Sarah Beth Moylan

@dryrobe how can I contact customer support there is a mistake with my delivery address that I need to amend and can not make contact.

@WhatsApp__help_ can you help. Need to set up WhatsApp on old phone as smashed my screen. Keeps sending code to my smashed up phone. I can’t request a call like I seen online. No option apart from code.

Letters recently sent to TD's, Senators and councillors in response to acquisition and sales of our local hotels and holiday homes. #ourcommunity #conamara #aranislands #economicfuture #irishlanguage #irishculture #galway #coistefhorumchroichonamaraagusarainn #protectouramenities

@LookfantasticCS No one who has responded to my DM’s has been able to help or offering any answers, it could not be any more disappointed with the customer service supplied by @LookfantasticCS I will not be shopping with ye again

@SarahBethMoylan Good morning, Sarah. We are so sorry for your recent experience here. I can see we are currently discussing this with you via DM now. Please be assured a member of our team will be in touch with you as soon as possible.💗 -Paige x

@LookfantasticCS still waiting for an update on my parcel. Spent 250 euro and can’t get any helpful assistance. 7 different customer response individuals who have told me 7 different things. Can I escalate my complaint? This is ridiculous.

@LookfantasticCS Hello Vicky, I received an email that said LF is looking into it and are confident they will have a notification available in the next few days, my parcel was due July 30th it’s august 12th - I shouldn’t have to wait any more days

@SarahBethMoylan We apologise for any inconvenience caused Sarah! A member of the team has since responded to your DM. Please be assured that we will have this resolved as swiftly as possible💗-Vicky x

@LookfantasticCS I have been in touch through DMs since yesterday and can get no update on my delivery which was due to land July 30th. I spent 250 euro on products I need and I am@very disappointed at how difficult it is to get support. Can you please help

Check out this amazing short documentary about the Screeb Ambush youtu.be/cXP-yshjW0c #connemara #warofindependence #1921 #Ireland #cuckoolandproductions

@healy_world it’s insane how impossible it is to get a hold of support after spending over 1,000 euro with your company, how can I speak to someone about my order please?

@healy_world I have emailed support. There is a problem with my order and need assistance please

@DebenhamsIRE Thank you for replying. When was the no gift card decision enforced? My aunt has been touch with customer services since December 7th and this was not addressed. I will dm.

@SarahBethMoylan Hi Sarah, we are no longer accepting gift cards as a form of payment. The notice to use Gift Cards was sent to customers via email and also displayed on our online page. debenhams.com/content/latest…

@DebenhamsIRE very disappointed that my auntie contacted ye to use an expired gift card and she was fobbed off with an expired gift card can’t be reactivated line. It had#s been less than 5years and ye are obligated to honour the gift card

@DIDElectrical I have been emailing all morning to receive no reply. Also DM’d. DID put my very expensive laptop in the post and now it’s lost again. I paid for this laptop 3wks ago. I need someone to contact me to issue my refund ASAP please.

@DIDElectrical High volumes is no excuse for the ridiculous service I and many others have experienced.

@SarahBethMoylan Hi Sarah, I'm very sorry to hear you've been disappointed. We have received a very high volume of queries and are doing everything we can to get back to all as quickly as possible. Please send the details through by DM, we will find a solution for you. Thanks, Orla

@DIDElectrical not surprised to come on and see a litany of complaints regarding customer service. Literally impossible to get to talk to anyone. No replies to emails. Literally no support. Trying to support Irish business shouldn’t be this hard.

@DIDElectrical Have emailed,tweeted,called.no one can give me a straight answer on where my laptop is!Bought Oct 12th! Derek@Drogheda DID very helpful but you are leaving your staff out to dry with no support number people can call.

@KeithpBarry @DIDElectrical This tweet couldn’t resonate with me any more then it does! Horrendous service and no one who is accountable. Very off putting for those looking to support local Irish business

@RevolutApp Thank you. Have found it. Will chat now

@SarahBethMoylan Hello, Sarah! In order to contact our support team, open the app and go to profile -> question mark icon -> scroll down -> "Chat to us" -> type "live agent". You will be connected to one of our colleagues as soon as possible 👨‍🔧

@RevolutApp my card didn’t arrive and app won’t allow me to order new one and can’t even find chat in my app to type in live chat. Please help

“If your voice held no power, they wouldn’t try to silence you.” - unknown #MARCHMARCH