TK Maxx

@Staceysk8tsx Hi Stacey and thank you for your comment. I am very sorry to hear about this. Can you please kindly send us a DM, so we can look into this for you? Thanks - Vivien

@TKMaxxHelp treasure needs looking at get the keys but no rewards 😒 someone else claimed there reward same time as received ages ago yet im still waiting on at least 3 ....

@MikeCope11 Hi, thanks for getting in touch. I'm sorry you've had to reach out regarding your order. Please can you drop us a DM, and we'll be able to assist you further. Thanks - Amber twitter.com/messages/compo…

@TKMaxxHelp hey guys I ordered something and paid for next day delivery, and it was due yesterday by 6pm but nothing arrived. Checked the status and it hasn't been updated, just says it's still due to be delivered yesterday. Could you help with this please? 😊

@shellthestig Hi there, we’re really sorry to hear about your experience in store today. We’d like to look into this further for you. Please feel free to send us a DM, give our Customer Service team a call on 01923 473561, or email us at customerservice@tjxeurope.com, so we can help.- Victoria twitter.com/messages/compo…

@TKMaxxHelp Hi, had a very disappointing experience in store today. Can I send you a DM please

@jwr79 HI there. Thanks for reaching out and I apologise for this experience. Please send us a DM with the full name, order number and the billing address. Once received, we can look into this further. - Harmony

@TKMaxxHelp is it normal when placing an order for the dates to be completely inaccurate? I placed an order on Thursday for c&c and it said on or before Sat (today) email yesterday said dispatched, del within 2 working days. Not today then.

@leghorn_s60103 Good morning, thank you for reaching out and we are so sorry to hear about your experience. Please do drop us a DM so that we can look into this further for you. Kind regards- Anita

@TKMaxx_UK I shop a lot and get a lot of tokens, I always used to have a choice of gifts but not any more. Very sad that you've changed this.

@TKMaxx_UK why don't I ever get to choose gifts when reaching 5 stars on rewards? I used to be able to choose t h em but now you can only enter competitions for useless things. When did this change?

@JessAGolds Good Morning, please could you kindly send us a DM so we can look into this. - Chloe

@TKMaxx_UK please can you advise if your website is having issues? I’m stuck in the ‘place order’ stage.

@l1ght__eyes Hi, thanks for getting in touch. You can email us directly, or you can leave us a review on Trust Pilot, spkl.io/6011A4DlN. Thanks - Amber

@TKMaxx_UK hi I need to leave feedback for one of your customer service agents how can I do this

@joannemarie85 Thanks so much for confirming, I will email you, and we can get this looked into further, Joanne. -Lauren

@TKMaxxHelp My messenger won't work, I dont have the receipt anymore , it was burning whilst in the kitchen and it popped , will send an image as requested now, my email is joanneyip@msn.com if you need to email me

@TKMaxxHelp this happened !

@joannemarie85 Thanks for your reply. Please can you follow this account and then try again? Thanks. -Lauren

@TKMaxxHelp It won't allow me to message

@joannemarie85 Hi there, thanks for getting in touch. I'm sorry this has happened. Please can you pop us a DM with some information regarding what happened and further images of the inside, base of the candle and the receipt? Thank you. -Lauren twitter.com/messages/compo…

@TKMaxx_UK was burning a candle from your store and this happened

@River_LondonSE Good morning, thank you for contacting us! I'm so sorry to hear about your experience, and in order for us to look into this, please can you kindly drop us a DM? Thanks - Anita.

Just flagging this again — would appreciate your help @TKMaxxHelp @tkmaxx_uk

@GokcePehlvnoglu Hi there, we’re so sorry to hear about your lost item. We’d love to talk to you about this a little more if you wouldn’t mind contacting us in direct or via email at customerservice@tjxeurope.com or on 01923 473561. Thank you - Victoria twitter.com/messages/compo…

@TKMaxxHelp wanted to contact you regarding a lost item in one of your branches.

@annanderson2012 Good Afternoon, I'm sorry to hear about your experience instore. Please could you kindly send us a DM or an email to customerservice@tjxeurope.com so we can look into this further. - James

@TKMaxx_UK went into Broadheath Manchester late morning, 1/4/26, not very busy. Waited behind customer buying HUGE amount, me second in Q,after 10 mins the Q was 20 long. 2 assistants floating around avoiding eyes; when I was in retail first thing was SERVE T CUSTOMER!! Shocking

@JackHudson066 Good Afternoon, thanks for reaching out. How can I assist today? -Shabnam twitter.com/messages/compo…

@TKMaxxHelp Hi can you dm me please

Good morning everyone! Our team will be here until 5pm, so please reach out if you need any support.⭐️

@DominicGeraghty Hi Dominic, thanks for reaching out. Apologies for the issues you've had with registering a Treasure account. Please could you pop us a DM with your email address so that I can assist further? Thanks. -Lauren twitter.com/messages/compo…

@TKMaxxHelp I'm trying to register for a Treasure account but it's not letting me.

@ScullyScully73 Good Morning, I'm sorry to hear about your experience. Please could you kindly send us a DM or an email to customerservice@tjxeurope.com so we can look into this further. - Chloe

@TKMaxx_UK your staff are thieves!!! Bowl priced £7 in clearance I got charged £9 !!! Ffs sticker with £7 your staff removed at time after trying to charge for the bowl to the pet bowl separately ffs

@iz__zy Hi there, we’re so sorry to hear about your experience. We’d love to talk to you about this a little more if you wouldn’t mind contacting us in direct or via email at customerservice@tjxeurope.com or on 01923 473561. Thank you - Chloe

@TKMaxx_UK Ive sent a DM. i was furious as the man didnt even apologise for kicking my shoes and instead had a go at me saying they in the way. I am trying the shoes on in frnt of the mirror

@TKMaxx_UK one of your staff members kicked my shoes in your derby store. I was trying on shoes and went to put a pair back and saw him kick my personal shoes. When challenged he said they were in the way. Kicking customer shoes is not ok

@pumblechook Hi there, thank you for reaching out. We are so sorry to hear about this. So we can assist you further, can you please send us a DM? -Maria

@TKMaxxHelp Hi. Your "Orly" branded water bottles are of poor quality and can be dangerous. The pop-up lid on mines stopped working. Then the spring wire poked out and it's sharp! On my daughter's Orly bottle, the lid started to disintegrate. Both bottles are 3 month's old! 1/2

@Laulovesgigs HI Laura, thanks for getting in touch. Please send us a DM or contact our team at customerservice@tjxeurope.com for further assistance. - Harmony

@TKMaxx_UK can you please dm so I can ask a question please about a purchase