Rob Kendall

@tastecard I cancelled my membership on 16 Sep and took a confirmation screenshot. My monthly payments are still being taken. I can find no contact details on your website. Please advise.

For any Guardian readers, there’s an extended feature in today’s weekend magazine by the wonderfully talented and engaging @whatsamadder about having conversations after lockdown, in which I make various appearances.

5 Ways to Feel Happier in Tough Times | Psychology Today psychologytoday.com/blog/blamestor…

@BankofScotland Been locked out of my business a/c for a month now due to token & card reader issues. Still not resolved in spite of raising a complaint. What do I do now?

@RobACareerPsych @GeoffLloyd @bbc5live Brilliant Rob. Well done

@Driveroger @RevdRaindogs A typical day in the life of Philip Hawthorne. What a star ⭐️🙏🏻

@GWRHelp I will contact prosecutions as you suggest. This was clearly exploitation of a 17 year-old. He was fined 3x his ticket price & his return ticket confiscated because his railcard had expired. Shocking

@Rob_Kendall If you'd like this to be looked into please email the prosecutions team. - Celia

@GWRHelp My 17 year-old was fined £70 for out-of-date railcard today, humiliated by train guard & return ticket was taken away so he can’t get home. What the heck?????

@wjlucas Thanks again!

@Rob_Kendall If no joy escalate via info@RailOmbudsman.org

@wjlucas That’s very helpful to know - thank you

@Rob_Kendall That is what they are like. Could have bought new railcard online for instant delivery to railcard app but some conductors prefer confrontation & commission from excess fares. Email full info inc photo of all tics n receipts to gwrfeedback@gwr.com to complain

@GWRHelp I’d like to why my son’s return ticket for Sunday was confiscated. He could have bought a new railcard by the time he came home. This is wholly unreasonable

@Rob_Kendall The fine would have been given by our revenue team. If the railcard was out of date the ticket would of been invalid. You can find our revenue protection policy here gwr.com/plan-journey/t… - Celia

@GWRHelp I don’t need a prosecution. I need some customer service & to find out how come this happened

@Rob_Kendall Hi Rob, we don't handle prosecution here. Please email gwr.prosecutions@gwr.com to make a formal complaint. - Celia

How to Deal With Feelings of Anger and Anxiety | Psychology Today psychologytoday.com/blog/blamestor…

@RevdRaindogs 😂😂😂😂

Jacob Rees-Mogg on Radio 4 news: ‘Boris is a man of high principles ...’ where to start ...

The Restaurant That Makes Mistakes. Devastating, humbling, inspiring. This is what the telly should be all about inews.co.uk/culture/televi…

Marketing for Consultants Study (2019) | Consulting Success - do check out this new report consultingsuccess.com/marketing-for-…

“Why Am I Always Like This?” thriveglobal.com/stories/why-am…

Listen to Heart Radio tonight for my interview on having those tricky conversations with your partner @thisisheart heart.co.uk/radio/ellie-an…

How To Win Consulting Business Through Honest Conversations with Rob Kendall: Podcast #75 consultingsuccess.com/how-to-win-con… via @ConsultingBuzz

@RobACareerPsych That’s terrific Rob