Richard Kay

@FlyAirNZ would love to give you money to upgrade my flights to business class but it keeps giving and error when the payment tries to happen!!

@FlyAirNZ $900 return to fly from Wellington to Dunedin for Christmas. How is that even possible???

@actparty @dbseymour I was charged just under 20k to add a wall and a cooker to an already consent property by the Upper Hutt Council (fees). This is total madness and shameful. One of the many reasons things can’t get done.

@Aramex how do I get my parcel delivered to my house? It’s infuriating. The parcel has sat in Wellington NZ longer than it took to get from the US.

@neatmeetings your neat pads are basically unusable at present due to some software bug! What are you doing about it and if you can’t fix it, where can I return 200+ devices for a full refund. This is ridiculous.

@RichardKayNZ Sorry for the delay! Please provide your order number and we will look into this.

@Allbirds ordered a pair of shoes but they never arrived because NZ Post said they were damaged in transit and won’t be delivered! What do I do? I’ve emailed your support but heard nothing.

@Allbirds AB23657NZ is seems really strange that the package was ‘destroyed’ in transit.

@nzpost Done

@RichardKayNZ Kia Ora Richard, I'm sorry to see this. Please can you send us a direct message with the tracking number and delivery address so that we can take a look for you. ^Mel

@nzpost could you make any harder to find a lost parcel? Courier didn’t leave a card so I have no idea where the parcel is and it’s impossible to engage with your help centre.

@Spotify I’ve been a paid subscriber for many years but ads are popping up all over the place! What gives?

@readingeggs my mother in law has been falsely charged by your company and can’t get a straight answer. Who can I talk to please?

@2degreesmobile I’d like to purchase Hyperfibre but I’ll need 3 of the mesh routers (larger home) but you only offer 1. How do I get more? Thanks!

@planet Hey planet! We’re keen to chat here at DOC. We’ve filled out your contact form a few times but have heard nothing.

@michaelnicollsx @SpaceXStarlink @Starlink When can we get these in New Zealand?

@Starlink Mini with integrated WiFi (puppy not included). Ramping production and will be available in international markets soon.

@BradSmi I’m the CIO for the Department of Conservation New Zealand. I’d love to talk to someone to make this happen here in NZ.

To fully understand an ecosystem, you have to listen to it. Researchers from the Humboldt Institute have been collecting sounds from the Amazon Rainforest since 1992, and with the help of #AI, they can analyze decades of recordings, providing an unprecedented audiovisual glimpse into the rainforest’s health and the host of species that call it home. Listen here! unlocked.microsoft.com/bioacoustics/

@zscaler why can’t we have multiple different caution pages for websites? It seems we can only have one??

@dwdowns I’m doing it as much as I can

Watch more TV. That's how we help.

@Garmin Thanks for your reply. Will DM you.

@RichardKayNZ 1/ Let's try a reset! To do that, connect it to power like you were going to charge it, then press and hold the light/power button for 20 full seconds. Typically, that'll bring it back to life. If that doesn't do the trick, please send a DM with your fenix's serial number or

@Garmin my trusty Fenix 6X suddenly died on me, won’t even charge! Wasn’t knocked or put at any risk. Just looked at my watch and it was dead. Any ideas?