RingGo

@SubToMyYoutube9 Hi, thanks for contacting us and appreciate you reaching out. Please can you email support@ringgo.co.uk for us to investigate further

how many times do i need to close the @RingGo_parking before it stops appears on my lock screen? I finished parking hours ago!

@Emilyj251288 Hi, thanks for contacting us and appreciate you reaching out. Please can you email support@ringgo.co.uk for us to investigate further.

@RingGo_parking please can you message me, i had an issue yesterday whilst parking at warwick parkway, thank you

@coleyrich1 @jshield1988 @Edinburgh_CC support@ringgo.co.uk is the customer care email address. yk

@RingGo_parking @jshield1988 @Edinburgh_CC Can you send me an email address to send you my details please. I can’t pm you for some reason. This is my 3rd attempt at trying to get this sorted. I won’t stop chasing you if you think I’ll get bored. I’m disabled with a lot of free time. I won’t let this drop

@RingGo_parking can you explain why my motability car is in @Edinburgh_CC pound when parking was paid till 4am this morning. I am a disabled traveler who had 2 autistic boys with me? The keys to my house are in my car. I don’t know what to do?

@coleyrich1 @jshield1988 @Edinburgh_CC We would like to look into this further for you, can you directly message us with the following information: Mobile number, Email address, Vehicle Registration Number & details of your enquiry. YK

@jshield1988 @RingGo_parking @Edinburgh_CC No. I never got any notification! Nothing. The car was gone when I returned to get it! The parking attendant told me there was no parking zone with that number, but the txt didn’t say that 🙅‍♀️

@lemarksmith @MarstonGroupUK @BhamCityCouncil We would like to look into this further for you, can you directly message us with the following information: Mobile number, Email address, Vehicle Registration Number & details of your enquiry. YK

For the 2nd time, I've picked up a parking penalty charge in #Birmingham issued by subcontractors @MarstonGroupUK on behalf of @BhamCityCouncil. All is as good as I'd paid by @RingGo_parking, but it seems odd that the systems aren't talking, resulting in extra admin for all.

@judetx We would like to look into this further for you, can you directly message us with the following information: Mobile number, Email address, Vehicle Registration Number & details of your enquiry. Yk

@SCOTTISH_28 0203 046 0010. Alternatively use cash to pay for your parking until this issue has been resolved. Please accept our apologies for any inconvenience this may have caused.

@RingGo_parking cant do a days work coz ringgo app is down, phonelines are down is today free at 60478?

@SCOTTISH_28 Thank you for contacting us. We're sorry to hear that you're having trouble using the RingGo service. This issue has been reported to our Support Team and they are working on this as a matter of urgency. We would advise that you keep trying or call our automated payment line

@Cranky84 Chris can you Dm me your registration and I will update that for you now. Kerry Ringgo

@RingGo_parking hello. I've just paid to park but your app doesn't recognise my private number plate (it comes up with an old car) so I've had to use the cars original plate. Will this be ok?

@sarahloubrook keep trying or call our automated payment line 0203 046 0010 please add the location number slowly. Alternatively use cash to pay for your parking until this issue has been resolved. Please accept our apologies for any inconvenience this may have caused.

@RingGo_parking app, website and phone system not working in Milton Keynes so can’t use staff permit. Have paid for 2hrs normal parking at machine (no more hours as price for non-staff is ridiculous) but no receipt or proof of purchase given. Will retry app shortly for xtra time

@sarahloubrook Thank you for contacting us. We're sorry to hear that you're having trouble using the RingGo service. The issue is intermittent so please keep trying.  This issue has been reported to our Support Team and they are working on this as a matter of urgency. We would advise that you.

@DadOfTheDude1 We would like to look into this further for you, can you directly message us with the following information: Mobile number, Email address, Vehicle Registration Number & details of your enquiry. Yk

@JosephHeskin @TfL @IslingtonBC You accepted the request We would like to look into this further for you, can you directly message us with the following information: Mobile number, Email address, Vehicle Registration Number & details of your enquiry. Yk

@victischler You accepted the request We would like to look into this further for you, can you directly message us with the following information: Mobile number, Email address, Vehicle Registration Number & details of your enquiry. Yk

@RingGo_parking how can I add a visitor to my permit e.g. for a 1 hour visit? It used to be easy on the app, now it isn’t. I called pay to park line twice and couldn’t get through to anyone.

@micklock39804 We would like to look into this further for you, can you directly message us with the following information: Mobile number, Email address, Vehicle Registration Number & details of your enquiry. Yk

Having been a customer for many years, I won't be using @RingGo_parking again I paid £2.50 on Ringo and then paid for a parking extension for £3 that would have covered me for 12 hours via the car park's machine, but Ringo gave me 2 minutes :( And now I've received a £100 fine.

@PaulCBeattie We would like to look into this further for you, can you directly message us with the following information: Mobile number, Email address and Vehicle Registration Number. Yk

@RingGo_parking hi, I forgot to pay at 2017 yesterday. How can I pay retrospectively?

@PeterSmith1964 @ronnieClarke69 @Merton_Council Thank you for contacting us. We do apologise, we were experiencing intermittent issues, however, we can confirm that this has now been resolved. We can also confirm that the operators have been made aware of what happened during this time, if you were issued a fine in the interim

@ronnieClarke69 @RingGo_parking @Merton_Council Seems to be a nationwide problem - same in Birmingham

@RingGo_parking Your app is down ... Standing with ten people using the app it's not working, and now the parking machine is out of service car park 17303 And the @Merton_Council traffic wardens are all spying on people hoping to write lots of tickets

@WortherWorthers @FastLuge Thank you for contacting us. We do apologise, we were experiencing intermittent issues, however, we can confirm that this has now been resolved. We can also confirm that the operators have been made aware of what happened during this time, if you were issued a fine in the interim

@FastLuge @RingGo_parking Same. Tried everything. Currently trying to log onto their website, but that's not letting me in either.

@RingGo_parking your app is not working. Website not working. Phone number not working. Trying to pay for parking, and not being able to. And to make matters that little bit worse it is raining and the traffic wardens are circling!

@connorjewiss @Josh__Hardman Thank you for contacting us. We do apologise, we were experiencing intermittent issues, however, we can confirm that this has now been resolved. We can also confirm that the operators have been made aware of what happened during this time, if you were issued a fine in the interim

@Josh__Hardman @RingGo_parking might explain it

Why is it so difficult to do something as simple as paying for parking with the awful @RingGo_parking app

@rowsheeeeeen Thank you for contacting us. We do apologise, we were experiencing intermittent issues, however, we can confirm that this has now been resolved. We can also confirm that the operators have been made aware of what happened during this time, if you were issued a fine in the interim