@lambie_lamb Hello, we'd like to look into this case further. Please kindly follow back and share your reachable phone number so we can assist you better. Thank you.
@lambie_lamb
English
Ask Support~Next Official
22 posts
Ask Support~Next Official
@SupportAsk10848
12.5K Following 213K Followers Katılım Mayıs 2026
16 Takip Edilen0 Takipçiler
@nextofficial hi, can you let me know who I submit a complaint to about the condition of an item of clothing I've had delivered?
English
Thanks for bringing this to our attention!
Can you DM us your phone ##, email, and issue details?
-Tes
Kirsten Lamb@lambie_lamb
@nextofficial hi, can you let me know who I submit a complaint to about the condition of an item of clothing I've had delivered?
English
@nextofficial re your Hayes branch 0691
Visited this am no staff on any tills, doors open alarm going, shoplifters dream, eventually after 10 mins + found staff member wondering about BUT they couldnt ‘do’ the till & someone else came…noone was really bothered.
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Hello, we'd like to look into this case further. Please kindly follow back and share your reachable phone number so we can assist you better. Thank you.
English
@nextofficial can you explain how seizes work when trying to get some shorts? I got a pack of 32S but are a bit tight around my leg. Would a 32R be better? Trying to understand the difference between S, R and L at the end of the seize. Thank you!
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Hello, we'd like to look into this case further. Please kindly follow back and share your reachable phone number so we can assist you better. Thank you.
Daniel Mercadal@danimest
@nextofficial can you explain how seizes work when trying to get some shorts? I got a pack of 32S but are a bit tight around my leg. Would a 32R be better? Trying to understand the difference between S, R and L at the end of the seize. Thank you!
English
Hello, we'd like to look into this case further. Please kindly follow back and share your reachable phone number so we can assist you better. Thank you.
Jo-Anne Edwards@jolouedwards
@nextofficial The DMs sent contain all the information you’re requesting
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@Davidriup Hello, we'd like to look into this case further. Please kindly follow back and share your reachable phone number so we can assist you better. Thank you. @Davidriup
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@nextofficial @SpeakerJHasler He won’t be able to since that’s why the poor young girl couldn’t help them! Wife was shouting at her saying she was going to post photos of the worker on twitter whilst the man stood there like a lost sheep!
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@nextofficial you have just yourself a customer over £35. Ellie at Bell Green has refused to exchange a faulty new item as it was not bought in her store. Why do you not give managers discretion not to resolve this kind of issue. She refused point blank to save a customer.
Lewisham, London 🇬🇧 English
Hello, we'd like to look into this case further. Please kindly follow back and share your reachable phone number so we can assist you better. Thank you.
David@Davidriup
@nextofficial @SpeakerJHasler He won’t be able to since that’s why the poor young girl couldn’t help them! Wife was shouting at her saying she was going to post photos of the worker on twitter whilst the man stood there like a lost sheep!
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@Bizibruja Hello, we'd like to look into this case further. Please kindly follow back and share your reachable phone number so we can assist you better. Thank you.
@Bizibruja
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@nextofficial That’s a lot I can do that but the Evri driver said 7 of her collections today were scheduled for other days yet she had them for today
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@nextofficial when you arrange a collection on a Tuesday or a particular day delivery WHY DO YOU DO WHAT YOU WANT!!! Evri driver very annoyed at this
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Hello, we'd like to look into this case further. Please kindly follow back and share your reachable phone number so we can assist you better. Thank you.
𝕃𝕚𝕫𝕫𝕚𝕖 𝔹𝕖𝕖@Bizibruja
@nextofficial That’s a lot I can do that but the Evri driver said 7 of her collections today were scheduled for other days yet she had them for today
English
@screenb303 Hello, we'd like to look into this case further. Please kindly follow back and share your reachable phone number so we can assist you better. Thank you. @screenb303
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@nextofficial I have just picked up some wine glasses on click and collect and 2 of the 4 are broken! Please can you refund? Many thanks
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Hello, we'd like to look into this case further. Please kindly follow back and share your reachable phone number so we can assist you better. Thank you.
Bonnie Newman@screenb303
@nextofficial I have just picked up some wine glasses on click and collect and 2 of the 4 are broken! Please can you refund? Many thanks
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@nextofficial why do you send parcels through your delivery partners misbanded, costing hard working couriers £1000s each year in lost earnings?
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Hello, we'd like to look into this case further. Please kindly follow back and share your reachable phone number so we can assist you better. Thank you.
💙💛C0mbat_W0mbat💙💛@C0mbatW
@nextofficial why do you send parcels through your delivery partners misbanded, costing hard working couriers £1000s each year in lost earnings?
English
Thanks for bringing this to our attention!
Can you DM us your phone ##, email, and issue details?
-Tes
Niamh ⫩ 🫶🍉@Niamhyy
I’m so annoyed @nextofficial I bought shoes for my son that are supposed to be wide fitting and I can’t get his feet in them. I foolishly threw out the tag. What a waste of money.
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@Bizibruja Thanks for bringing this to our attention!
Can you DM us your phone ##, email, and issue details?
-Tes
@Bizibruja
English
Hello, we'd like to look into this case further. Please kindly follow back and share your reachable phone number so we can assist you better. Thank you.
𝕃𝕚𝕫𝕫𝕚𝕖 𝔹𝕖𝕖@Bizibruja
@nextofficial when you arrange a collection on a Tuesday or a particular day delivery WHY DO YOU DO WHAT YOU WANT!!! Evri driver very annoyed at this
English
@jolouedwards Thanks for bringing this to our attention!
Can you DM us your phone ##, email, and issue details?
-Tes
@jolouedwards
English
Awful service from @nextofficial. Item ordered over 2 weeks ago to be delivered & assembled today. Despite calls and assurances this would happen now unable to assemble but can deliver - agreed as urgently needed. Now a text saying it may not be delivered either!
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Hello, we'd like to look into this case further. Please kindly follow back and share your reachable phone number so we can assist you better. Thank you.
Jo-Anne Edwards@jolouedwards
Awful service from @nextofficial. Item ordered over 2 weeks ago to be delivered & assembled today. Despite calls and assurances this would happen now unable to assemble but can deliver - agreed as urgently needed. Now a text saying it may not be delivered either!
English