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Switch2

@Switch2Energy

Smart and Sustainable Heat Network Solutions #heatnetworks Sales: 0330 053 5599 Residents: 0333 321 2010

Shipley, West Yorkshire Katılım Ocak 2015
216 Takip Edilen547 Takipçiler
Switch2
Switch2@Switch2Energy·
@AnneS0phie_T Hello, please can you DM us your full name and property address so that this can be investigated? Thanks, Switch2
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Switch2@Switch2Energy·
@ashrodwell Hi Ashley, please can you DM us with your full name and property address so that we can look into this for you? Thanks, Switch2
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Ashley
Ashley@ashrodwell·
How is it 19 days into June and @Switch2Energy still haven’t produced my monthly bill
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Switch2
Switch2@Switch2Energy·
@Nkonyedi Hi, please can you DM us your full name and property address so that we can look into this for you? Thanks, Switch2
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ONO
ONO@Nkonyedi·
TRY to get an engineer here soon. I need my hot water in order to get ready for work in the next hour and a half, beloved!!! What a fucking shit start to the week.
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ONO
ONO@Nkonyedi·
I hate smart metres sometimes. Topped up last night and payment wasn't reflecting. Topped up again before I went to bed, woke up to 'using reserve credit.' First of all, how did it get so low when I disabled the device cuz I was away for the weekend!?? Now I'm hearing they may
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Switch2
Switch2@Switch2Energy·
@Mana1358 Hi, please can you DM us your full name and property address so that we can investigate this for you? Thanks, Switch2
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Switch2
Switch2@Switch2Energy·
@immahnuhell Hi, please can you DM us with your full name and property address so that we can investigate this for you? Thanks, Switch2
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Switch2
Switch2@Switch2Energy·
@Geeskndr Hi @Geeskndr, please can you DM us with your property address so that we can look into this for you? Thanks, Switch2
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George Iskander
George Iskander@Geeskndr·
@Switch2Energy I've been having an issue with my account since I moved in (I'm being billed over 2 separate accounts for the same address) and I've sent 4 emails to CustomerServices@switch2.co.uk without a response. Can someone help!!?
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Switch2
Switch2@Switch2Energy·
@HaganovaPhoto Hello, please can you DM us the property address and full name of the residents so that we can look into this for you. Thanks, Switch2
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Haganova Photo
Haganova Photo@HaganovaPhoto·
@Switch2Energy hi, my grandparents have spoken to your call centre twice and asked for a direct debit mandate twice, but they still haven’t received anything. We’re not really getting anywhere with your call centre,
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Switch2
Switch2@Switch2Energy·
@pjadams94 Hi, please can you DM us your property address so that our customer service team can look into this for you. Thanks.
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Switch2
Switch2@Switch2Energy·
@lalachar Hi, please can you DM us your full name, property address and a brief description of your enquiry so that we can escalate with our customer service team. Thanks
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Switch2
Switch2@Switch2Energy·
@JoanneWoodage Hi, please can you DM us with your full property address and our customer service team can look into this for you. Thanks.
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Switch2
Switch2@Switch2Energy·
@jennypnewnham Hi @jennypnewnham, please can you DM us your property address and one of our customer service team can look into this for you. Thanks
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Switch2
Switch2@Switch2Energy·
@fieldsaj86 Hi @fieldsaj86, we're sorry to hear about this. If you could please DM us with your full name and property address, one of our customer service team can contact you regarding your enquiry.
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Aaron Fields
Aaron Fields@fieldsaj86·
Another 43 minutes and once again disconnected during security check with an agent, is this on purpose!!! Might takw your previous agent advice and cancel my direct debit then if there is a penalty seek legal advice.
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Aaron Fields
Aaron Fields@fieldsaj86·
@Switch2Energy 53 minutes on hold as I was not phoned back as promised a couple of days ago then you disconnected me during security questions, no call back! Your robbing me for heat and hot water (I have proof) have not used and now my time!!! Back in the queue again 🤯
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Switch2
Switch2@Switch2Energy·
@bulletproofbrad Hi @bulletproofbrad, if you could please DM us your full name and property address, our customer service team can look into this for you. Thanks
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Bradders
Bradders@bulletproofbrad·
@Switch2Energy Hello. Is billing delayed for your properties at M40 7ED? Bills are usually ready around 14th of the month.
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Switch2
Switch2@Switch2Energy·
@jola_roberts Hi @jola_roberts, please can you DM your full name and first line of your address so we can look into this for you? Thanks, Switch2
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Jols ♛
Jols ♛@jola_roberts·
@Switch2Energy have been trying to contact you for over 2 weeks. This is ridiculous
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Switch2
Switch2@Switch2Energy·
@AaronPArch Hi @AaronPArch Please can you DM your full name and first line of your address so we can look into this for you? Thanks, Switch2
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Switch2
Switch2@Switch2Energy·
Please see below our Customer Services opening hours over the festive period
Switch2 tweet media
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