Response||Helpdesk

132 posts

Response||Helpdesk

Response||Helpdesk

@Response92531

https://t.co/M58z8Eilq6

Katılım Mart 2026
0 Takip Edilen4 Takipçiler
Response||Helpdesk
Response||Helpdesk@Response92531·
Hello, its unfortunate for the challenge encountered. We would like to closely look at the concern raised.Kindly share your for assistance; •Full name •WhatsApp number •Email Address
Rhona Thomson@mamat38

@sainsburys I've tried clicking on the link but it doesnt seem to be working ??

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Response||Helpdesk
Response||Helpdesk@Response92531·
Hi there. Thank you for bringing this to our attention, My name is Matthew I'll be happy to assist Please follow us so we can send you a direct message and assist you promptly.
J@lonew0lfmode

@sainsburys Hi, nobody got back to me in regards to my short date query last week. This week, once again no notification that items are short dated on my email. Here they are. Are your pickers purposely selecting the shortest dates?

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Response||Helpdesk
Response||Helpdesk@Response92531·
Hi there. Thank you for bringing this to our attention, My name is Matthew I'll be happy to assist Please follow us so we can send you a direct message and assist you promptly.
J@lonew0lfmode

@sainsburys Done. I'm also waiting for a refund on an item from last week too.

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Response||Helpdesk
Response||Helpdesk@Response92531·
Thank you for reaching out. We’d love to take a closer look into this for you. Could you please follow back and drop us a DM with all the relevant information? We'll investigate this promptly.
nk kai@kaileslie85

@UberEats @sainsburys disgusting places carrying bugs in food and nerve to not apologise offer money back for lettuce only Be raising this further

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Response||Helpdesk@Response92531·
Hi there. Thank you for bringing this to our attention, My name is Matthew I'll be happy to assist Please follow us so we can send you a direct message and assist you promptly.
Gordon Woods@sjoh0050

@sainsburys another broken egg!

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Response||Helpdesk retweetledi
Subject M
Subject M@allegedlymel_·
We get a @sainsburys delivery every Saturday morning and it’s the highlight of my sons day 😆 He loves helping me put everything in the fridge and the pantry and the delivery drivers are always so patient with him while he “helps” and chat to him 🥹
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Response||Helpdesk@Response92531·
Hi there. Thank you for bringing this to our attention, My name is Matthew I'll be happy to assist Please follow us so we can send you a direct message and assist you promptly.
Subject M@allegedlymel_

We get a @sainsburys delivery every Saturday morning and it’s the highlight of my sons day 😆 He loves helping me put everything in the fridge and the pantry and the delivery drivers are always so patient with him while he “helps” and chat to him 🥹

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Response||Helpdesk retweetledi
James Grundy
James Grundy@GrundyTwo·
@sainsburys according to the receipt, this isn’t what was substituted (the light Philadelphia - I was expecting two of the Protein variety). Can you refund me the wrong one please?
James Grundy tweet media
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Response||Helpdesk
Response||Helpdesk@Response92531·
Hi there. Thank you for bringing this to our attention, My name is Matthew I'll be happy to assist Please follow us so we can send you a direct message and assist you promptly.
James Grundy@GrundyTwo

@sainsburys according to the receipt, this isn’t what was substituted (the light Philadelphia - I was expecting two of the Protein variety). Can you refund me the wrong one please?

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Response||Helpdesk
Response||Helpdesk@Response92531·
Hi there. Thank you for bringing this to our attention, My name is Matthew I'll be happy to assist Please follow us so we can send you a direct message and assist you promptly.
Rhona Thomson@mamat38

@sainsburys Hi! I bought some Chicken breasts from your Prestwick, South Ayrshire branch recently. Pack is dated 21st March. Went to use them this evening for dinner and they are far from fresh. To say I am disappointed is an understatement as this is not the first time. 😮‍💨

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Response||Helpdesk
Response||Helpdesk@Response92531·
Hi there. Thank you for bringing this to our attention, My name is Matthew I'll be happy to assist Please follow us so we can send you a direct message and assist you promptly.
popart@PopArt28

@sainsburys do you check your DM’s?

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Response||Helpdesk
Response||Helpdesk@Response92531·
Hi there. Thank you for bringing this to our attention, My name is Matthew I'll be happy to assist Please follow us so we can send you a direct message and assist you promptly.
Phillipa P@Phillipa1965

@sainsburys I’ve sent you a dm re my very disappointing delivery today

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Response||Helpdesk
Response||Helpdesk@Response92531·
Hi there. Thank you for bringing this to our attention, My name is Matthew I'll be happy to assist Please follow us so we can send you a direct message and assist you promptly.
jaimz@jaimz33

@sainsburys dm

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Response||Helpdesk@Response92531·
Hi there. Thank you for bringing this to our attention, My name is Matthew I'll be happy to assist Please follow us so we can send you a direct message and assist you promptly.
Jen@_Jenmil

@sainsburys can you reply to my DM please?

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Response||Helpdesk
Response||Helpdesk@Response92531·
@LewisChrissy Hi there. Thank you for bringing this to our attention, My name is Matthew I'll be happy to assist Please follow us so we can send you a direct message and assist you promptly.
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Response||Helpdesk
Response||Helpdesk@Response92531·
@RachelNDouglas Hi there. Thank you for bringing this to our attention, My name is Matthew I'll be happy to assist Please follow us so we can send you a direct message and assist you promptly.
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Heidi
Heidi@RachelNDouglas·
@sainsburys your female toilets in the Sydenham store are beyond disgusting tonight. They should be closed down on health and safety grounds. I have complained to staff before that they are bad but tonight is the worst I have seen them. You are selling food - please sort it.
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Response||Helpdesk@Response92531·
@stevenbone71 Thank you for reaching out. Please follow back so we can send you a DM. We will need the following details: -Full Names -Email address -Reachable Whatsapp phone number Regards —Annalie Customer Care
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Steven
Steven@stevenbone71·
@sainsburys @nectar while your customer service people are great and are trying to be helpful, your tech is awful, really cant believe how difficult it has been to change an email on both accounts. Not a great customer experience for something so simple.
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Response||Helpdesk
Response||Helpdesk@Response92531·
@s_seadog Thank you for reaching out. Please follow back so we can send you a DM. We will need the following details: -Full Names -Email address -Reachable Whatsapp phone number Regards —Annalie Customer Care
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Salty Seadog
Salty Seadog@s_seadog·
@sainsburys good evening guys. I could not scan my nectar card to the meal deal that i bought today. Tried about 8 different times but would not go fru on the machine/til i was using. Can you help at all?
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Response||Helpdesk
Response||Helpdesk@Response92531·
@Miss_Peg Thank you for reaching out. Please follow back so we can send you a DM. We will need the following details: -Full Names -Email address -Reachable Whatsapp phone number Regards —Annalie Customer Care
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Pegs
Pegs@Miss_Peg·
When you open your @sainsburys nectar card it has an offer for cocoa pops cereal. But then the app decides to refresh and you don’t get anything 🙃🙃🙃 What a con.
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Response||Helpdesk
Response||Helpdesk@Response92531·
@ShotBySage_ Thank you for reaching out. Please follow back so we can send you a DM. We will need the following details: -Full Names -Email address -Reachable Whatsapp phone number Regards —Annalie Customer Care
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