Snabbit Cares

@sneha_tulsian @just_snabbit Hi Sneha! We're actively working on expanding our serviceability to cover more areas, and we hope to be available at your location soon. Thank you for your patience and support.

Why are you still not here @just_snabbit pincode 560060?? Duhh...

@BluntBong @just_snabbit Hi! To help you further, we request you to kindly DM us your registered mobile number so we can check your request and assist you at the earliest.

@just_snabbit how to cancel a 3-booking subscription

@AvinashKum6297 @just_snabbit @Aa_Agarwl Hi Avinash! We're sorry for the inconvenience caused. Please DM us your registered mobile number so we can check your request and assist you with the cancellation at the earliest.

@just_snabbit @SnabbitCares hey, i have requested for cancellation of starter pack as your service is not available at my location. i was promised a call back and cancellation will be done 2 days back but still there is no resolution. @Aa_Agarwl

@VarchasveeS @Aa_Agarwl @just_snabbit Hi Varchasvee! We're extremely sorry for the inconvenience caused. Our team is looking into this issue and will get in touch with you shortly to understand it better and resolve it as quickly as possible. Thank you for bringing this to our attention and for your patience.

@Aa_Agarwl @just_snabbit There seems to be a bug in the app. If you purchase a starter pack of three 1-hour services at 150 each and then separately book a 2hour service at 150, one 1-hour service from your pack of three automatically gets deducted, even you haven't used it.

@coolprerak @just_snabbit @jagograhakjago Hi Prerak, we're sorry for the inconvenience caused. As discussed, we hope your issue has been resolved. If you need any further assistance, please feel free to reach out to us anytime.

@just_snabbit @SnabbitCares @jagograhakjago (2/2) If this isn't resolved immediately, I'll be filing a consumer complaint and pursuing the matter through the appropriate legal channels.

@just_snabbit @jagograhakjago Your housekeeping staff damaged our toilet seat cover and lid by pouring toilet cleaner on them without permission, leaving permanent stains. Your customer support has also failed to respond. We expect immediate reimbursement & resolution.

@marketmogul__ @just_snabbit Hi! We're really sorry to hear about your experience, especially on your first booking. This is certainly not the experience we want for our customers. Please DM us your registered mobile number, and we'll look into this on priority and resolve the issue as quickly as possible.

@just_snabbit using this app for the first time and booked an expert. The expert didn’t arrive. I called and her husband picked up. She didn’t have the rgst phone. She couldn’t enter my society. I canceled the service and my hours were deducted, even app said free cancellation.

@ammyprashar @just_snabbit Hi Amit! We're actively expanding our service coverage and working to reach more locations. We hope to be available in your area very soon. If you need any further assistance, please DM us your registered mobile number, and we'll be happy to assist you.

@just_snabbit i dnt know when you come on this area, techzone 4 noida extnsn ,sirf or sirf poster dikhte we are here ke .

@pahwaginni @just_snabbit Hi Ginni, as discussed, we sincerely apologize for the inconvenience caused. We hope your concern has been resolved and appreciate your patience and understanding throughout the process.

Snabbit I booked your service and the helper came and left in one minute, she just checked in the OTP and left !? Can you please look into it.

@ShReKsmiles @just_snabbit Hi Shrey, just following up on our previous message. We’d be happy to look into this and assist you further. Please share your registered mobile number via DM so we can check your booking details and help resolve your concern.

@just_snabbit your customer support Rakshita M keeps the customer chat on hold for good 25-30mins and does nothing to sort out the issue. This is highly unprofessional and speaks about the incompetency but Snabbit will just keep mum.

@2kayvee Hi, just following up on our previous message. We’d be happy to look into this and assist you further. Please share your registered mobile number via DM so we can check your booking details and help resolve your concern.

@SnabbitCares _ often, the cleaning specialist assigned to a customer, calls and asks for the booking to be cancelled. I asked why they don't cancel the booking, to which they say that money will be deducted if they cancel the assignment. This needs to be addressed.

@pahwaginni Hi Gini, sorry for the inconvenience caused. Kindly DM your registered mobile number so we can assist you further.

@why2sayanything @Aa_Agarwl Hi, just a gentle reminder. Kindly DM us your registered mobile number so we can assist you further and look into your concern. Thank you.

