SmarterCX

We have moved! All the news and updates are now posted exclusively on @OracleCX. Thank you for following us and see you there!

In case you've missed it, we have moved to @OracleCX. Make sure you join our #CX community and continue the conversation there!

We're moving to @OracleCX. Don't miss out on the latest updates and news and follow us there!

#SmarterCX asked #CX professionals to poll their moms on what CX means to them and here is what they say: social.ora.cl/6019yGeJ1

Heard the news? Starting next week we will be posting exclusively from @OracleCX. Don't forget to follow our #CX community to stay updated with all the news.

Keeping track of customer information in today’s digital-first environment is crucial. A recent study shows that 65% of companies use #CRM tools and 97% consider this sales technology “important” or “very important.” Details here: social.ora.cl/6019yGe8x #SmarterCX

What consumers were actually buying, and even more importantly, why did they purchase the items they did during pandemic? New Consumer study about it: social.ora.cl/6016yGeBy #SmarterCX #commerce

SmarterCX is moving to @OracleCX! Start following #OracleCX for our latest updates and #CX news!

#Emailmarketing can be a numbers game, and success ultimately comes from leveraging data and high-quality content to deliver campaigns that drive results. What are the best practices? social.ora.cl/6013yGdAZ #SmarterCX

#OracleCX offers you complete, accurate customer records consolidated across finance, #CRM, #service, #marketing, #commerce, and supply chain applications. Explore now: social.ora.cl/6019y1NvH

Many companies are boosting their #CX through enhanced environmental efforts. Here are five examples of how to satisfy consumer concerns, and at the same time improve CX: social.ora.cl/6017y1Nl1

We are soon retiring this account! But this isn't goodbye. We will continue the conversation on @OracleCX. Join our #CX community and stay updated with the latest news!

Negotiating big and medium-sized deals often proves to be a complicated task, causing headaches and a poor #CX. Let’s take a look at how #B2B leaders can turn these pains into significant opportunities via @SmarterCX: social.ora.cl/6015y1g8t

The world’s leading brands invest millions in their #CX strategies, but what are the simple rules that even small businesses can use? social.ora.cl/6019y15m5 via @elitebizmag by @StevenVBe

How would you rate your ability to drive #custsuccess by using customer analytics at scale through formal listening? Find the value in the data by @josephmichelli social.ora.cl/6018y15hk via @CustomerThink

.@annettefranz about ways of building value for customers faster than they can on their own: customerthink.com/customer-succe… via @CustomerThink #CX #custserv

According to a @PwC report, a single bad experience is enough to discourage 32% of customers from doing business with a favorite brand. How to guarantee you offer a great #CX? social.ora.cl/6012y15tI #SmarterCX

Do you also agree that #CX has become a major priority for organizations? Let's check out these customer preferences shaping CX in 2021 and beyond via #SmarterCX: bit.ly/2P6lqiu

Today we’re going to learn about how outsiders have been able to breakthrough in Formula One racing. Oliver Hughes, CMO of @RedBullRacing shares how to drive your #CX to the limit: social.ora.cl/6015yEX9b #OftenImitated #Podcast

While customers do appreciate great products and great prices, they ultimately stay #loyal with companies and brands that offer them the most delightful experience: social.ora.cl/6017yERt7 #CX