@SimonCalder Just tried to check in online with Tui (fly Saturday 14.45) to be told return flight cancelled so holiday cancelled. Unbelievable. They are working to attempt to resolve the problem.
@TUIUK Got advised to book flights home ourselves due to canary's isolation situation last week and tui would refund by agent.Then after booking and trying to claim back advised this isn't the case.Agent refused to check call recordings. Shocking service.Won't be booking again with tui
Huge thanks to @Ryanair getting us home from Lanzarote today before the isolation period started. Shame @TUIUK wasn't as helpful after booking a package holiday worth £1000+, when calling them yesterday desperate to get home! 👍✈️
hi @WilliamHill do you do refunds? long story short the fun stopped about an hour ago and many more £20 deposits later ive lost all savings and money for the kids food. cheers