John W. Edwards
711 posts

John W. Edwards
@RenaissanceDEG
I am the owner of classic and modern rock label Renaissance Records. A writer for television and film and the leader and keyboardist for rock band Amen Phoenix.
Phoenix, AZ Katılım Mart 2017
132 Takip Edilen144 Takipçiler

🚨 YouTube Creator Support is completely broken.
Creators don’t contact support because they want policy links or template responses.
They contact support because they need answers.
Instead, creators are often left with vague responses, conflicting information, and no real explanation when something goes wrong.
And when those answers turn out to be wrong, the creator pays the price.
I know because it happened to me.
I reached out to Creator Support multiple times before creating my account and relied on the guidance I was given.
Months later, my channel was terminated.
What makes this even harder to understand is that I wasn’t terminated on some random day. My channel was terminated during the May 13th YouTube outage while I was repeatedly trying to upload content.
Since then, I’ve tried to find out whether my termination was related to the outage, a mistake, or something else entirely.
I’ve never received a clear answer.
How can creators rely on Creator Support if they can’t rely on the answers they’re given?
I’m asking @TeamYouTube to review the support conversations, screenshots, and timeline surrounding my case.




English

Hello @TeamYouTube I am following up on this from yesterday morning. Hello @teamyoutube. My account has been hacked and my access blocked! They deleted my channel and over 432000 subscribers. Can someone please help me? The hacker changed my phone number and recovery email.
English

@TeamYouTube @PotatoChip20061 My channel was hacked @TeamYouTube and I provided a lot of verification information that the account is mine but I’ve heard nothing from you. Please help as this channel provides the income to support my grandkids.
English

@PotatoChip20061 Hi there! To clarify, only the owner of the channel can make changes on their acc. If you haven't yet, you can try following the instructions in this troubleshooter to recover your acc: goo.gle/4vSxJOo More tips here: goo.gle/4vHKTxo
English

Hi @TeamYouTube, I lost access to my old YouTube channel @jacobhurvitz779. My face is in the videos, I was a minor when they were uploaded, and I don’t know the login email anymore. Can you help me recover or remove the channel for privacy reasons?
English

So we had our music channel hacked and deleted by malicious people. YouTube and Google are investigating slowly. We created a new YouTube channel @thecouncilofthirteenofficial?si=8_oZQvB3M1XLiOSI" target="_blank" rel="nofollow noopener">youtube.com/@thecounciloft…. Please help rebuild our 432000 subscribers! Don’t let hackers kill the music!
English

@KalyCTI they hacked my Gmail account then took over my YouTube account, posted violating content and got it deleted. So far Google and YouTube are doing nothing. I had 432000 subscribers
English

Hello @TeamYouTube I submitted evidence that my YouTube account and channel were hacked the morning of June 12 and all of my Google accounts stolen. Can anyone update me?
English

Hello @TeamYouTube is there any update on my channel account and who hacked it and ruined it? @thecouncilofthirteen is the account
English

@TeamYouTube My YouTube channel was @thecouncilofthirteen. We are a band and put music videos up. I’m the composer and band leader
English

@RenaissanceDEG Hey there! We'll need more info from you to share w/ the team in charge of restoring accts. We know it can be overwhelming, but we'll help by sharing your next steps. Let’s continue this over DM
English

Hello @teamyoutube. My account has been hacked and my access blocked! They deleted my channel and over 432000 subscribers. Can someone please help me? The hacker changed my phone number and recovery email. The email that was hacked is a Gmail account. I have reported this to FBI
English

@TeamYouTube I’m happy to provide all info. How do I DM you?
English

@TeamYouTube @2stroke4me I have not been able to get any response from them.
English

@2stroke4me Hey there! Since you're already in touch w/ our Creator Support team, it's best to reply to them for any follow-ups about your case b/c they have better tools to help w/ this
English

Hello @TeamYouTube
@AskWorkspace. I have some questions concerning case ID: 6-1656000041058. Can you adress them?
English

Hi @TeamYouTube My YouTube Channel With 194K Subscribers Got Terminated On May 16 2026 Can Y’all pls help me and check this as a human review I don’t spam and scam nobody I been doing yt for 6 years pls help me @nealmohan @YouTubeCreators


English

@TeamYouTube My account has been hacked and my access blocked! They deleted my channel and over 432000 subscribers. Can someone please help me? The hacker changed my phone number and recovery email. The email that was hacked is a Gmail account. I have reported this to Google and FBI.
English

Update: This issue with YouTube Studio Analytics is now fixed! Thank you so much for your reports. We appreciate your patience while we sorted this out.
x.com/TeamYouTube/st…
TeamYouTube@TeamYouTube
📢 Creators - we’re aware of an issue where video views or realtime views in YouTube Studio Analytics appear as “0” or no views. We’re on it 🔍 We’ll share updates here on our Community Forum: goo.gle/4nPqiV9
English

@missrogers1793 Have you ever been in a music video? Would you like to?
English

Check out this post on Nextdoor: nextdoor.com/p/Dp-NLTDnJTTp…
English





