ScotsSazza

@ukskid @SkyHelpTeam This has been happening to me today!!!

@SkyHelpTeam Why does my sky keep freezing and the remote unresponsive

@DarloBun It is because those channels share bandwidth with cbeebies and CBBC so both cannot be on air at same time.

Is there a reason that the bbc put some live stuff (say, todays tennis at Eastbourne) on the iplayer/red button and not bbc3 and bbc4 which are empty in the day time?

@o2 is the o2 community no longer available?

@marksandspencer Why am I getting an email titled "Sparks Tuesdays" on Friday?

@GikkaWood @nextofficial Same thing has happened to me, not receiving them in post or email!

@nextofficial can you please explain why I have been into the option to receive monthly paper statements for the past three months and turned this on but you revert it back to online only.

@bootsuk is there an email address for your Managing Directors PA? Have emailed the MDs email but 6 weeks later no reply.

@BenKentish @LBC I wish you and your family long life!

Thank you for all the kind and concerned messages - they really mean a lot. We lost my wonderful Mum a couple of weeks ago so I’m taking a short period of time off. Back on air @LBC very soon 💙

@andymhamilton @monainpublic @BootsUK So many fake Boots accounts on Twitter but is no wonder people take to Twitter when CS don't provide proper replies and even emails to MD go unanswered.

@monainpublic @BootsUK NEVER deal with Boots via twitter. There are many fake customer service copies happily trying to refund you whilst stealing your details and money.

Hey @BootsUK, at what point do you take responsibility for overcharging a customer? I was charged twice for a single item at your Liverpool St Station. Since then, I have been stuck in a customer service loop that is frankly unacceptable. 🧵 #CustomerService #BootsUK

@SBradstreet5355 @ahemmerdinger @bootscustomers @AskBootsU @BootsUK Even emails to MD go unanswered!!!

@ahemmerdinger @bootscustomers @AskBootsU @BootsUK How long is a piece of string? Hopefully shorter than waiting for Boots to answer a simple customer enquiry. Three days and counting...

@caratacus626 @BenGrahamUK Cadbury's do have the word Easter on their packaging so you can't have looked too carefully!!

@BenGrahamUK In our modest Tesco express they have 44 different brands of Easter eggs. Seems like half the shop. Only two brands had the word 'Easter' on the box. It's not just Cadburys.

Britain has been a Christian nation for over 1,400 years. Through wars, plagues, and countless kings, Easter has always been celebrated. Yet now, Cadbury won’t even use the word ‘Easter’ on their eggs. When did celebrating British traditions become controversial?

@peacock_la84962 @BootsUK I had next day delivery order take a week recently. Boots gave me no explanation and their customer service was woeful!

@BootsUK please can you help - I ordered next day delivery of an item on Tuesday, didn’t turn up yesterday, and it’s been delayed AGAIN today. Now not coming until tomorrow, please can you respond to me you’re impossible to get a hold of

@Jamesmeredith @BootsUK Yep I had next day delivery parcel take a week and Boots CS had been awful! Copy and paste messages, not answering questions, trying to tell me I had chosen standard delivery etc...such poor service from a company like Boots.

@BootsUK #customer #uk #service Boots has the worst service. I took next day delivery, nothing arrived to my designated store. When I called customer care told me thats what happens it can take seven days for a next day delivery. Why bother shopping at Boots??

@milliesk0 @BootsUK My next day delivery parcel took a week to arrive! No replies from Boots to my emails.

@BootsUK paid for next day delivery but parcel not arrived please refund delivery cost!

@MelJD46 @BBCNews @CliveMyrieBBC @WyreDavies You want them to wear a suit when sirens could go off at any minute and tbey need to run to a shelter?

@BBCNews @CliveMyrieBBC @WyreDavies whats with the casual clothes for broadcasting....? Trying to make the news less scary? #justseemsodd #sorry

@BootsUK It is also infuriating how many fake Boots accounts there are on here replying and trying to scam customers.

@ScotsSazza Hi, Our offline team is looking into this now, and they’ll take the next steps once their investigation is complete. We’re not able to confirm a timeframe for their response, but we’ll be in touch as soon as we have an update. Thanks, Robin

@BootsUK why is a next day delivery order still not been delivered 3 working days after despatch?

@BootsUK Thank you for confirming it is being looked into. I am incredibly disappointed at how this order has been handled and how slow it has been to even get confirmation that it is being looked into, not good enough for a company as big as Boots.

@BootsUK Robin I sent email to your email address yesterday but you have not replied, why? If you can reply on here why not the email? Why give me your email address if not going to reply?

@ScotsSazza Hi, If you require further assistance you can contact us over the phone. Please call our Customer Care team on: 0345 070 8090. Or email us on: boots.customercare_team@boots.co.uk Thanks, Robin

@BootsUK As I said yesterday it won't send any DM I try to send, hence your colleague giving email address. I sent email and no reply! Next day delivery order despatched on 7th and being told not going to be delivered till 14th. Not acceptable for next day delivery!!!

@ScotsSazza Hi, Please drop us a DM. Thanks, Zain x.com/messages/compo…

@BootsUK Still not had a reply to email I sent.

@ScotsSazza Hi, If you require further assistance you can contact us over the phone. Please call our Customer Care team on: 0345 070 8090. Or email us on: robin.dasilvaferreira@boots.com Thanks, Robin

@BootsUK Sent you an email a few hours ago