Sixt Italia

PT. 1: ➡️Noi di SIXT siamo consapevoli che lo scoppio del COVID-19 (Coronavirus) sta attualmente influenzando la comunità globale e sta suscitando incertezza tra voi, i nostri clienti. Perciò, vogliamo che sappiate che: LA VOSTRA SALUTE È LA NOSTRA PRIORITÀ PIÙ IMPORTANTE!

@biancakirn Hello @biancakirn , We apologise to hear that you had a bad experience. Please send your concern and the rental agreement number to customerservice-it@sixt.com Marica

@SixtIT terrible service made us wait 1.5 hours saying our car was being cleaned and washed - however there was dried up vomit in the back when it was given to us after 2 hours of waiting and even tried to make us pay for an upgraded car to resolve our issues.. unacceptable

@AMacliesh Hello @AMacliesh , Thank you for your message! You can contact our customer service in customerservice-it@sixt.com or in +39 029 475 7979. Have a lovely day! Nikolaos

@SixtIT #naplesairport I have called and emailed several times with no one helping me or replying to me. I have paid a lot of money for a car that is unsafe. Can anyone recommend how I can contact customer services?

@debmca Ciao @debmca, Il noleggio al di fuori degli orari di apertura è possibile presso alcune nostre filiali e viene calcolato un ulteriore supplemento. Per ulteriori verifiche, ci comunicheresti il numero di prenotazione? Marica

Il 100% non consiglierebbe il volo in ritardo @sixtIT ma è arrivato alle 22:15, è rimasto in coda con bambini piccoli per 40 minuti, poi ha ricevuto un addebito di € 60 come dopo le 23:00 🤯, come un membro dello staff!

@ijb212 Hi, yes this is our Italial customer service email. Please reply to that email directly. Matteo

@Lukas80545 Hello , thank you for contacting us if you have any doubt on it and want to request for deletig your personal data please send an email to dataprotection@sixt.com Simona

@valuriv @SixtIT They are part of the scam, its not as simple as just selling our info. Be careful and never rent from them.

@SixtIT are you selling user info to third party companys ???

@estate297 Hello @estate297, Thank you for contacting us. We would be happy to assist you with your request. You can contact our customer service on the following email address:customerservice-it@sixt.com Alina

@SixtIT rented a car for under £200 and now you’ve charged me over £700 for a medium sized audi, for 4 days. All signed contracts were in Italian and airport staff were very vague. #SCAM

@valuriv Hello Vlaur , in case of collecting credit´s needed it is possible to pass (not selling) info to other companis that work with us Simona

@valuriv Hello , in italy is possible that some fine were notified with months late, to be sure, can you share by email to customerservice-it@sixt.com what you receive? Simona

@SixtIT can you confirm that you are sending me an invoice for an unpaid fine from the Italian government, which is 4 years old ?? with legal threats?

@KzlDereli7 Hello@KzlDereli7, would you like to rent in Italy or Spain? Please check out the Rental Information on sixt.it/informazioni-s… and sixt.es/informacion-de… for the specific country regulations. Best,

@SixtIT @sixtespana I've been living in Germany for years. I have no EU driving licence, but have a non-EU licence. When I am on holiday, can i rent a car from you and drive in your country?

@VetaultFlorence Hello @VetaultFlorence , Thank you for contacting us. Can you please tell us to which rental agreement are you referring? Alina

@SixtIT Thanks could please confirm your email adress

@SixtIT Good. I had a lovely week end in Napoli. But at the not so lovely when I received the invoice of my rent. The price is the double of the price of the reservation. Amazing. ! I wrote a mail to your customer services for my complain. Hope you will reconsider my invoice.

@VetaultFlorence Hello @VetaultFlorence , We need more information to process your case. Please write us an e-mail with the number of your rental and we will support you Wijdane

@SixtIT Hi thanks . But no news at this point. Money has been already paid from my credit card. Can you please look at it. Regards

@mrtwinkle Hello Ace Hosein, Thank you for contacting Sixt. Kindly provide your rental agreement number or contact us via email. Customerservice-it@sixt.com We will be happy to assist you further!

It's so cool we had to pay €300 extra to get the same car we booked @SixtIT 🙄 #ffs

@laurentgraas Hello , regarding your rental we have no evidence of a charge for damage , we are very sorry for the lost jacket, we would like to offer you a voucher of 100,00 eur to use in an online booking, please reply with the country you need the voucher for

@SixtIT I don’t think so your people didn’t find my jacket 🧥 but they seem to have found another problem. I didn’t sign for nothing and the car was clean! RA 9487376085

@SixtIT so you are trying with every dubious methods to get money from your customers. Forgot a jacket inside the car messaged you right away. same day! and it disappeared. 🙊Therefore you reply with a damage we never did! Shame on you @SixtIT

@jamesnt Hello @jamesnt , Your trust in our services is important to our company. Let us have your rental agreement number so that we can look into your case. Wijdane

@SixtIT unacceptable behavior in Naples Sixt. At the drop off without any proof Sixt is saying I have back a car with damages. They did not even check the damages before giving the car to me. Unacceptable. Sixt never again

@klaudyart Hello @klaudyart , The vehicle selection can restrict travel to certain countries,Slovenia is Zone 2. Entry into countries of zone 2 is permitted with following Offroader/SUV: Opel Mokka, Volvo XC60, Nissan Qashqai, Ford Kuga und Fiat 500x. Alina

@SixtIT I wouldn’t ask if I knew where to find such information

PT. 1: ➡️Noi di SIXT siamo consapevoli che lo scoppio del COVID-19 (Coronavirus) sta attualmente influenzando la comunità globale e sta suscitando incertezza tra voi, i nostri clienti. Perciò, vogliamo che sappiate che: LA VOSTRA SALUTE È LA NOSTRA PRIORITÀ PIÙ IMPORTANTE!

@DarayusBhesania Hello @DarayusBhesania , Please send us an email with your rental agreement number to customerservice-it@sixt.com and we will be happy to look into this for you. Maria

@SixtIT @SixtRentACar We had two reservations - SWAR & FWAR. Booked these categories because we needed large luggage space. Upon arriving at SIXT Office, we were told that they don’t have any of these car available and can instead offer a BMW X1 or Ford SMax at same price

@klaudyart Hello @klaudyart, It is usually possible to cross the border to Slovenia with an Italian rental depending on the vehicle type. You find more information by checking our Country-specific rental information on Sixt rental cars.

@SixtIT Could you tell me if is possible to rent a car in Venice and cross the border to Slovenia?

@Lock_the_Locks Hello , The email address provided is the one from our damage department. At your disposal for further assistance!

@SixtIT Hi, are emails from damage-it@sixt.com genuine or related to the data breach you had?