@Aa_Agarwl No help from the customer service. When booked a starter pack, instant help was available when paid, all slots got booked. Now i have a pack for 3 visits which i cannot use when needed but should use when available. Where is the logic?

247 metres. The median distance our Experts travel between two jobs. The single number that explains why Snabbit just closed its $56M Series D, taking total capital raised to $112M in two years. This fundraise is a mandate, not a milestone. Heads down. Back to work.

@KavitaKspoetry @just_snabbit Hi Kavita, we sincerely apologize for the inconvenience caused. Kindly email your concern to help@snabbit.com and also share your email address with us so we can review your case and assist you further.

@SnabbitCares @just_snabbit Not able to DM you my No. Sec.104, Gurgaon is the place all these things happening! Some experts were really good. But few Corrupt ppl can sabotage this useful Start up. Hire wisely. Keep honest,dependable people.Take regular feedback from customers.

@just_snabbit had booked house help today for 1.30pm Very Bad experience Shanti Devi could not complete even 1 work of cleaning in 1 hour She left work mid way &started calling her supervisor that I had given her only 2 stars. She left incomplete work shouted &created a scene

@KSriniReddy @just_snabbit Hi Srinivas, we're sorry to hear about your experience. This is certainly not the service we aim to provide. Please DM us your registered mobile number so we can look into the issue, and assist you at the earliest.

@just_snabbit Don't be fooled by this company's claims of sending their expert at the right time. I booked one and had to reschedule thrice and so far the expert did not turn up but their app shows as if the expert reported well in advance. 2. The customer support is the most useless one and it repeatedly asks me to contact customer support. No where in the app any number is given. Only option is to talk to the chatbot. Sometimes, an actual human being calls you but it is at their own discretion. 3. I live in Journalists Colony phase 3 in Gopanpally of Hyderabad.

@prateek_ganju @just_snabbit Hi Prateek, We have taken note of your concern and are currently reviewing the matter with the relevant team. We are looking into the details and will get back to you with an update at the earliest. Thank you for your patience and understanding.

@just_snabbit Wat is the update here

Team..your maid just physically assaulted my wife ...i want immediate action from your end..keep me updated.. details on mail as booking done from my wifes phone number ...refer to mail sent my prateek.ganju@gmail.com to your support id....need immediate action @just_snabbit

@ManashBaroowa @just_snabbit Hi Manash, we're sorry to hear about your experience. We're looking into your case and will connect with you shortly to understand what happened and help resolve it. If there are any unused balance, we'll review them as part of our investigation. Thank you for your patience.

@just_snabbit Hello, I was shocked to find my snabbit account being locked out today. It seems @just_snabbit is part of the bigger gang of thrives and those who report,is locked out. Beware customers. I have unused balances pls refund if you have blocked my account. PATHETIC ABSOLUTELY

@just_snabbit I reported theft and misconduct of your staff on 28th over call and few days back over email. There is no closure and only false assurance. Has snabbit joined hands with such mischievous mongers??

@ankur_guleria @just_snabbit Hi Ankur, We're sorry to hear about your experience and sincerely regret the inconvenience caused. Our team will get in touch with you shortly to look into the issue and help resolve this as quickly as possible.

@just_snabbit Booked a helper twice. Both times the same helper called, refused to come, and asked me to cancel. Now only 1 of my 3 helper slots is left in Habit pack because of cancellations caused by the helper. Please restore my missing slots and fix this issue ASAP.

@ShReKsmiles @just_snabbit Hi Shrey, we sincerely apologize for the inconvenience caused. Kindly DM us your registered mobile number so we can look into your concern and assist you further.

@UpFrontPOV @just_snabbit @Aa_Agarwl @BandBajaateRaho @bandbajateraho_ Hi Riya, we're sorry for the inconvenience caused. We understand your concern and will connect with you shortly to work toward resolving your issue. Thank you for your patience.

@just_snabbit @Aa_Agarwl this is the Ticket No:4783619290647 I’ve written 50 emails to compensate for the property damage by your service provider, it’s been a month , should I file a case ? @BandBajaateRaho @bandbajateraho_ #Snabbit #BadserviceSnabbit