Simon Thorpe

110 posts

Simon Thorpe

@SimonThorpe100

Head of Customer Insight Solutions @sabiosense #CustomerExperience All opinions are my own.

London Katılım Mart 2009

417 Takip Edilen377 Takipçiler

Simon Thorpe@SimonThorpe100·28 Tem

This week's episode we're joined by @JDODKINS Great to have you on mate. Listen with the link below and don't be afraid to give us feedback! twitter.com/sabiosense/sta…

Sabio@sabiogroup

S2. EP2: @JDODKINS, Customer Experience Rockstar joins the pod booth to discuss his concept of 'Proactive Experience Recovery'. Listen here and let us know your thoughts 👉 ow.ly/wEAe50AK3vA @MattDDyer, @SimonThorpe100 #TheCXChat #CXPodcast

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Simon Thorpe@SimonThorpe100·21 Tem

Wicked start to Season 2 with @katerussell! Have a listen folks and let us know your thoughts twitter.com/sabiosense/sta…

Sabio@sabiogroup

New: To kick-start Season 2 of #TheCXChat, we're joined by @katerussell to discuss how companies can contend with a new level of #digital understanding whilst maintaining effortless and memorable #CX. Listen here 👉 ow.ly/msr450ADZs1 @MattDDyer @SimonThorpe100 #CXPodcast

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Simon Thorpe@SimonThorpe100·17 Tem

Starting Season 2 of #TheCXChat with a bang with @katerussell and @JDODKINS . Tune in next week with myself and @MattDDyer twitter.com/sabiosense/sta…

Sabio@sabiogroup

Trailer: Season 2 of #TheCXChat! 🎙️ Watch the video to see what's coming up @SimonThorpe100 @MattDDyer @katerussell @JDODKINS #CXPodcast

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Simon Thorpe retweetledi

Sabio@sabiogroup·11 Haz

Join us in our webinar hosted by @SimonThorpe100. The webinar will showcase how different approaches can be deployed to capture #customerfeedback, interpret interactions and help leaders stay ahead of #customerdemands. Register here 👉 ow.ly/qqTy50A4Tpc

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Simon Thorpe retweetledi

Sabio@sabiogroup·10 Haz

S1. EP7: Rob Flowers joins #TheCXChat to discuss the core role, culture and effectiveness of a #LearningandDevelopment function. Listen here and let us know your thoughts 👉ow.ly/SoUU50A3NVW @MattDDyer, @SimonThorpe100 #CXPodcast

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Simon Thorpe@SimonThorpe100·3 Haz

Great topic of discussion. Let us know what you think! twitter.com/sabiosense/sta…

Sabio@sabiogroup

S1. EP6: This week Jonathan George joins the 'pod booth' to discuss top tips on #cxtransformation, pitfalls to avoid and how to make an impact fast. Listen here and let us know your thoughts 👉 ow.ly/f9Rl50zWMGA @MattDDyer @SimonThorpe100 #TheCXChat #CXPodcast

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Simon Thorpe@SimonThorpe100·27 May

Amazing story from @muirwd and the works done with @MealsForTheNHS Listen to the podcast below. We encourage you to donate to the cause. 🙏#TheCXChat twitter.com/sabiosense/sta…

Sabio@sabiogroup

S1. EP5: Listen to this week's podcast to hear what the amazing @muirwd and his peers are doing to help the NHS during COVID with @MealsForTheNHS and what you can do to support them 👉 ow.ly/F1rV50zQ6nq @MattDDyer @SimonThorpe100 #TheCXChat #CXPodcast

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Simon Thorpe retweetledi

Sabio@sabiogroup·5 May

Are you chasing green? To deliver brilliant #CX consider what you measure #WatermelonMetrics. In this week's podcast we discuss Culture & #EmployeeEngagement. 👉 ow.ly/jzhX50zxaaa #TheCXChat #CXPodcast @MattDDyer @SimonThorpe100

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Simon Thorpe@SimonThorpe100·28 Nis

