Superdrug Help

We're unable to respond to tweets/DMs for customer help. If you need to speak to us, please use our webchat at superdrug.com/contact

@CitizenUddin @TfL @MagnaFooduk Thanks for getting in touch, please send us a message here - rb.gy/2prymq and we'll be able to help further.

New Broadway, Ealing W5 17.21 hrs. Every single night, @SuperdrugHelp delivery sits here for at least and hour before it can unload. It delays @tfl buses and places cyclists in danger. A @MagnaFooduk lorry was also illegally parked which was adding to the problems. My bus was delayed for 1 minute 24 seconds. All the traffic behind us was also delayed. Who's responsible for sorting this mess out?

@sophierhi13 Thanks for getting in touch, please send us a message here - rb.gy/2prymq and we'll be able to help further.

@SuperdrugHelp hello. Can you not checkout as guest anymore on your website? It's only letting me log in or make an account and I don't want to make an account?

@Dawngra70036416 Thanks for getting in touch, please send us a message here - rb.gy/2prymq and we'll be able to help further.

@SuperdrugHelp I’m trying to get on the chat. I still haven’t received my parcel and Evri saying it’s with Superdrug. First time ordering from your website, very disappointing.

@JenniSt19 @superdrug Thanks for getting in touch, please send us a message here - rb.gy/2prymq and we'll be able to help further.

@ejames500 @superdrug @SDrug_Northwich Thanks for getting in touch, please send us a message here - rb.gy/2prymq and we'll be able to help further.

I'm not impressed with @superdrug @SuperdrugHelp @SDrug_Northwich I won't be fobbed off!

@AmbieBambie94 Thanks for getting in touch, please send us a message here - rb.gy/2prymq and we'll be able to help further.

@SuperdrugHelp will you be stocking the Sabrina Carpenter Caramel perfume?

@fatimad123 Thanks for getting in touch, please send us a message here - rb.gy/2prymq and we'll be able to help further.

@SuperdrugHelp i had £5.77 worth of points and now i have lost £4.49 worth of points and now i 128 points. Where have they disappeared too

@ShilpiG02755579 Thanks for getting in touch, please send us a message here - rb.gy/2prymq and we'll be able to help further.

@SuperdrugHelp This is order number 10079191242 Email - shilpig1911@gmail.com I have received the order just now and open the package..it's missing the perfume . I dint not receive perfume in the box.It is very disappointing to receive my parcel without perfume

@LouMulholland Thanks for getting in touch, please send us a message here - rb.gy/2prymq and we'll be able to help further.

@SuperdrugHelp due to a delay in sending an item, can you advise how I cancel an order?

@NDK72 @superdrug Thanks for getting in touch, please send us a message here - rb.gy/2prymq and we'll be able to help further.

Lol @superdrug @SuperdrugHelp still can’t decide what picture to use in this offer. Two totally different scents, they did the same last year and sent out the middle bottle which disappointed a lot of people as the blue coloured one is 👌 superdrug.com/fragrance/perf…

@dimpIenamjoon Thanks for getting in touch, please send us a message here - rb.gy/2prymq and we'll be able to help further.

@heyitspoppymae Thanks for getting in touch, please send us a message here - rb.gy/2prymq and we'll be able to help further.

why is there no way to contact Evri??? ordered from Superdrug on Tuesday or Wednesday and paid for next day delivery to collect from a collection point in town and STILL haven't heard anything about when it will be delivered?????? @superdrughelp

@CamillaLatham30 Thanks for getting in touch, please send us a message here - rb.gy/2prymq and we'll be able to help further.

@carolinemaston @superdrug Thanks for getting in touch, please send us a message here - rb.gy/2prymq and we'll be able to help further.

@sherpa_slawton5 Thanks for getting in touch, please send us a message here - rb.gy/2prymq and we'll be able to help further.

@SuperdrugHelp I have mislaid my card, can’t log in & your password reset is not working - no link coming through despite 3 attempts. What can I do?

@thegirlfd @superdrug Thanks for getting in touch, please send us a message here - rb.gy/2prymq and we'll be able to help further.

@SuperdrugHelp @superdrug Hi, I have been waiting for a response on WhatsApp for 8 hours. My items will get shipped to the wrong address otherwise!! Please help me !xx

@jakki27954462 @can Thanks for getting in touch, please send us a message here - rb.gy/2prymq and we'll be able to help further.

@SuperdrugHelp @can some one tell me what has happened to my points please

@mikss_xo Thanks for getting in touch, please send us a message here - rb.gy/2prymq and we'll be able to help further.

@SuperdrugHelp i ordered stuff for next day delivery to my local store its nearly 5 and nothing

@Wends321 @superdrug Thanks for getting in touch, please send us a message here - rb.gy/2prymq and we'll be able to help further.

@superdrug @SuperdrugHelp At wits end! Waited for order for 2 weeks now, can’t get through on phone, no response to messages. What is going on?!