Sujit Agarwal

@zomato @zomatocare @deepigoyal @zomato @zomatocare @deepigoyal -so this has been ignored?

@zomato @zomatocare @deepigoyal some one from your marketing team called and confirmed me its my refund only. Then why are you showcasing as if you have done a favor/ token an apology? Change your systems pls. #egomatters

@zomato @zomatocare @deepigoyal I place an order, got damaged product. I place a return request with a refund. You send me ‘Here is a special coupon worth Rs. 103.00 as a token of apology for your experience with order ORD54034030816’. This is my money and my refund; not yours.

@NammaBESCOM fuse removed with no warning for non payment of ASD. Just the person come and removed the fuse. Now after paying he is asking me to search fuse by myself. What a service!!! No power at home, sweating and work has hampered.

@ZeptoNow @gstindiacom @GST_Council After asking for GST invoice they just close the chat. This needs attention. I want a tax invoice of the goods that I have purchased. Simple. Order no . 680D6BINQ61885

@bigbasket_com @bigbasket_com no one has called me yet. Neither has your team reached out to me as promised in the chatbox conversation. Shying away?

@SujitAgarwal @SujitAgarwal We are sorry to know about the issue you are facing we have arranged a callback from the concerned team. Our team will try and resolve the matter. Hence, we request your patience in the meantime.

@bigbasket_com @TataCompanies pl see the chats guys. Flies in your packed food. See the even discomforting message from your Chat Team.

@JIOAIRFIBERIN @reliancejio Order No. NO0000V0BC9O After 1 month of payment, 50+ follow up calls, 100+ follow-up text message, the team says it cannot be installed. Already made a request for cancellation - already been 5 days - no response #fraud #harassment #patheticservice

@reliancejio @JioCare @JIOAIRFIBERIN Your guys have shown an epitome of bad service and pathetic customer management. Plus harassment, discomfort and proved to be an untrustworthy company now. Had paid 13k for AitFiber Installation on 6 Dec 2023 with a confirmation (cont)

@zomato @zomatocare Order was placed at 9.01 am with a delivery guarantee at 10.02. The order was not even delivered the team marked as delivered and posted a misleading pop up saying delvrd 9mins early. See chat where till 10.10 this was not delvrd. Pls honor OnTimeGuarantee.

@DunzoIt what a way to resolve. First you ask me to email and then u tell that its not eligible. What a style to evade refund!

@DunzoIt what a stupid way to make people stupid. First you say email and then ineligible

@help_delhivery Seems your email address is not working.

@SujitAgarwal We apologize for the inconvenience you may have faced, request you to write to us at export@delhivery.com and our team will get back to you.

@help_delhivery @delhivery @FedEx Having a very unfortunate and ugly experience from your teams for an international parcel. The details and AWB are 777673510496 // DL312308955CN. There are people names Pragati and Pankaj who are handling this and they (1/2)

are supposedly handling it but they do not have any update on the status of the parcel. I had requested for a RTO last Thursday (10days ago) and the Team has not been able to get an update as yet on the current status. Can you pls check and escalate.

@zomatocare Well the service quality seems to have gone down big time! I have been trying to communicate my issue - no one cares a damnn @consumerforum_ @PMOIndia see how the listed companies are just leaving the customer on their own for the issue. No solutions

@SujitAgarwal Hi Sujit, the resolution for your stated concern has been shared over a private message. Please reach out to us for any assistance.

@zomatocare this yet another example of bad service quality guys. If the quality is not good you dont care a damnn about anything

@zomatocare The team has not tried providing help and has just closed this

@CEE_bigbasket @bigbasket_com I think you need to have a better customer service system and a grievance redressal system. First the order quantities are not as per the order and then your delivery agent argues plus over all of above this! What a waste!

@agoda made a booking for room at Hotel Royal Orchid Bangalore. The rate that you offered was higher than the rate which the hotel itself is providing! Booking Ref 677193381