@harryxhalle Omg do it for sure! I do it for my Daddy who I lost 18 months ago and I'll keep doing it forever and ever ❤️ xxx
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Sarah Louise Anderson
30 posts
@British_Airways Hi Siobhan yes I have. I will message. Thanks
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@Sanderz31_ Hi Sarah, we can't help with Customer Relations cases here, but we'd be happy to check the status for you. Do send us a DM with your case details and we'll see what we can advise. Siobhan twitter.com/messages/compo…
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@British_Airways as if I'm STILL waiting to hear back from you since January?!!!! Such a joke, what's the story????
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@British_Airways I filed an issue with you three weeks ago and still have had no follow up. How long do you take to get back to complaints/issues??
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@AerLingus SEVENTEEN DAYS and still no baggage. My bag is at terminal 2 Heathrow just waiting and your people are doing absolutely F all. HELP PLEASE!!!!
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@AerLingus I'm sorry I don't think you're listening. TWENTY DAYS. How much time do you possibly need??? Ye are disgusting. I'm sure if I had a blue tick beside my name it would be different though wouldn't it???? 🤔🤔🤔🤔
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@alicejessieemm1 @AerLingus Hi Alice, I keep getting the same over and over. What a shower they are!! USELESS
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@AerLingus @Sanderz31_ Can you reply to my DM that YOU asked me to begin.
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@AerLingus 19 days no baggage. Imagine. My bag is moving all over terminal 2 but not onto a plane? Make it make sense!!!
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@Sanderz31_ We do understand your situation, please be assured that our baggage service team will make every effort to resolve this matter as soon as possible. twitter.com/messages/compo…
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@AerLingus Ye are a joke shop. TWENTY DAYS. I've told you where it is!!!!
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@Sanderz31_ Hello, as per the latest update on your file, bag tracing is still ongoing. Please allow us some time for further updates. We will let you know as soon as we hear anything. twitter.com/messages/compo…
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Sarah Louise Anderson retweetledi
Continued disgraceful service from @AerLingus we are now day 17 without our luggage. Your call centre is absolutely useless. Haven’t spoken to a competent member of your staff in any department yet. Waiting for a call anytime that suits you…
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@AerLingus This from @British_Airways . The blame game is absolutely ridiculous between the two of you. DAY TWELVE OF NO BAGS. This is exhausting. The anxiety YOU have put on us is disgusting. SORT. IT. OUT
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@AerLingus Just spoke to @British_Airways who say they have one of our bags and the other is in some storage room??? Tags show they are together in T5C. We are being completely messed around. Please @AerLingus can you liaise and sort it???
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@Sanderz31_ Hi, we are following up with our ground-handling team we have also received your email and we have forwarded the details to our ground-handling team. Kindly allow us some time once we receive any updates you will be informed.
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Sarah Louise Anderson retweetledi
@AerLingus I did and was met with the most unhelpful person. SORT IT OUT. Interesting that yer story is compleeeetely different now to what I've been hearing for ELEVEN DAYS.... Absolute liars. Where exactly is an apology getting me?!
Aer Lingus@AerLingus
@Sanderz31_ Hello Sarah, we apologise for the delay with your bag. Please send us your baggage file reference number, name, bag tag number, email address and flight details so we can check for an update. twitter.com/messages/compo…
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@AerLingus @British_Airways My baggage that's been missing for 11 days!! @British_Airways have them at TERMINAL 5C in Heathrow and are waiting to hear from ye to get them onto a fight to SNN but ye are all sending me in circles and no one is helping!!
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@AerLingus @AerLingus @British_Airways have them at TERMINAL 5C. THEY ARE WAITING TO HEAR FROM YE!!!!
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@Sanderz31_ Hello Sarah, as per the latest update on your file, bag tracing is still ongoing. Please allow us some time for further updates. We will let you know as soon as we hear anything. twitter.com/messages/compo…
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