Response Team Premierinn

@premierinn I think it is important to recognise excellent service when you find it. Too often we just hear about poor service.

@premierinn I have been in touch with your complaints department and would like to escalate my complaint further. Please advise

@MrsWillis20 @_PremierInnpage @premierinn Please send us your email address and a reachable phone number we can call you and assist

@_PremierInnpage You crack me up #scammers @premierinn

@premierinn - please confirm that booking BLF6181009 is a twin room - many thanks 🙏

Apparently if you amend a booking with #PremierInn to an alternative date, and you see this: ‘You have changed your booking from 2025-12-31 for 2 nights to 2026-04-04 for 2 nights’ It does NOT mean your booking has been changed! 🤷‍♂️

@premierinn what a joke, booked into Premier inn Beverley, on early check in and can’t get in. told it’s only early if people come out of their room. how can you offer something that you can’t give. not happy

@premierinn good afternoon, my mum complained at her hotel this morning and feels she was fobbed off by the reception. What is the email to complain to under your good night guarantee please. Many thanks.

@claire_punt @premierinn Please send us a message with your email address and a reachable number we can call and assist

@premierinn Absolutely fantastic customer service from your Southwark Tate Modern hotel Booking reference BBD7911187 Leaky Bath. Chris was excellent then in the am Giselda & Andreia followed up moving our room as 2 nights plus comp breakfast. Very impressed 👍👏👏

Please inbox your reachable phone number we can call and assist

@MattHuddyHudson Hello there, thank you for bringing this to our attention. We kindly request that you reach out to us via direct message so that we may provide further assistance with this matter.

@717gilmartin Hello there, thank you for bringing this to our attention. We kindly request that you reach out to us via direct message so that we may provide further assistance with this matter.

@ClareEGabriel3 Hello there, thank you for bringing this to our attention. We kindly request that you reach out to us via direct message so that we may provide further assistance with this matter.

@07aerograd @SimonCalder This is exactly why I stay with @premierinn no one else

@SPAVOROTTI call or send a message on WhatsApp +447888387980

@csandriss please give us a call or send us a message on WhatsApp +447888387980

@DottyLFC123 please check inbox

I’ve stayed in about 7 @PremierInns_UK in the last month and they are all really going down hill. Staff grumpy, food and drink always out of stock. Everything is too much effort for everyone. Someone needs to get this chain back on track. #premierInn

@premierinn could I place a request on a booking? Contacting the hotel appears impossible.

@Dan3074 @premierinn Call us on WhatsApp +447782206886

@premierinn What does a customer have to do, to have a basic service need met?

@premierinn Your system of having to request a room service on a daily basis is terrible. I am currently staying in Blackfriars and we requested a room service which never happened. Why can’t you express your wish to have the room serviced when you check in?

@Stevenorient call us on +447782206886

@Foxy05 please call us on +44778226886