Shazz

65 posts

Shazz

Shazz

@Shazz2929

Psychology postgrad. Govnt Researcher. Black beauty🙅🏽‍♀️💁🏽‍♀️👑. Caribbean vibes✌🏾🇩🇲

England, United Kingdom Katılım Mart 2017
51 Takip Edilen2 Takipçiler
Shazz
Shazz@Shazz2929·
@PapaJohnsUK Well,it’s just taken 1.5 hours for my pizza to get to me.Freezing cold & no answer from the store on any of the 12 times I called to find out where my food was.I also had to pay for 2 sauces I don’t need to add an extra £1 to my bill to qualify for delivery& only 1 was included!
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Shazz
Shazz@Shazz2929·
@lastminute_com hi I’m trying to book a flight right now. Sadly I’ve been trying all afternoon - & your site keeps saying ‘sorry, small technical error’. This is very frustrating as it’s clearly not a ‘small’ issue as it keeps happening. Pls help! Asap pls.This is quite important
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Shazz
Shazz@Shazz2929·
@British_Airways Still no reply to this very early December message either…
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Shazz
Shazz@Shazz2929·
@British_Airways Hi. Yes, very late indeed - I couldn’t get through to anyone on the phone at all either; Really bad service currently. Anyway, yes I still need help pls - hop do I get a refund for my seat & use my Avios like I wanted to (but couldn’t because your system was down). Cheers.
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Karen Connell
Karen Connell@KarCo73·
@British_Airways when will you open your phone lines to customer calls? I have been trying since 2pm yesterday afternoon only to be told you cannot take any calls at all and to try again later
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Shazz
Shazz@Shazz2929·
@British_Airways … Still no reply from u guys. I need to change dates for my imminent flights. Your phone lines are awful & cut off EACH time I call, just like when I was trying to call in November. I’ve woken up early again to call & same issue. Pls help ASAP
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Shazz
Shazz@Shazz2929·
@British_Airways hi. I’m flying very shortly & want to change my flight dates today. Your Phone lines r still saying busy so pls call back & them cut off(!!), just like when I departed in November & couldn’t get through.. & I can’t simply change dates online. Pls contact me ASAP
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Shazz
Shazz@Shazz2929·
@British_Airways hi. I sent a message here yesterday & now I can’t find it.Anyway, still no reply to it from u guysI need to change dates for my imminent flights. Your phone lines are awful & cut off EACH time I call, just like when I was trying to call in November. Pls helpASAP
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Shazz
Shazz@Shazz2929·
@British_Airways hello. I’ve been messaging all week asking for help. Now all window seats on my flight seem to have gone because of tour awfully poor systems & lack of response. Can some one please reply! I’m flying in 2 days
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Shazz
Shazz@Shazz2929·
@British_Airways I sent a dm days ago & still haven’t had any reply.I’m travelling in a couple of days & need to speak to someone ASAP.I’ve tried the phone line again and no surprise it said you are busy so I should try again later-which I’ve been doing all week. Can some1 reply.
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Shazz
Shazz@Shazz2929·
@British_Airways @KarCo73 I keep being told the same - that you are busy & to call again later & then it simply cuts off…. So no a colleague won’t take our calls as you said above - the point is that our calls aren’t being taken. I’ve got a flight in a few days - how do I speak to someone?
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British Airways
British Airways@British_Airways·
@KarCo73 Hi Karen. We're sorry you're having problems getting through to us. Our call waiting times are much higher than normal, but a colleague will take your call so please bear with us. Is there anything that we can help you with? Liz
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Shazz
Shazz@Shazz2929·
@British_Airways you have really awful customer service at the moment. We can’t get through by phone at all… it’s been days; still your automated msg saying we’re busy pls call back. 😑😑
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Shazz
Shazz@Shazz2929·
@audibleuk really rubbish app recently - this used to be amazing(!) & now having massive issues w pausing in with locked screen, & now also issues rewinding a chapter back & forth (which my recent update hasn’t fixed) 😞😒😒
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Shazz
Shazz@Shazz2929·
@Ryanair hi. Is there a reason that when using the ‘fee free flight change’ offer, u are charging me (& several other customers from what I see online) fees for seats & luggage - which I’ve already paid for w my original flight? This is definitely not ‘fee free’ & seems a scam😑
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Shazz
Shazz@Shazz2929·
@lastminute_com are still advertising holidays but are not focused at all on contacting their UK customers about their LONG overdue refunds! It’s also impossible to contact you by phone so I guess you’re hoping customers will give up & not bother. A very dishonest organisation.
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Shazz
Shazz@Shazz2929·
@lastminute_com are you not actioning any refunds at all? You were due to pay a fine, missed the deadline & then just decided to not bother refunding customers? I’m still waiting for my refund for an August 2020 cancelled flight... 9 months later. Pls respond!
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Shazz
Shazz@Shazz2929·
@PetsatHome hiya. Can you tell me why your Ava puppy food for small beeeds isn’t available in the 15kg & only 2kg, which of course more expensive.. I’ve seen several others complain about this too but still no change... thanks
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Shazz
Shazz@Shazz2929·
@PorchPotty hi. Ermm so the replacement hose is just over £8 but shipping is double!? What’s this about?
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Superdrug Help
Superdrug Help@SuperdrugHelp·
@Shazz2929 Hi there, I am sorry about these items being out of stock for delivery and understand your disappointment. I would advise we will pass on your feedback, and any items out of stock in the warehouse will be marked 'Only available to Order & Collect'. Take care :) - Becca
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Shazz
Shazz@Shazz2929·
@superdrug I’ve just spent ages selecting items i need & yet again I get to the delivery page and absolutely NONE of the items are available for delivery(& only 1 of 13 avail. to collect in store). What is going on??😑This isn’t the first time either.Complete waste of my time 😓
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Shazz
Shazz@Shazz2929·
@SuperdrugHelp They were all sold out (not some) & not for the first time... it would b good if a ‘not available for delivery’ sign was on them before I spent ages deciding how many of each thing to add to my basket. It’s a waste of people’s time.
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Superdrug Help
Superdrug Help@SuperdrugHelp·
@Shazz2929 Hi there. I am very sorry that some of the items are not available for delivery, this would mean they are sold out in the warehouse and only stores that have stock left have these available. Thank you - Millie
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