Stacey1984

@thecourteeners @thecourteeners I have not received my pre sale code for today, after purchasing the merchandise. Can you please help?

Less than an hour to go to qualify for the UK tour ticket pre-sale! Pre-order ‘God Bless The Band’ from the official store by 5pm qualify for the ticket pre-sale: thecourteeners.tmstor.es

@edinhelp Hi Gayle, I have this reoccurring problem again with dumped rubbish at the back of my house. It’s all laid up against our back garden wooden fence! I’m concerned it’s gonna get set alight and I have a garden hut at the back of that area.

Afternoon everyone! Gayle here to keep you company while Jack takes a lunch break! 😁

@TicketmasterCS Hi I need to speak to someone regarding an up coming gig on Sunday in Edinburgh on 14th Aug that I’m now unable to attend. Can someone please help?

Got a gig that you can no longer attend? We can help with that and make another fans day. bit.ly/2tWyYCE

@edinhelp Thanks Stuart

@Stacey19841 I forgot to mention that I have also passed this back to our Street Enforcement team and have had a reply advising "Your complaint has been logged on APP 896169 for the Street Enforcement Team to investigate." Thanks, Stuart

Hi, Lewis back on through the rest of the night.

@EdinburghLive_ @edinhelp My house is on the corner of Muirhouse Avenue, but where all the dumped rubbish is directly behind my house in the entrance to Muirhouse Place West EH4

@Stacey19841 @edinhelp What street is this on?

@EdinburghLive_ @edinhelp This seems to be a reoccurring issue where it starts with 1 item being dumped at the back of the fence & then people just keep adding til it ends up a huge heap. Odd occasion you will see the street cleaner van goes by and clears it away. Not long cleared & it starts again

@Stacey19841 @edinhelp Hey Stacey, My name is Jacob and I work as a reporter for Edinburgh Live. I was wondering if you would be able to speak to me about this issue?

@edinhelp Perfect thank you.

@Stacey19841 I got your address from when this was previously raised 🙂 Thanks, Stuart

@edinhelp Thanks I’ll PM my address

@Stacey19841 Good afternoon. I'm sorry to see this. I have raised an enquiry with cleansing under reference 101001117557 to have the items removed and asked street cleansing if there is anything further we can do to help. i will be back in touch upon their reply. Thanks, Stuart

@edinhelp @OfficialDinsey @Edinburgh_CC Thanks Gayle, it would’ve definitely have needed the bulk vehicle to remove the items shown in picture.

@Stacey19841 @OfficialDinsey @Edinburgh_CC Afternoon Stacey, I have just heard back about this - The team have left the following note - "Cleansed what I could...bulk motor required for bulk." The job is currently sitting awaiting a revisit. I have added an update based on this tweet. Thanks, Gayle

@edinhelp @Edinburgh_CC PLEASE HELP! Huge heap of dumped household belongings mounted up against my back fence. This is a regular occurrence and becoming more frequent daily. There is bin bags also dumped in amongst! I have just chased kids away who were trying to set on fire.

@OfficialDinsey @edinhelp @Edinburgh_CC Thanks Ryan for providing this information. More and more stuff is being added by the day as people clearly think it’s acceptable to fly tip!

@edinhelp @Stacey19841 @Edinburgh_CC I reported it under reference 101000944744 Only a matter of time before it’s set alight, especially this time of year and possibly nearby buildings with it if it takes hold

@edinhelp @Edinburgh_CC This was reported last week and Gayle was dealing with it. I believe someone else had complained on the same evening

@Stacey19841 @Edinburgh_CC Hello there please follow the link provided bit.ly/3uZaCCp to report any flytipping in Edinburgh, if this has already been reported please forward the job number and I will send the information to the appropriate team to respond. Christina

@TicketmasterCS Replied back to your message and advised I’ve already raised a query and provided reference number…

@Stacey19841 Hi Stacey. Please see DM. Thanks!

We're back! Here until 20:00 today to help with any ticketing queries. Got a question? Check out our helpdesk for more info! >> bit.ly/2ScR4ag

@twoghostsxox @TicketmasterCS I have written confirmation through email that it’s been paid and from Ticketmaster that the tickets are valid. But worries I won’t get access with that if tickets are not sent

@Stacey19841 @TicketmasterCS exactly!! panicking incase they don’t appear in time or get this sorted, there customer service is beyond a joke

@twoghostsxox @TicketmasterCS Considering the tickets we’re purchased back in November 2019, there shouldn’t be any delay in receiving them. 😡 it’s so frustrating how everyone is using “due to COVID all services are limited” can’t speak to anyone

@Stacey19841 @TicketmasterCS Yeah i’ve been at them for weeks as well, same exact thing with me they keep saying there vaild and will eventually show, but times running out, i haven’t even gotten one bar code or anything it’s a bloody nightmare x

@twoghostsxox @TicketmasterCS It’s so frustrating. I raised this issue 2-3 wks ago & was told bare with them they can confirm the tickets are valid at there end. I genuinely can’t see them being valid as it would’ve shown by now considering the other ticket is valid with QR code and was bought recently

@Stacey19841 @TicketmasterCS i’ve got the same issues! x

@TicketmasterCS This is the picture showing the ticket is cancelled. I have another event on my account which shows this exact same message and that other account is indeed cancelled. So I am concerned these tickets are not showing as active!!

@TicketmasterCS Please Help!. Ref: #7662950 still got issues accessing tickets as they say 'ticket has been cancelled' on both of the W/end passes. I have received another QR code for another single ticket no problem at all and time is now running out.