Resmed

At Resmed, we create life-changing health technologies that people love. It started over 35 years ago with the invention of the Resmed CPAP. Today, we are unveiling our new unified brand. It's a new look and so much more.

@BardSuperior Hi Jonathan, thank you for reaching out. Resmed products are sold through authorized medical equipment suppliers who set their own prices. Your medical equipment supplier will provide you with specific details on their current pricing for the product(s) you're interested in.

.@Resmed not selling the battery packs used to power your machines and making me go through medical provider for a spare battery unit that is sold at $399... is ABSOLUTELY LUDICROUS! First off, why is this battery $400!!??!! I think I found another reason to lose weight.

@web_glasgow We are sorry about the inconvenience. Many of Resmed’s products, such as CPAP masks and cushions are designed for direct patient use and not suitable for resale. Please visit a Resmed supplier near you to receive assistance with mask selection to ensure a great fit.

@Resmed I’m really not happy with your UK no return policy if the product is opened. How can u know if something fits you are not if you’re not able to open it ? I bought a new mask for my air sense 10 to find out it’s not the right size. It’s not fit for purpose.

@benmcdermott4 Hi Ben, thanks for getting back to us. We must advise that you to reach out to your medical equipment supplier. They are responsible for supplies, replacement, billing, etc. and will be best placed to solve your issue.

@Resmed I have SEVERAL times and I get the go around.

@Resmed and @SanfordHealth are giving me the go around. Someone own up and get this fixed....

@benmcdermott4 Hi Ben! If you are having issues with the patient portal or need help with your supplier, please call us at 1-844-371-8195 and one of our agents will assist you or message the supplier on your behalf.

@Resmed Yes, but neither is willing to get myresupply.resmed.com working. Own up to it!

@cannarelief420 We are sorry to hear about your experience with the app update. Please contact our technical support team by email at MyAirSupport@Resmed.com. You can also access your data on the MyAir website: myair.resmed.com

@Resmed why would you do an app update that can only be used by the latest phone operating system? Do you think everyone has it? Do you expect people to buy new phones just to sync with updates? People should buy a different type of CPAP. Resmed doesn’t care about their customers

Resmed delivers strong Q3 FY26 results. YoY: 8% constant currency revenue growth to $1.4B 290 bps non-GAAP gross margin expansion to 62.8% 21% growth in non-GAAP EPS to $2.86 Fueled by strong demand and the drive of Resmedians globally Learn more: link.resmed.com/4ekXUHY

@PFloyd We are sorry to hear your data submission issues haven't been resolved. Our team at MyAirSupport@Resmed.com is best equipped to troubleshoot any app issues. You may also request assistance from your medical equipment supplier.

@Resmed Hard to believe your myAir support team is inept, but my experiences the past few days seems to show that's the case. myAir app does not show correct data in 'Timeline' (timestamps and events are WAY off). SD card data is accurate. Who else can I reach out to?

@MengoYee Thank you for sharing your experience with us. Please email our clinical team for assistance at EAClinicalteam@resmed.com.au

@resmed Malaysia Careful with this company. They sell cpap machines to help with sleep apnea. They offer a sleep test worth Rm250 They don't tell you BUT if it fails on 1 try you have to pay another RM150. I paid 250, machine stopped and that's it. 250 poorer and no results

@Anxious4Lyfe Thank you for bringing this to our attention. Please email myairsupport@resmed.com from the email associated with your account to report the issue so that your case can be added to the impacted users list.

@Resmed @ResMedMick Hiya! Is there some sort of system issue behind the scenes causing this glitch? I’m being told my streak is about to end and I’m out of freezes when I never missed a night. Others too: reddit.com/r/CPAP/s/qF7L7…

@hash_jag412 Hi, thank you for reaching out. If you're using the myAir app, it comes with 4 freezes each month. This means that if you aren't able to complete more than 4 hours of therapy in a night, you can use a freeze day so that your streak will remain unbroken.

@TonyCerise Hi Tony. If your current Resmed supplier is unable to assist with this, please have a look at our list of suppliers in your area here: Resmed.com/en-us/sleep-ap… to get assistance.

@Resmed Been trying for years now.

Resmed delivers strong FY2026 Q2 results. YoY: ✔️ 9% constant currency revenue growth to $1.4B ✔️ 310 bps non-GAAP gross margin expansion to 62.3% ✔️ 16% growth in non-GAAP EPS to $2.81 👉Driven by strong demand and the dedication of Resmedians worldwide: link.resmed.com/4aiyEiZ

@BobFile Hi Bob, please reach out to SleepPlay for further assistance. They will be able to look at the machine for you, and hopefully supply you with a loan unit in the meantime. You can find your nearest authorized seller here: resmed.com/en-us/products…

@Resmed Resmed product but Resmed takes no responsibility with the patient. Got it. Thank you for no help with an urgent situation.

@Resmed Purchased a ResMed AirCurve VAuto from SleepPlay that now has a loud motor failure and is unusable. Trying to get warranty support but need urgent resolution due to medical necessity.

@TonyCerise Hi Tony, we're sorry to hear that. Please reach out to your doctor or medical equipment provider. They may be able to suggest alternate solutions, such as a potential option of using an SD memory card that your Physician can use to get the data updated to myAir.

@Resmed Dear @resmedmick I live in an area with no cellular reception. To use myair I have to take my machine into town and plug it in. Why can't it work over wifi. So frustrating.

@YohanceTrice Thank you for providing the information. We have escalated it to the customer service department.

@Resmed Yohance Trice at Hydeparkbooklover5311@gmail.com

@Resmed This is what I meant when mentioned your limited customer service hours Consumer support: Monday–Friday 6am–3pm PT Healthcare professional support:Monday–Friday 5:30am–5pm PT A friendly reminder, this contact info is for people in the United States & Canada only.

@pollyottis Hi! We are sorry to hear that! Please reach out to your medical equipment provider so they can fix the issues for you.

@Resmed my Airsense 10 for Her has suddenly started recording hours used incorrectly. I'm hoping other features are not also broken? Help!

@YohanceTrice Hi Yohance. We are unable to look into this without a case number or an email address associated with your account. You can DM us this information, and we're happy to investigate it for you. You can also call us directly at the number previously provided.

@Resmed ResMed it has been over a week since you promised a response. Part of using a product is not just how well it works but also user experience. Failing to respond in a timely manner and brushing us off does not create a pleasant user experience .

@Resmed Your customer service is bad. In 2026 you have limited customer service hours. A phone number that goes unanswered . Ghosting us and failing to respond when we contacted you. Passing the buck and refusing to take responsbilty for your apps bugs

We’re proud to be named one of Atlantic Canada’s @top_employers for 2026. This recognition highlights organizations creating exceptional workplaces across the region, with a focus on employee support, development, and community impact. Learn more: link.resmed.com/3NWP5cy