Cupra

@OctopusEnergy I have updated the information requested via DM

@StevenHayre Thanks for your DM. Let me take a look and get back to you here. 🐙⚡

@OctopusEnergy Hi Team, can you help me reset. My mini to work with my meter

@OctopusEnergy Just a little bit more feedback please via DM

@OctopusEnergy Just sent a DM

@StevenHayre Hi there, I've take a closer look at this for you and have popped you an update via DM 🐙

@OctopusEnergy Hi team, I've popped a feed DMS if Nathan can have a look

@OctopusEnergy I've popped you a reply on you DM

@OctopusEnergy Look like all the missing data has come across for the electric meter

@OctopusEnergy Hi Ethan popped another DM

@OctopusEnergy I have sent a DM can you confirm the date

@OctopusEnergy Can this also be done for my IHD please, the mini is now solid green can this now be connected thanks I've waited a few weeks to get this working thanks

@OctopusEnergy Still no success

@OctopusEnergy Today is the 12th of March it was installed on the 9th of February that's more than 14 days

@StevenHayre Hey, it usually only takes 14 days for us to start receiving your data so I'm keen to check this for you 🔍 Can you pop over a DM and I'll take a look for you? 👇 twitter.com/messages/compo…

@OctopusEnergy any chance of getting my new electric meter giving me data in your app was installed on the 9th Feb and not really getting anywhere with it. Keep getting told to wait, not the best experience for a new customer.

@Ore_Dear AI

But what kind of love that can make me risk my life at this extent for a dog😭😭😭😭🤔🤔😱

@TSB You need to inform customers as soon as this happens my card payments were rejected this is not acceptable, can you explain why this happened and why I couldn't access my funds for several hours?

@StevenHayre Good morning. We're aware some customers are experiencing issues with our services. We're sorry for the inconvenience, and we're working to resolve this as soon as possible. James

@TSB why has my netflix payment also been knocked back? Can't access the app also no payments have been made - you guys seem to be getting worse have been a customer for 30 years and have never had any problems, but these days it is always something.

@emmab_51 @TSB @tsb my payments have also not been made, I have notification that I need to check my bank this has never happened before.

@TSB is the Mobile banking app down again? I cannot get access into my account and now it’s telling me I have no accounts with yourself😳😤

@TSB is your app down again?