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@Se_Railway what is your Delay & Repay policy if the time it takes to disembark a train and leave the station pushes you over a time threshold?

@SteveWhiteRail Come on, Steve. All well good planting shrubs, but if they flower late next year - depending of course on the length of the wait - will you be requesting 25%, 50% or 100% refunds from the company you bought them from? #charlatan

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@SteveWhiteRail Feel free to share my feedback with your drivers.

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@SteveWhiteRail If Carlsberg did train companies, it would be Southeastern. But again, Carlsberg is a very poor beer.

If Carlsberg did depot open days….

@Se_Railway @SteveWhiteRail Hope Steve managed to get home okay. I really do. I, on the other hand, still not been able to. Hope Steve’s bonus isn’t impacted by all the inevitable delay & repays tomorrow. That would make me really sad.

@Se_Railway @SteveWhiteRail Pretty clear where Steve’s priorities lie. Very keen to post about deliveries at the Ashford Depot and a refurbishment a footbridge at Chelsfield station. Less keen to talk about why the company he is responsible for runs a dreadful service. #leadership

@Se_Railway the communication at Abbey Wood consenting your cancelled trains is shameful. What on earth are you doing?

@SteveWhiteRail do you think the delays on your service are acceptable? How can you possibly justify your exorbitant prices when you are responsible for a company who delivers such mediocrity. Shame on you.

@Se_Railway Dartford. All the trains are cancelled, but for a long time displayed arrival -albeit delayed - times. Not customer service’s fault, but how the execs get away with charging the amounts they do for a subpar service is dreadful. Who can I escalate my complaint to?

@SDDS155297 Sorry to hear this, where are you travelling to? ^CC

@virginmedia over the last three weeks I’ve received the most shocking level of customer service I’ve ever experienced in my life. I’m chasing compensation for the time lost and stress caused throughout. Advise me on how to proceed.

@bestinvest is your site and app down?

@Citymapper - your app was appallingly inaccurate today. Cost me over two and a half hours. Not good enough at all.

@TfL - absolutely shocking service at Canada Water bus station. No staff. No communication. Bus drivers wouldn’t engage in conversation. Those who did had no idea either. 50 minutes waiting for a bus. Do better.

@LeShuttle_Help @LeShuttle All sorted now, thanks. Have a nice day.

@SDDS155297 @LeShuttle Good Morning, I am sorry to hear you are unable to see your booking on your account. Please can you DM us your booking reference number & email address so we can look into this for you? Speak soon ^Hannah

@LeShuttle - Hello! My booking isn't showing up on my account. Please can you help me resolve this issue?

@HMRCcustomers Nice. Thanks, Tom.

@SDDS155297 No problem. Providing you have overpaid, any overpaid tax will be refunded/set off once the employer operates the code in the next month. Tom

@HMRCcustomers - please can I have help with my tax code? You think I work two jobs and I've been taxed double the amount I usually do. Thanks.

@HMRCcustomers Thanks, Tom. And can you confirm I'll receive a rebate next month and not at the end of the tax year?

@SDDS155297 OK, so the 1234L code should be operated for the next time you're paid. Tom

@HMRCcustomers Hi Martin! I'm speaking to a colleague on the phone. I don't understand what you mean by ordering. I have two tax codes on my gov gateway. They are those listed above. One is assigned to my current (1234L), and the other previous (D0), employer.

@SDDS155297 Could you tell me if the ordering of the tax code is right on the account for you please? Martin

@HMRCcustomers My code seems to have changed since yesterday. The code I have on my April payslip is the one I previously stated. On the gov gateway it now lists the following: - 1234L - D0

@SDDS155297 Sorry you've been overtaxed because of that . Could you tell me what tax codes have been sent to the two employers we hold for you please? Martin