Edinburgh Council Help

Good Evening. Jamie here, I will be monitoring social media as well as supporting our out of hours calls for the City of Edinburgh Council. Let me know if there is anything I can help you with.

@AngryWaves @MarchSciennesCC @SmagSocials Hi, I have logged this to be repaired under reference 2179777. Kind regards, Abbi

@edinhelp Can you please repair/replace the missing bin lid for the black waste bin at the binhub outside 65 Warrender Park Road, asap please. Thank you CC: @MarchSciennesCC @SmagSocials

@AngryWaves Hi, I have logged this to be moved back under reference 2179770. Kind regards, Abbi

@edinhelp This bin has been moved onto the grass going towards General Maczek Walk in Bruntsfield Links from the road on Warrender Park Road with the junction with Spottiswoode Street. Can you arrange to have it put back, Thanks CC: @MarchSciennesCC @SmagSocials

@Mali_Kinson Hi, You may wish to leave a notice on the bike and ask it is removed. You could possibly contact Police Scotland for advice. This would not be something we can assist with. Kind regards, Abbi

@edinhelp someone has attached their bike to my fence/railing. Is this allowed? Can I remove it/ask them to remove it?

@SrirupaChakrav1 Hi, Damage to a vehicle or an incident can be reported to Police Scotland. Please see more information here - edinburgh.gov.uk/directory-reco… Kind regards, Abbi

@edinhelp Hi My car has been damaged today whist remaining parked at Inglistin Park & Ride Cannot reach them for reporting the loss

@TheJimLeslie Hi, I have passed this to the team and will let you know once we hear back. Kind regards, Abbi

@edinhelp Hi are you able to tell me why this open space at Clerwood Place hasn't had the grass cut in months, all other areas within Clerwood have had grass cut 3 times with this space being missed, a council worker that was cutting grass within Clerwood Path advised it wasn't on list

Good afternoon, Abbi here to help until 8pm.

@ThoughtBank3 Hi, I am sorry this has happened, I have escalated the report under reference 2172660 and added your comments for attention of the assigned officer. Kind regards, Abbi

@edinhelp Not making any progress on this! Bins emptied at least another 2 times and STILL in wrong positions! Plus more. This is ridiculous! Will have to make official complaint and speak to councillors as this should NOT constantly be happening! It's not rocket science! Basics!!!

@Edinburgh_CC so once again bins are being emptied then returned to the wrong position, 90° to the pavement (Broughton Rd etc.) making it difficult for small and elderly people to open the lids!!! Why are your staff not able to empty and return a bin correctly!!!? Basics!!!

@dunderheid59 Good afternoon, Thanks for getting in touch. I have reported this under ref number 2179448. Thanks Erin

@Edinburgh_CC can you empty that bin please clovenstone drive

@sharonbabes1 Good Morning, The team has been in touch and has confirmed this will be cleaned up. Thanks Erin

@edinhelp is it yourselves that clean the bus shelters? Someone has poured mustard dressing or something over bench at Lothian Road bus stop next to the cemetery

@edinjoiner @DrScottArthurMP Hi, I have logged the weeds under reference 2179045 and can see the overgrown bushes have already been reported. Kind regards, Abbi

@edinhelp @DrScottArthurMP Please can something be done about the bushes blocking the pavement from Redford Rd-Hunters Tryst on Oxgangs Rd & the weeds on the pavement where the doctors surgery was on Oxgangs path/rd Thanks

@SGoold40401 Hi, I have checked and can't see anything referring to the 30th of June. I have re-opened the report (102000217641) and added your comments for attention of the assigned officer. Kind regards, Abbi

@edinhelp Thank you, Abbi. Is there not a record of this being due for review after 30 June? Even if not, it needs to be reviewed again. Kind regards. Steve

@edinhelp Hi Can you please give me an update on pavement repair 102000217641, reported 12/3/26 (previously reported as 101003143225)? Thanks and kind regards. Steve

Hi, Abbi here to help until 8pm.

@SGoold40401 Hi Steve, I have checked and can see the team closed the report (102000217641) with comments - No actionable issue found a time of inspection. Kind regards, Abbi

@edinhelp Hi I’ve dialled this number, and it’s thanking me for contacting East Dunbartonshire Council. Any chance you could check for an update for me? Thanks and kind regards. Steve

@KW_712 Good Morning, Thanks for getting in touch. I have reported this under ref number 2178767. Thanks Erin

@SimpsonMarwick - your sign has been tied a post at the top of Glebe Road (EH12) since April. 1 - do you have the approval of @Edinburgh_CC for this or is this fly-posting? 2- you don’t have any properties for sale near here , why the sign? Pls remove. @euandavidson

Good Morning, Erin here until 12pm.

Hello I will be monitoring social media as well as supporting our out of hours calls for the City of Edinburgh Council. David

@Galaxy_2Alex Hi there, thanks for the info. Ref 2178526 Regards David

@edinhelp Southwestern corner of Festival Square, an open construction area has been used as a landfill for weeks, what’s the status of this?

Hello I will be monitoring social media as well as supporting our out of hours calls for the City of Edinburgh Council. David

@EdinFeminists Hi there, thank you for the info. Ref 2178247 Regards David

Hi @edinhelp we have some more vandalism on the centre lamp post, opposite the corner of Maxwell St and Hermitage Terrace. Would you be able for it to be removed, please? We assume the vandal must live local and likes to mark his territory. Thank you