#TheCXChat Episode 1 is now live! Tune in below twitter.com/sabiosense/sta…

Sabio@sabiogroup

S1. E1: Emotional Connection vs Convenience – what do today’s consumers really want? is now available to listen! 👉 ow.ly/MSVS50zqvPL #TheCXChat #CXPodcast @MattDDyer @SimonThorpe100

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Simon Thorpe retweetledi

Sabio@sabiogroup·22 Nis

Despite continued growth of #customerfeedback initiatives, around 8/10 #VoiceoftheCustomer projects still fail. Sabio identifies seven strategies to help turn customer feedback into measurable #CX improvements. Read more 👉 ow.ly/8bkY50zlapW @SimonThorpe100

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Simon Thorpe@SimonThorpe100·15 Nis

Thrilled to finally pull this off and start our podcast series, #TheCXChat with @MattDDyer. Watch this space! twitter.com/sabiosense/sta…

Sabio@sabiogroup

#CXPODCAST: 🎙️ We're excited to be launching our first podcast series #TheCXChat, hosted by @SimonThorpe100 and @MattDDyer. They'll be taking a look at the hottest topics and biggest issues faced by #CX professionals right now. Stay tuned for our first episode & weekly updates.

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Simon Thorpe@SimonThorpe100·17 Mar

What a team and what a brilliant online event! #sabioevents

Sabio@sabiogroup

It’s a wrap! A huge thank you to all our speakers and the selfies everyone took during the day. It was a brilliant online experience 🙌🏻 #DisruptedCX2020 #sabioevents

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Simon Thorpe retweetledi

Sabio@sabiogroup·17 Mar

Adrian from @ComputacenterUK joins the Disruptor Panel and gives insight on how to provide a seamless end #userexperience #DisruptedCX2020 #sabioevents

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Simon Thorpe retweetledi

Sabio@sabiogroup·17 Mar

Welcoming the Disruptor Panel with John Shirley from Google #DisruptedCX2020 #sabioevents

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Simon Thorpe retweetledi

Sabio@sabiogroup·17 Mar

Tom joins @stuart_dorman and introduces @DVELP_team #DisruptedCX2020 #sabioevents

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Simon Thorpe retweetledi

Sabio@sabiogroup·27 Şub

Come and join @SimonThorpe100 and other experts on 2nd April to find out how the Housing Industry can save time and money with a little help from #customerfeedback data. Register here 👉 ow.ly/jLGb50yxkgT #sabioevents #sabioinsight

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Simon Thorpe@SimonThorpe100·20 Şub

Join myself and other expert speakers on 2nd April where we reveal how the #HousingIndustry can save time and money from customer feedback data. twitter.com/sabiosense/sta…

Sabio@sabiogroup

Join us for our free Housing Industry breakfast event and find out how you can use #customerfeedback to improve performance and #customersatisfaction scores. Register here 👉 ow.ly/rLgn50yrj94 #sabioinsight #cxstrategy #sabioevents @SimonThorpe100

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Simon Thorpe retweetledi

Sabio@sabiogroup·7 Oca

NEW WEBINAR: Join us with @callcentrehelp and @SimonThorpe100 on 6th February where we will look at a number of strategies to gain actionable #feedback. Register here 👉 ow.ly/VA2b50xOWcy #brilliantCX

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Simon Thorpe retweetledi

Sabio@sabiogroup·4 Ara

Providing service around the world is at the heart of @AddisonLeeCabs business objectives. Watch the video to see how we helped them to effectively respond to their #customersfeedback 👉bit.ly/2UWJ5An #NPS

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Simon Thorpe@SimonThorpe100·26 Kas

Join us tomorrow at 1PM where we will discuss how to bring your insight data to life! twitter.com/sabiosense/sta…

Sabio@sabiogroup

Our Humanising Feedback webinar, hosted by @SimonThorpe100 and Alex Barker will be taking place tomorrow! It's not too late to register 👉 bit.ly/2XQ3V5T #sabioinsight

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Keşfet

@JDODKINS @MattDDyer @muirwd @MealsForTheNHS @stuart_dorman @DVELP_team @callcentrehelp @AddisonLeeCabs