Rashmi Sutton

@dcdmv shout out to Ashley Young (window 19) at the M St DMV. She was so helpful (this was my 3rd trip for the same issue)!! Thanks so much Ashley!

@dcdmv Thank you!

@SuttonRashmi Hi Rashmi, we just responded to your direct message!

@dcdmv Trying to renew my car registration but the system is showing an Insurance lapse for a car I used to lease, which I returned in early 2025. Now there’s a big fine. Never received a letter and DMV staff unhelpful. Can someone please help??

@dcaccess hi! is there an outage currently? We haven’t had a connection for about an hour and I’ve tried rebooting a few times. Thanks!

@FedExHelp hi, I am getting error messages when trying to log into your website and app. I need to check on a scheduled delivery. Can you please help?

@dcaccess I’m near Lincoln park and WiFi has been off for about 30 minutes. Is there a tower outage?

@CMCharlesAllen an update on the two armed robberies on the hill yesterday and steps that the city will take immediately to prevent more in the future would be wonderful

@311DCgov @DCDPW hi can I get a ticket for missed trash pickup (Monday and today)? 100 block of 13th St NE.

@jlrhart @District_Stache @DDOTDC @DDOTDCDirector @MayorBowser @councilofdc @marycheh I’m so incredibly sorry for your loss. I live on Capitol Hill and worry about this all the time. How can I join your efforts?

@District_Stache Thank you. That’s terrifying and horrible. Please join me in demanding @DDOTDC @DDOTDCDirector @MayorBowser and the transportation committee on @councilofdc chaired by @marycheh DO SOMETHING REAL to address the dangerous driving in our city. My daughter was victim 28.

The CDC news is so bittersweet for us. We tried SO HARD to keep her safe from COVID while still letting her be a 3-4-5 year old. She asked when she would get her shot. Instead, we lost her to traffic violence. 💔💔💔

@igorbobic @charlesallen we need details on this. Unacceptable. Crime in DC is out of control - more police on the streets ASAP.

Just now on 14th and R street in DC: 20-30 gunshots, sending people seated at many restaurants running

@dcaccess hi, we’re right off Lincoln Park and our connection has been super spotty for about an hour. Is there an outage in the area?

@dcaccess Yeah we’re still having trouble. Can you give everyone an ETA at this point?

Just an update: We are still experiencing an outage in the area of 13th and NC Ave NE. There is no ETA from our provider. I've been told it's a power issue on the line, but not in the immediate area.

@dcaccess Hi, just checking to see if you have an estimate of when service will be restored? We’ve had zero signal (not even sluggish) for about 3 hrs

@_DCHealth According to the website, appointments released today are full. Very frustrating.

Today at 9:00 am, 4,350 vaccination appointments will be available for DC residents in PRIORITY zip codes AND who are: -65 years old or older -ages 18 to 64 who have a qualifying medical condition -and/or are a member of an eligible workforce group

@CMCharlesAllen @jacobselisabeth @_DCHealth @charlesallen The website is now showing no appointments available. Very frustrating.

@jacobselisabeth @_DCHealth @charlesallen Hey Elisabeth, understand this is frustrating. We're trying to find out what's going on. So far we've heard it's a technical issue. Keep an eye on our account as we will share updates as we have them. Thanks.

@CB2 I have a question about my order & phone wait times are ridiculous- can you help?

@LCPHSS How is this going to be enforced, as the sheriff openly told citizens to disobey the order?

Statewide facial covering mandate goes into effect Friday, June 26. Information and resource materials on @LCPHSS website at: bit.ly/facialcovering

@ChaseSupport I need help with an ongoing dispute with a merchant @kidandcoe following my trip being canceled because of covid with zero communication from @kidandcoe. I am in limbo - my dispute was overturned but @kidandcoe has not issued me a credit. BEYOND frustrated.

@kidandcoe I have been trying to contact you for 2 months and NOBODY gets back to me. My stay was canceled and I have been unable to get a refund or credit. You took my money and ran.

@Expedia your customer service number is STILL NOT WORKING! My flight was canceled and under EU law I am entitled to a full refund to my method of payment. I can’t get ahold of Expedia or the airline AND my scheduled flight was supposed to leave in 3 days. 😡