STAR

@JanSims91326454 @AXS_UK If you have exhausted all options with the ticket seller, please contact us via our dispute resolution service: star.org.uk/dispute-resolu… Thank you.

@AXS_UK keeping tickets safe, that’s a joke. Still no response fromAXS about the THEFT of my tickets that they took from my account and re sold. The online chat robot just keeps telling me to look for re sale tickets. @STARticketing

@afc_rc Hello, Rob. If we safely received a completed dispute form, you would have received an autoreply acknowledgement of receipt. Please complete the form at star.org.uk/dispute-resolu…

@STARticketing hi I raised a case a few weeks back but didn’t even get an auto response that it’s been acknowledged? Can you help

Thinking of buying last minute gig or festival tickets? Remember to #TakeFive Avoid links in unsolicited emails /social media posts and book tickets directly with official sellers who are members of @STARticketing

Buying event tickets? Scammers may text, email, DM or post on social media to advertise fake tickets. Always buy tickets from official sellers who are members of @STARticketing. We're here for you, 24/7 📞08 08 16 89 111 💻victimsupport.org.uk/live-chat @TakeFive #StopChallengeProtect

@travelguru123 @AXS_UK If you have exhausted all options with the ticket seller, please contact us via our dispute resolution service: star.org.uk/dispute-resolu… Thank you.

@FairTicketing @bennyutd1 @FanFairAlliance @CTSI_ADR “We aren’t talking about employees…” That’s clearly untrue as you referred to STAR’s CEO.

@FairTicketing @FanFairAlliance any idea how i complain to upper echelons of TicketmasterUK. Resold tickets via their exchange and they haven't paid me 3mths aft event! Stuck in endless circle of cut/paste responses and unresolved closed tickets. Their arrogance is unbelievable

@bennyutd1 @FanFairAlliance If you have completed a dispute form on our website then we will be handling this under our @CTSI_ADR approved dispute resolution procedure. We are a small and busy team. STAR is not ‘controlled’ by any one of its many members but has an elected board star.org.uk/about/star-cou…

@FanFairAlliance @FairTicketing @STARticketing Thank you for response, I have done so a couple weeks ago - no response.. from my research it seems Star is controlled by Ticketmaster? Not holding out much hope... these mega companies need to be held to account. Law unto themselves

Sharing images of tickets, booking confirmation or barcodes may enable others to replicate the ticket, use it themselves to gain entry, or create fake tickets ❌ Check out our safe ticket buying guide here: star.org.uk/buy_safe #bewareofwhatyoushare #LookfortheSTAR

Criminals target those looking for tickets with scams. Book tickets directly with official sellers who are members of @STARticketing, as anything else could be fraudulent. If you see an offer/price that look too good to be true ask yourself – could it be fake? #TakeFive

The excitement of a gig, festival or sporting event will disappear if you fall for ticketing fraud. Avoid links in unsolicited emails /social media posts and book tickets directly with official sellers who are members of @STARticketing #TakeFive

The excitement of a gig, festival or sporting event will disappear if you fall for ticketing fraud. Avoid links in unsolicited emails /social media posts and book tickets directly with official sellers who are members of @STARticketing #TakeFive

Sign up to your favourite venue, artist or official ticketing provider to receive new event dates and the latest news and offers. It’s a great way to make sure you’re buying your next #tickets from a legitimate ticket seller 🎫 #LookfortheSTAR #buytickets #buysafe

Criminals don’t care what type of music you’re into. They’ll pretend to be selling tickets to any kind of gig for their scams. Beware of anyone who only wants payment via bank transfer and book tickets directly with official sellers who are members of @STARticketing #TakeFive

Remember the Take Five advice to avoid ticket fraud: ⚠️ Avoid links in unsolicited emails /social media posts ⚠️ Use the secure payment method recommended by reputable retailers/auction sites ⚠️ Book tickets directly with official sellers who are members of @STARticketing

Criminals target those looking for tickets with scams. Book tickets directly with official sellers who are members of @STARticketing, as anything else could be fraudulent. If you see an offer/price that look too good to be true ask yourself – could it be fake? #TakeFive

@Richkendall1967 @TicketmasterCS @TicketmasterUK @Ticketmaster Hi, Richard. We received your dispute in December and responded to you on 26 January but didn't hear back from you. We will contact you again by email today.

@TicketmasterCS I am disgusted with the lack of customer service from @TicketmasterUK @TicketmasterCS @Ticketmaster I have spent nearly 2 years trying to get my £76 refund, despite sending you 26 emails. I have also raised a complaint with @STARticketing in December but not had a reply

@TicketmasterUK @TicketmasterCS Please could someone look at my ticket #13034372, thanks

@GrumpDonkey @BBCWatchdog @WhichUK @Gigantic If you have exhausted all options with the ticket seller, please contact us via our dispute resolution service: star.org.uk/dispute-resolu… Thank you.

@BBCWatchdog @WhichUK @STARticketing Can you help regarding @Gigantic tickets not refunding for cancelled events? Been lied to for 3 months straight by them

@STARticketing welcomes new members: theticketingbusiness.com/2022/04/22/sta… @TicketSwap @tixelofficial @crowdEngage @RoyalAlbertHall @ticketsolvers