Mike Bull
5.9K posts


Monzo Business@MonzoBusiness
@Shiny_Bull Hi Mike, we're sorry to hear you're still waiting. As we mentioned, we're not able to see your account over X. This means we can't to escalate anything from here, even if we'd really like to. We'd recommend that you keep chatting to our team in the app. Thank you.
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@MonzoBusiness Appreciate security concerns, but I’m still being bounced around on chat and have spoken with 10 agents without resolution. This delay is causing significant business loss, need immediate escalation & resolution today. Other users have seen similar. #CustomerService #MonzoHelp
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@Shiny_Bull We can't see any account details over X for security reasons, so this isn't something we're able to speed up from here. Please rest assured that our team will be working just as quickly as they can. We understand this can be frustrating, but we really appreciate your patience.
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Hi @MonzoBusiness I’m being bounced around by support without a resolution. I need to make a payment for business travel ASAP, but it’s been delayed for days. I’m traveling on Tuesday and can’t wait any longer. Please help escalate? 🙏🏼#CustomerService #Urgent #BusinessBanking
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@MonzoBusiness Already done. Please can someone contact me directly to discuss this further. I’m travelling on Tuesday and costs are going up daily.
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@Shiny_Bull Hi Mike, we're sorry to hear that. We're not able to access your account over X for security reasons, but if you'd like to raise a complaint about this experience, please email our team at complaints@monzo.com. They'll review this in full to provide you with our response 🙏
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“Am I really on the internet again…?” #doglife #PuzzledPooch #InstaFamousDog #Petstagram #CaughtOnCamera #DogExpressions #LifeThroughALens #ConfusedCanine #DoggieDilemmas

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Mike Bull retweetledi

If you are British and started watching F1 in the 80s, this man is the GOAT 👌
Sky Sports F1@SkySportsF1
"All the memories are flooding back" ♥ Just an incredible moment when @nigelmansell got back in the seat of his iconic Williams 🤩
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Mike Bull retweetledi

@Mike_Bull @whoop #whoop4 well I've had a replacement 2wks ago. But still same issue. Most likely firmware problem. My wife's Whoop4 order now has no delivery timescale. Issue I had with Whoop4 is if it has deadspots in data collection it destroys everything. So 2% recovery after 10hr sleep, etc.
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Mike Bull retweetledi

@whoop This was updated to a delivery date of 5th Jan…. The day before that it went to we’re working on it. Waiting.
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Thanks have sent a DM. Appreciate the support
WHOOP@WHOOP
@Mike_Bull Hey! Please send us a direct message so we can further assist you. Thanks!
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Hi can someone contact me re: two orders I placed. Still awaiting an update from order fulfilment and no change in status from “Working on order” #whoop4
WHOOP@WHOOP
@Mike_Bull Hi there! "Working on order" just means we are finalizing the shipment of your 4.0 with the carrier.
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@withnellblu @whoop Still waiting for Whoop 4.0 and separate order for accessories - shipment countdown went to zero and apparently they are “still@working on my order”. They are probs low on stock due to having to replace defective 4’s. Shocking #customerexperience #whoop4
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@Mike_Bull @whoop Lol - I put that tweet out to shame @whoop into helping me. Heard nothing. But now I'm back on my Whoop3.0 had my first uninterrupted nights data since early Dec '21 when I moved to Whoop4. #whoop4 doesn't work.
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@Mike_Bull Hi there! "Working on order" just means we are finalizing the shipment of your 4.0 with the carrier.
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Anyone else still having trouble getting updates on delivery for #whoop4.0 Ordered in Sept & also ordered additional accessories.Despatch date has passed. Chat support has default answers @whoop #customercare

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Mike Bull retweetledi

@Mike_Bull @whoop In exactly the same situation. Ordered September. Said it would be despatched by the 29/12 and then shows the same message... Awful user experience
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Mike Bull retweetledi

My showbiz pal, Roisin Conaty and I had a massive love up about Sean Lock yesterday. He was such a fantastic bloke. We’d love to see the absolutely brilliant 15 Storys High put on the @BBCiPlayer please. We’re not asking for much. ♥️

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