eir_Customer Support

@jem72 Hi👋 I'm, here to help and I would like to look into this for you. Kindly follow back and DM us with your reachable phone number for us to reach out and assist ASAP

Hey @eir . Is there something wrong with your web portal? I received a new SIM this morning and wanted to schedule a numbe port. However, my.eir.ie (or the app) does not want to let me in. I've tried 4 password resets.

@itsdylancoleman Hello , could you please follow back and send us a DM with your reachable Whatsapp number and your email address with the full details of your current situation so our team can look into this for you? Thanks! - Triston

@Neostorian Kindly follow back and DM your reachable WhatsApp number for more assistance

@eir Again waiting for a response In the DMs what is going on here?

@eir please respond to my DM. Your phone line automated system is broken there's no way to contact you besides this. The customer service of your company is shocking

@LouiseMChurch Hello , could you please follow back and send us a DM with your reachable Whatsapp number and your email address with the full details of your current situation so our team can look into this for you? Thanks! - Triston

@eir broadband down in Dundrum, Dublin 16 since Friday 22nd Aug. @eir saying it'll be back by 5pm today, 25th Aug. Seems a mains box was crashed into. @eir van there today and they said it'll be 1 to 2 weeks. Crazy, crap service and misinformation.

@Neostorian Hello , could you please follow back and send us a DM with your reachable Whatsapp number and your email address with the full details of your current situation so our team can look into this for you? Thanks! - Triston

@NUFCNICKY Hello , could you please follow back and send us a DM with your reachable Whatsapp number and your email address with the full details of your current situation so our team can look into this for you? Thanks! - Triston

@eir Hello, are your systems down? Called to query something on account and told systems down this morning and to call back this evening or tomorrow…..

@thedududutuman Hello , could you please follow back and send us a DM with your reachable Whatsapp number and your email address with the full details of your current situation so our team can look into this for you? Thanks! - Triston

@Learphollach Hello , could you please follow back and send us a DM with your reachable Whatsapp number and your email address with the full details of your current situation so our team can look into this for you? Thanks! - Triston

@TheOnePaulKelly Hello , could you please follow back and send us a DM with your reachable Whatsapp number and your email address with the full details of your current situation so our team can look into this for you? Thanks! - Triston

@AlanGibson1983 Hello , could you please follow back and send us a DM with your reachable Whatsapp number and your email address with the full details of your current situation so our team can look into this for you? Thanks! - Triston

@edmundo123 Hello , could you please follow back and send us a DM with your reachable Whatsapp number and your email address with the full details of your current situation so our team can look into this for you? Thanks! - Triston

Can't believe this is real, just trying to reset my account password🤣 cc. @eir @eircare

@cybernipper1 Hello , could you please follow back and send us a DM with your reachable Whatsapp number and your email address with the full details of your current situation so our team can look into this for you? Thanks! - Triston

@coylejohn11 Hello , could you please follow back and send us a DM with your reachable Whatsapp number and your email address with the full details of your current situation so our team can look into this for you? Thanks! - Triston

Locked out of my @eir account. @eircare can you help?

@NWCultureGal Hello , could you please follow back and send us a DM with your reachable Whatsapp number and your email address with the full details of your current situation so our team can look into this for you? Thanks! - Triston

@samarthca Hello , could you please follow back and send us a DM with your reachable Whatsapp number and your email address with the full details of your current situation so our team can look into this for you? Thanks! - Triston

@bayjon14 Hello , could you please follow back and send us a DM with your reachable Whatsapp number and your email address with the full details of your current situation so our team can look into this for you? Thanks! - Triston

@eir can you please advise why my forced migration to fiber from copper and my connectivity is less reliable and leads to me dropping calls etc.

@kealycopy Hello , could you please follow back and send us a DM with your reachable Whatsapp number and your email address with the full details of your current situation so our team can look into this for you? Thanks! - Triston

@eir DM sent to @eir and @eircare.

@eir You requested that customers change password, now your site is refusing to register my new password. All I get is 'Oops, something went wrong'. Can you fix, please?

@roisingetz Hello , could you please follow back and send us a DM with your reachable Whatsapp number and your email address with the full details of your current situation so our team can look into this for you? Thanks! - Triston

Signed up in June. 5th time scheduled installation been cancelled by #circet . My email to @eir on Monday is now more than 48hrs past the 48hrs response time set by the company. To cap it all #circet contracted by eir to install it claim my number and eircide not on their records

@HannonKieran Hello , could you please follow back and send us a DM with your reachable Whatsapp number and your email address with the full details of your current situation so our team can look into this for you? Thanks! - Triston

@eircare @eir I'm in the US with eir mobile and I can't get roaming data enabled. "General Error While Adding The Product. Please Try Again later". Have tried restarting the phone. Turned mobile data and roaming on. No good... No way to enable the add on via website.

@get2jean Hello , could you please follow back and send us a DM with your reachable Whatsapp number and your email address with the full details of your current situation so our team can look into this for you? Thanks! - Triston