Ritu Raizada

Every consumer has the Right to be Informed—clear details and legal disclosures help you make safe and informed choices, especially while shopping online. If you notice such listings, contact the National Consumer Helpline at 1915 or 8800001915. #ConsumerRights #RightToBeInformed #SmartConsumer #JagoGrahakJago

Hi @AmazonHelp I bought a hearing aid a few mins back and tried in so many ways to add a one-year extended warranty from Onesitego for ₹299 but it just didn’t get through. Can your team pls help? Currently the hearing aid offers only one-year warranty. Sharing details in a DM.

@UberIN_Support I haven’t got a resolution for this so far.

We understand how unsettling this situation must be for you, Ritu. Please know that your safety is of utmost importance to us, and our safety team is actively investigating your concern with the highest priority. We appreciate your patience during this interim period and will update you as soon as possible.

@UberIN_Support I finished a rental ride in less than an hour and paid in cash to the driver Raj but your app says it was a canceled one and is asking me to cough up a penalty instead .. what is this even supposed to mean? Shari bff payment receipt in DM.

@UberIN_Support Responded in a DM.

@RituRaizada Hello there, we'd be glad to take a look at this for you. Please share your registered phone number and email ID associated with your Uber account. We'll follow up with you soon. twitter.com/messages/compo…

@UberIN_Support Still waiting for a resolution @UberIN_Support

@RituRaizada Hey there, we apologize that your experience fell short of our standards. To help us investigate, please share your trip details date and time via DM. twitter.com/messages/compo…

@UberIN_Support Sent a DM

@UC_Assist I have paid fines for cancelling InstaMaid services because of my mother’s sudden death. Are you guys serious? OR human? #ridiculous #CustomerExperience @UC_Assist

@UC_Assist @UC_Assist I have paid fines for cancelling InstaMaid services because of my mother’s sudden death. Are you guys serious? OR human? #ridiculous #CustomerExperience

Hi Ritu, We’re really sorry to hear about your experience and understand how unfair this must feel, especially given the situation you mentioned. Please be assured that we’ve escalated your concern on priority, and our team will call you shortly to review this and assist you further.

Hey @UC_Assist Care to explain if your InstaMaid professional cancels my booking a few hours before it starts, I don’t get compensated for the inconvenience but if I do so 9 hours beforehand due2 a medical emergency, why should I cough up a penalty? Didn’t I give enough time?

@UberIN_Support Replied.

@RituRaizada Hi Ritu, this is extremely concerning to see, and we’d like to look into this. Could you please share the email address and phone number associated with your Uber account, along with any other trip details via DM, so we can investigate? twitter.com/messages/compo…

Hi @UberIN_Support @Uber_India I booked a parcel delivery through Uber but the driver was not the one showing in your app. I’m being penalised for refusing to handover the package to a wrong person. I can’t cancel at my end, too. WHY?!

@AmazonHelp @amazonIN Sent screenshots of the order ID and the other details.

@RituRaizada @amazonIN @RituRaizada We are sorry for the missing product. We would like to escalate this on your behalf. Please reach out to us via DM through the 'Send us a Private Message' option below, without sharing your order or account specifics, and we'll do our best to assist you. -Sushma twitter.com/messages/compo…

Hi @amazonIN @AmazonHelp I ordered 3 items through Amazon Fresh but only two were delivered. The driver is refusing to acknowledge it and was asking for my personal number to coordinate. I refused but he’s not giving me a valid reason why the prepaid 3rd item is missing.

@amazonIN @AmazonHelp I can’t seem to understand why you have to hire incompetent delivery boys and make us customers pay annual fees to pay their salaries? My package shows delivered but it’s not reached me. Your customer support team is automated so they are not really helping!

@1mgOfficial I have responded. Hope you act FAST on it.

@RituRaizada @RituRaizada Please share your order details via DM so that we can look into this on priority and make things right for you. ^Pooja 2/2 twitter.com/messages/compo…

Dear @1mgOfficial What’s the point of asking customers to upload prescriptions & STILL get calls from your doctors repeatedly to approve medicines? If I ask Y signed and stamped prescriptions from AIIMS docs R being questioned, they cancel my order/hang up. #CustomerExperience

Soak your feet in hydrogen peroxide for 10 minutes before bed and watch happens by morning 🦶

@gulbahaara @urbancompany_UC Sure. ✔️

@RituRaizada @urbancompany_UC Hi Ritu, we’re working on a story about quick commerce maids. Would you be open to speaking? This is for our podcast — open.spotify.com/show/0Jjpo2bfO… My DMs are open. Thanks!

It’s been 24 hours of waiting for an “Insta Maid” from a multi-service pack paid for in advance & neither the professional arrived nor did customer support ever “support” me because, it’s AI managed. Before I hire a lawyer then delete ur app, @urbancompany_UC tell me what wot2do.