a DM with your case details, we’d be happy to take a closer look and help get this sorted for you.

@Michael_Urwin @remarkablepaper @caseorganic I've had a terrible experience with the Remarkable paper pro. I returned one because it was ghosting so bad it was unusable. They replaced it, and now the second one is ghosting. Save your money.

@rex_third @whistlinghound Hi Rex, we're sorry to hear about your experience after trying two devices. We’re unable to sort this out directly here, but if you could send us a DM with your case details, we’d be happy to take a closer look and help get this resolved for you.

@whistlinghound @remarkablepaper @salesforce Don't! I have had two of them (the paper pro) and they both failed. Terrible ghosting. Go with an iPad or something.

@PalinskiAuthor Hello Brandon! We are delighted to learn that the updates are having a positive effect. We will continue to strive for excellence in order to receive more commendations like this. Thank you for sharing!

Okay I'm not paid by @remarkablepaper (you can if you want though!), but I am constantly impressed with the updates and quality of this company. Awesome stuff RM, keep it up!

@markdkelly75 We love a deep dive, Mark! Thanks for putting your reMarkable Paper Pro Move through its paces over the last six months. Honest, detailed feedback like this is what helps the community grow.

In this 6 months review, I share how the Move has actually fit into my workflow — where it excels, where it falls short, how the colour E-Ink implementation works, and how it compares to my Kindle Scribe. youtu.be/MNeVeFdKZt8 @remarkablepaper

@ZeeshanZiaML Hello, Zeeshan! Currently, we do not have a manual refresh feature available, but we're still committed to helping you. Please send a video demonstrating the ghosting issue to our Customer Care team for assistance at tinyurl.com/rMContactUs.

@remarkablepaper Folks, I've really gotten used to your tablet, but the ghosting issue is killing me. The problem is only getting worse with recent software updates. Can you please add a manual "refresh screen" button on the toolbar? That'll make my life so much better.

@backloggamrguru Hi there, thanks for sharing your suggestion! Adding the ability to link text on the device isn’t currently available, but we appreciate you letting us know it’s something you’d like to see. You may send us feature requests or suggestions using this form: tinyurl.com/TellUsrM

@remarkablepaper @salesforce I love my Remarkable Paper Pro but can you guys please add the ability to add links! Tagging text to link to somewhere else on the device would be huge! Only feature I miss from my SuperNote.

@WeirdBarbi56466 Hi Barbie! We’re sorry for the delay with your order. Please reach out to our Customer Care team here so they can check your order and help resolve this: tinyurl.com/rMContactUs

Here i thought I'm trying to be a good consumer and buy my PaperPro + MarkerPlus + BF Pro Lea Blck direct from @remarkablepaper, but I placed the order on February 6 and still haven't received it. While if I bought it on Amazon I would have gotten it the next day. #fail

@freshyseth Hi FreshySeth! Thanks for your suggestion about a “spread” pages feature. You can share feature requests or other feedback here: tinyurl.com/TellUsrM, and we’ll make sure the right team sees them.

@remarkablepaper a feature that I would really love is being able to do a "spread" of two portrait pages. So, instead of only "Set to landscape" allow me to select "Set to spread" which would show the current page and the following page. #remarkable